Office Specialist

Pay Class Full Time Job Category Outpatient Rehab - Multi-Site Scheduling Coordinator Job ID 2026-30430 Overview Leverage your healthcare office experience and expertise in billing, coding, and insurance authorizations in a front office role where you’ll support patient intake, scheduling, and accurate claims—while serving as a key point of contact for clinic operations. This position serves as the front office point of contact for business ancillary service locations and is responsible to ensure timely and accurate responses to the client requests. Individual is responsible for the clinical administrative functions of patient intake, scheduling, and registration, and clinic-based activities required to ensure accurate billing and claims. Responsibilities Manages front desk through excellent customer service with the ability to multitask, including working in two simultaneous practice management systems Manages and facilitates patient scheduling, intake, check in processes Responsible for completing benefit verifications timely and accurately Responsible for ensuring charges and documentation are completed timely and delivered to the client Responsible for point of service (e.g. copay) collection Keeps clinic stocked appropriately as needed Qualifications Required: High School diploma or equivalent 1 or more years in an administrative position Preferred: Previous health care office experience Previous medical billing and coding Knowledge of benefit verification and authorizationBilingual language skills in some clinics preferred Knowledge Skills and Abilities The ability to communicate effectively and professionally Proficient with Microsoft Office Suite Bilingual language skills in some clinics preferred At ATI Physical Therapy, we are committed to making every life an active life. We provide convenient access to high-quality care to prevent and treat musculoskeletal (MSK) pain. Our 850+ locations in 24 states and virtual practice operate under one of the largest single-branded platform built to support standardized clinical guidelines and operating processes. With outcomes from more than 4 million unique patient cases, ATI strives to utilize quality standards designed to deliver proven, predictable, and impactful patient outcomes. From preventative services in the workplace and athletic training support to outpatient clinical services and online physical therapy via our online platform, CONNECT™, a complete list of our service offerings can be found at ATIpt.com. ATI is based in Downers Grove, Illinois. #J-18808-Ljbffr ATI Health