Service Consultant

As a service consultant you will be responsible for initiating automotive services and repairs by ascertaining vehicle performance problems and service requests; verifying warranty and service contract coverage; developing estimates; writing repair orders; maintaining customer records. You will serve as the communicator and liaison between the customer and technician; ensuring the customer's needs are understood by the technician and the needed and recommended service/repairs are understood by the customer. Education High School Experience Less than 1 year Additional Information You can also visit our website – Huntington Beach Hyundai Pay: $70,000 to $110,000 annually Schedule: Full-Time Why Join Our Team Competitive Compensation: Earn what you're worth with a performance-driven pay plan. Work-Life Balance: We respect your time and support a healthy, fulfilling lifestyle. Career Development: Access ongoing training, mentorship, and growth opportunities within one of the largest dealership groups in the country. Team Culture: Join a positive, professional, and supportive team environment where your efforts are recognized and rewarded. What You’ll Do Greet customers and act as the main point of contact throughout the service process. Listen to customer concerns and accurately document vehicle issues. Recommend maintenance and repair services based on vehicle needs. Prepare estimates, write repair orders, and explain work clearly and professionally. Communicate effectively with technicians to ensure timely and accurate repairs. Deliver an exceptional customer experience that builds trust and loyalty. What We’re Looking For Previous Service Advisor experience preferred (automotive or dealership experience a plus). Strong customer service and communication skills. Ability to multitask and work efficiently in a high-volume environment. Basic automotive knowledge or willingness to learn. Professional appearance and positive attitude. Valid driver’s license. Benefits Competitive pay. Medical, Dental and Vision Plans. Paid Holidays & PTO. Short and Long-Term Disability. Paid Life Insurance. 401(k) Retirement Plan. Employee Stock Purchase Plan. Lithia Learning Center. Vehicle Purchase Discounts. Wellness Programs. High School graduate or equivalent, 18 years or older required. We are a drug-free workplace. We are committed to equal employment opportunity (regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status). We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. This is a performance driven position, eligible for short-term and/or long-term incentives as part of total compensation, which includes Commissions off Individual Sales and Individual Gross Profit, and bonuses based on Individual Manufacturer Approvability, Customer Pay Labor per RO, and Flat Rate Hours. The Annual Estimated Earnings Range is $70,000.00 - $110,000.00. Actual pay offered may vary depending on skills, experience, job-related knowledge, and location. Employment Position: Full Time Salary is not negotiable #J-18808-Ljbffr