Government Help Desk Specialist I | Tier 1-2 Support
Dormont Manufacturing Company
Dormont Manufacturing Co is looking for a Help Desk Specialist to support Public Sector Solutions. This role requires a minimum office presence of 5 days a week and involves service availability monitoring and help desk support. The successful candidate will have experience in handling customer service requests, troubleshooting, and documentation using ServiceNow. Candidates must possess at least one year of Help Desk experience with a relevant degree, or more experience with lesser education. #J-18808-Ljbffr
$72k - $88k
Technical Support Specialist (Tier 1-2) Full-time | Support | NYC | Salary: $72K - $88K City Hive is a fast-growing SaaS company that connects retailers to wholesalers, distributors and suppliers through our City Hive platform. We are seeking an experienced Technical Support...SuggestedFull time- ...matter where you live, which sport you love, and what device you use. Insight Global is seeking an IT Service Desk Technician (Tier 1/2) to support the NYC office as the sole in-person IT presence. This role is critical in delivering high-quality, scalable support...SuggestedContract workWork at officeLocal areaMonday to Friday
$28 - $30 per hour
A dynamic IT solutions provider is seeking a proactive Level 1/2 IT Support Specialist in New York. You will provide essential support to internal users and troubleshoot various technical issues. Ideal candidates should be experienced in IT support, possess strong customer...SuggestedContract work- ...Concept-Plus is seeking a Help Desk Specialist in Fairfax, VA to deliver Tier-1 support for the Warfighting Acquisition University's online learning ecosystem. You will assist users with system navigation and resolve technical challenges while ensuring a responsive experience...SuggestedWork at office
- City Hive Inc., located in New York City, is searching for a Technical Support Specialist (Tier 1-2). In this full-time role, you'll tackle complex technical issues and provide top-notch customer service to a diverse client base. The ideal candidate has 3+ years of experience...SuggestedFull time
$24.48 - $27.68 per hour
...public university in New York is seeking an experienced IT Support Assistant to provide tier 2 support for software, hardware, and network issues. This... ...assisting with IT equipment acquisition, and mentoring Level 1 support staff. Ideal candidates should possess at least a...- ...Weprovide executive-level, white-glove support. Opening... ...has an open position for an Onsite Help Desk Technician to provide support to... ...is responsible for resolving all Tier 1 and passing all other requests on to tier 2 and Tier 3 technicians. The technician...Full timeWork at officeLocal area
$65k - $75k
...Tier 1 Desktop Support / Help Desk Technician (100% OnSite) $65,000-$75,000 + benefits A private school in South Brooklyn is seeking an entrylevel... ...in a ticketing system Requirements: ~6 months - 2 years of IT or help desk experience ~ Strong communication...- ...First Advantage is seeking a Technical Support Analyst for its remote Tier 2 team. The role involves providing efficient technical support and liaising between departments to ensure seamless background checking processes. The ideal candidate has a degree in Computer Science...Full timeRemote work
- ...Hypori, Inc. is looking for a SkillBridge participant to join their Customer Support team. This role involves assisting with Tier 1 support activities using ServiceNow and Zendesk, providing hands-on exposure to enterprise support operations and troubleshooting with light...Remote work
$58.96k - $84.23k
...Department: IT Client Support Date Posted: Jun 2, 2026 Description... ...Support Analyst L e v e l s 1- 2 SALARY RANGE: Level... ...This includes such items as help files, "how-to" videos, service... ...Communications Union (TCU) and will be governed by the terms of the...Temporary workRemote workRelocation- ...GoTo Meeting is hiring a Technical Support Specialist (Tier 1) to provide product and technical support to customers. This remote position requires effective communication skills and a background in technology. The role involves resolving customer queries and ensuring...Remote work
- 6AM City, LLC is looking for a NetOps Tier 1 Technician based in Wooster, Ohio. This entry-level IT operational position involves assisting... ...experienced IT engineers while developing their skills in a supportive environment. This role is not eligible for full-time remote...Full timeRemote work
$40k - $47k
2 days ago Be among the first 25 applicants... ...to streamline IT Support and provide managed... ...in a Service Desk, Onsite Support, or... ...,000.00-$42,000.00 1 week ago Hazle, PA... ...000.00 1 month ago Help Desk Analyst 10 a.m... ...Technical Support Specialist Pittsburgh, PA $55,...Remote jobFull timeWork at officeLocal areaWork from homeMonday to FridayShift work$30 - $35 per hour
Soni is seeking an IT Support Technician for a temp to hire assignment in New York City. The ideal candidate will have strong communication... ...support experience. Responsibilities include providing Tier 1 support, troubleshooting issues, maintaining documentation, and...Hourly payTemporary work- ...A technology company in the United States is seeking a Tier 2 Support Engineer to provide in-depth troubleshooting and support for their PaaS/SaaS platforms. You will work independently to resolve complex cases, collaborate with cross-functional teams, and document interactions...
- ...Introduction As a Tier 2 Support Engineer within the Technical Support Services (TSS) team, you are a key technical resource responsible for... ..., accurate, and reliable support that empowers customers and helps them maximize the value of Optimizely’s products. This role supports...Work experience placement
- ...A healthcare technology company seeks a Customer Support Analyst, Tier 1 to provide remote technical support for healthcare imaging IT solutions. You will consult with users to resolve issues, ensure a high customer satisfaction rate, and document solutions in our knowledge...Remote work
$70k - $95k
InfoTrack is looking for a Technical Support Specialist in New York, NY. In this hybrid role, you will provide Tier 2 support across our applications while acting as a liaison between customers and engineering teams. Key responsibilities include troubleshooting complex...$22.99 - $34.49 per hour
...Mosaic Shared Services is seeking a Clinical Applications Specialist to provide Tier 1 support for clinical applications. This role involves troubleshooting and resolving issues, collaborating across business units, and ensuring compliance with healthcare standards. The...Hourly pay- ...A leading consulting firm is seeking a remote Tier I Service Desk Analyst to provide technical support for the Honeywell contract. Candidates should have technical support experience and excellent communication skills. Responsibilities include troubleshooting hardware...Contract workRemote work
- ...Digital Management LLC is seeking a Tier I Help Desk Technician to join our Managed Mobility Services... ..., you will provide frontline technical support for mobile devices and solutions.... ...skills, along with a high school diploma and 1–2 years of relevant experience. This...Remote workFlexible hours
- Gambit Technologies in New York City is seeking a proactive Tier 1 / Service Desk Support Engineer. The role involves supporting a mix of Mac and Windows systems, requiring strong hands-on IT support skills and excellent communication abilities. The ideal candidate thrives...
$25 - $27 per hour
Silversmith Capital Partners is hiring an IT Operations Support Specialist in Oklahoma to maintain IT operations by handling Tier 2 issues and supporting projects. Candidates... ...with IT teams, and managing service desk duties. The role offers a competitive salary of...Hourly pay$50k - $65k
A leading solar energy developer located in New York City is seeking an IT Support Specialist - Tier 1 to provide initial technical support to end users across the organization. The role involves diagnosing hardware and software issues and collaborating with other team...Remote jobFlexible hours$28 - $30 per hour
...proactive and customer-oriented Level 1/2 IT Support Specialist to join our growing IT team. In this role... ...grow their career in IT support while helping ensure smooth day-to-day technology... ...line Desktop Support / IT Support/ Help Desk support to end users for hardware,...Hourly payContract workWork at officeRemote work$24.48 per hour
A leading educational institution in New York is seeking a Part-Time IT Support Assistant to provide tier 2 IT support, troubleshoot software and hardware issues, and assist in technology deployments. The ideal candidate will have a High School Diploma, relevant experience...Hourly payPart time- A leading solar energy company is seeking an IT Support Specialist - Tier 1 to provide initial technical support to users. This role involves managing technical issues related to hardware, software, and user accounts while delivering excellent customer service. You'll...Remote job
- ...iBase-t is seeking a Technical Support Engineer to deliver advanced support for their Solumina platform. Candidates should have 3–5 years... ..., and cloud-based troubleshooting. This role involves providing Tier 2 support, developing training materials, and collaborating with...
$22 per hour
...Our client is seeking an IT Desktop Support Technician (Level 1) to join their team for a summer intern project . This role offers hands-on experience... ...Technician's Qualifications and Skills: At least 1-2 years of professional IT support experience Experience...Summer internship
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