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Bilingual Call Center Lead — Hybrid Ops & Coaching

New York Psychotherapy and Counseling Center

New York Psychotherapy and Counseling Center in New York, NY seeks an Assistant Call Center Manager to lead daily operations, staffing, quality assurance, and client experience in a hybrid work model. The role emphasizes data-driven decision making, coaching staff, and cross-functional collaboration to support strategic objectives. The successful candidate will have 2+ years of call center leadership in a clinical setting, strong mentoring abilities, and excellent communication skills in English #J-18808-Ljbffr New York Psychotherapy and Counseling Center

Vacancy posted 9 hours ago
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