Employment Services Specialist

The Transitional Assistance Department is recruiting for Employment Services Specialists (ESS) who work directly with program customers in the County's CalWORKsorBehavioral Healthprograms assessing employability, providing services needed to obtain employment, conducting workshops and monitoring individual program compliance using an automated case management system to maintain customer records. This excellent opportunity for career growth also offers a lucrative benefits package! To review job-specific benefits, refer to: Benefits by Occupational Unit (BbOU) Summary Employee Benefits County MOU - General Unit CONDITIONS OF EMPLOYMENT Pre-Employment: Applicants must pass a pre-employment process, which includes fingerprinting, credit check, and/or medical exam, prior to appointment. Bilingual Positions: Applicants fluent in American Sign Language, Arabic, Korean, Mandarin, Spanish, and/or Vietnamese are strongly encouraged to apply. Additional compensation is associated with positions requiring the use of bilingual skills. Applicants must pass written and oral language competency tests in order to be considered for bilingual vacancies. Sponsorship: San Bernardino County is not able to consider candidates who will require visa sponsorship at the time of application or in the future. Applicants must meet both the Experience and Education requirements: EXPERIENCE One (1) year of full-time work experience in ONE of the programs below: Option 1: CalWORKs Welfare-to-Work (WTW) Option 2: Workforce Investment Act (WIA)/Workforce Development Option 3: Regional Occupation Program (ROP) Option 4: Department of Labor to Work Grant Services Program Experience must include performing ALL of the following: Outreach Intake Interviewing Referring customers/clients for services NOTE: Eligibility Worker/Technician (working in programs such as CalWORKs, Cal Fresh, Medi-Cal and General Relief) and Child Support Officer/Specialist/Assistant (working in child support establishment and enforcement) work experience is not considered qualifying work experience. EDUCATION Thirty (30) semester (45 quarter) units completed college coursework in one of the following fields: behavioral/social science, business/public administration, English, math, humanities, administration of justice, or a closely related field. NOTE: A list of completed college coursework or legible transcripts MUST be submitted with the application if the applicant does not possess a completed associate's degree or higher in one the qualifying fields listed above. Qualifying degrees or coursework must be completed at a college or university accredited by any accrediting association recognized by the United States Department of Education. Degrees or coursework completed outside the U.S. must be accompanied with an evaluation report from a reputable credential evaluation service showing equivalency to degrees or coursework completed at a college or university accredited by any accrediting association recognized by the United States Department of Education. SUBSTITUTION Additional work experience as an Employment Services Technician, or equivalent classification in a CalWORKs Welfare-to-Work (WTW), Workforce Investment Act (WIA), Regional Occupation Program (ROP) or Department of Labor to Work Grant Services Program, may substitute for the required education on the basis of one (1) year of additional experience for a maximum of fifteen (15) semester (23 quarter) units of the required education. Additional education will not substitute for experience. APPLICATION PROCEDURE Resumes will not be accepted in lieu of the application and/or supplemental questionnaire. It is to your advantage to be explicit in your responses on the application and supplemental questionnaire You are encouraged to include detailed descriptions of your qualifying experience and skills, as only the most highly qualified applicants will advance in the process. To ensure timely and successful submission of your online application, please allow ample time to complete your application and consider applyingbefore the posted deadline date. Applicants will be automatically logged-out if they have not submitted the application and all required materials prior to the posted deadline. Once your application has been successfully submitted,you will receive an onscreen confirmation and an email. We recommend that you save and/or print these for your records. Please note, if you do not receive an onscreen confirmation and an email acknowledging our receipt of your application we have not received your application. Examination Procedure Interviewing and Interpersonal Skills Self Management Employability Services Reading Comprehension and Attention to Detail Basic Computer Usage Details of the online assessment process will be emailed once the recruitment has closed. All communications regarding the remainder of the selection process will be via email. Please be sure the email provided on this application is always current; it is your responsibility to update your personal information. Update your Spam, Junk, Bulk and Firewall settings as needed to ensure that you receive all information pertaining to this recruitment. You may receive future emails from San Bernardino County Human Resources (@hr.sbcounty.gov OR @governmentjobs.com) and TAD (View email address on click.appcast.io). Important: The ability to take pre-employment tests online is a privilege. Please do not take advantage of this benefit. Also, be aware that applicants may be required to take parallel versions of these tests in a proctored setting in order to confirm their identities as the original test takers. Additional Information and Resources If you need technical assistance, review the Government Jobs online application guide or contact their Toll-Free Applicant Support line at View phone number on click.appcast.io. Please note that Human Resources is not responsible for any issues or delays caused by your internet connection, computer, or browser when submitting an application. Equal Employment Opportunity (EEO) / Americans with Disabilities Act (ADA): San Bernardino County is an Equal Employment Opportunity (EEO) and Americans with Disabilities Act (ADA) compliant employer, dedicated to ensuring equal employment opportunities for all employees and applicants. ADA Accommodation: If you have a disability and need accommodations during the testing process, please submit the Special Testing Accommodations Request Form (Download PDF) within one week of the recruitment filing deadline. Veterans' Preference: Eligible veterans, their spouses, or widows/widowers who are not current County employees may receive additional Veterans' Preference points. For details and instructions on how to request these points, please refer to the Veterans' Preference Information (Download PDF). #J-18808-Ljbffr