Litigation Paralegal

Overview EyeCare Partners is the nation’s leading provider of clinically integrated eye care. Our national network of over 300 ophthalmologists and 700 optometrists provides a lifetime of care to our patients with a mission to enhance vision, advance eye care and improve lives. Based in St. Louis, Missouri, over 650 ECP-affiliated practice locations provide care in 18 states and 80 markets, providing services that span the eye care continuum. For more information, visit Hybrid position We are looking for a litigation paralegal to join EyeCare Partners’ growing legal department. The ideal candidate enjoys working with people and independently managing projects and day-to-day tasks and has experience in an in-house legal department, preferably with a background in dispute resolution, litigation, and/or healthcare. Responsibilities Principal Duties and Responsibilities (Essential Functions): Incident Management and General Duties Developing an in-depth understanding of ECP’s business units and insurance policies Coordinate claims reporting and monitoring with carriers Conduct legal research and factual investigations and respond to internal inquiries regarding patient complaints, requests, and issues Collect incident information and provide guidance and direction to practice staff and doctors as well as senior management on incident-related matters Perform miscellaneous job-related duties as assigned Litigation, Grievances, and Subpoenas Responding to medical grievances from various state and governmental authorities (e.g., Attorney General Consumer Complaints, Payor Standard of Care Inquiries, State Medical Boards, Better Business Bureau, etc.) Review and revise draft answers, discovery requests, responses to discovery, basic motions and similar pleadings, under the direction of an attorney Perform administrative duties including, coordinating litigation support functions, managing case dockets, documents and files Managing subpoena and discovery responses, as well as coordinating provider appearances and affidavits in lieu of appearances as appropriate Independently analyzing and responding appropriately to escalated third party requests for medical records with support and guidance from attorneys as necessary Job Specifications Ability to prioritize work tasks to provide high-quality work product to meet internal and external deadlines Ability to work cross-functionally and manage multiple priorities Ability to learn new areas quickly, take ownership of projects and work independently Ability to work efficiently and effectively in a fast-paced, matrixed environment, and ability to execute despite ambiguity Excellent written and verbal communication skills, teamwork abilities, attention to detail and strong organizational skills Strong proficiency working with Microsoft Office products (Outlook, Word and Excel), SmartSheets and Adobe Acrobat; and agility to learn new software as needed Required Education and Experience Five (5) or more years of relevant experience as a paralegal for a law firm or in-house legal department preferred Experience in case-heavy litigation support and claims management strongly preferred Experience in a healthcare space preferred Notary Public desired. This position is an individual contributor with no direct reports. #J-18808-Ljbffr