Bilingual Call Center Lead — Hybrid Ops & Coaching
New York Psychotherapy and Counseling Center
New York Psychotherapy and Counseling Center in New York, NY seeks an Assistant Call Center Manager to lead daily operations, staffing, quality assurance, and client experience in a hybrid work model. The role emphasizes data-driven decision making, coaching staff, and cross-functional collaboration to support strategic objectives. The successful candidate will have 2+ years of call center leadership in a clinical setting, strong mentoring abilities, and excellent communication skills in English #J-18808-Ljbffr New York Psychotherapy and Counseling Center
$175k - $225k
...and raised a $6 million seed round from leading investors. The founders are a unique combination... ..., but not a conventional scripted call center. Every claimant arrives with a different... ..., onboarding, training, scheduling, coaching, quality, and performance management...SuggestedRemote work- ...bachelor's degree in a related field. Proficiency in Excel and experience with investment operations platforms are essential. This hybrid role demands proactive professionals skilled in process improvement and strong organizational capabilities. #J-18808-Ljbffr Atlantic...Suggested
- ...shaping how the AI bill analyzer works and how advocacy quality scales. You’ll help turn domain expertise into playbooks, training, and product logic that improve outcomes for every case and advocate. Based in NYC with a hybrid in-office schedule. #J-18808-Ljbffr GrantedSuggestedWork at office
- ...drive growth and strengthen client relationships. The role requires developing BD plans, managing pipelines, coaching attorneys, and coordinating proposals and events. The position offers a hybrid schedule with three days in the office. #J-18808-Ljbffr Ballard Spahr LLPSuggestedWork at office
- ...leader for the Deal Desk in North America, based in New York with a hybrid work model. The role will guide a regional team, drive... ...high-performance culture across cross-functional partners. Strong coaching, strategic thinking, and executive communication are essential...Suggested
- Daiwa Capital Markets America Inc. in New York is seeking a bilingual Japanese-English Global Mobility Manager to lead and optimize global mobility programs and coordinate with HR teams in the US and Tokyo. You will manage policies, payroll, immigration, and relocation...BilingualRelocation
- The New York Psychotherapy and Counseling Center is seeking an Office Manager to oversee front desk operations, maintenance, and security within a clinical setting in New York. You will supervise receptionists, coordinate daily tasks, and ensure compliant, efficient workflows...BilingualWork at office
$25.88 - $44.19 per hour
...limited to: hiring, terminations, coaching, training, recognition and... ...plans to achieve results Leads daily employee and/or planning... ...retail, hospitality, fulfillment center, warehouse, dock, or stock... ...Act E-Verify Notice (bilingual) Right to Work Notice (English...BilingualHourly payMinimum wageWork at office- Brief Description About Us FreshDirect is a leading online grocer committed to delivering... ...serves as a frontline leader, providing coaching, direction, and support to team members... ...written communication skills in English; bilingual skills preferred. Ability to work...BilingualHourly payFull timeWork at officeLocal areaFlexible hoursShift workNight shift
$24 - $27 per hour
...hours. What is Mountain Family Health Centers? What we have achieved: NCQA PATIENT CENTERED... ...WELLNESS – 2019 General Purpose: The Call Center Lead serves as a peer leader for the MFHC... ...answering questions from and providing coaching to coworkers, coordinating...Hourly payRemote work$105k - $120k
...our scholars. Understanding the Role The Lead of Pupil Services, K-12 provides systemwide... ...counseling plan. Experience supervising, coaching, or leading school counselors or other... ...and historically underserved communities. Bilingual proficiency in English and Spanish. Experience...BilingualPermanent employmentTemporary workSummer workLocal area- Mobilelink USA is seeking a Store Manager for a full-time position in New Albany, MS. This role leads sales, service, and customer experience in-store, with a focus on coaching the team and driving revenue while ensuring a welcoming store environment. The ideal candidate...BilingualFull time
- ...Mentor chats guidance from lead BCBAs and clinical directors... ...templates & support with live coaching for excellent outcomes Explore... ...suits you best. BCBA | NY | Hybrid Opportunity + Flexibility We... ...communication and organizational skills Bilingual in English and Spanish is...BilingualFull timePart timeRemote workWork from homeFlexible hours
- ...Customer Service Representative to support U.S. operations from a hybrid work setting. The role focuses on processing orders,... ...degree preferred), 2+ years in import logistics coordination, and bilingual English/Japanese abilities. #J-18808-Ljbffr KOWA AMERICAN CorporationBilingualPart time
$24.04 per hour
...family entertainment centers. The company also... ...celebrate. As part of our Call Center team, you'll... ...- converting every lead into a confirmed... ...and partner with ops teams so every... ...to grow - you use coaching to get better, not... ...are ever the same Bilingual (English and Spanish...BilingualHourly payWeekend workAfternoon shift- DoubleVerify in New York, NY is seeking a Product Operations Manager to own the tooling and automation that underpins how the Product organization plans and executes. You will build, maintain, and scale Jira Product Discovery automations, Confluence integrations, and AI...
- ...seeking a P&C licensed Operations Manager to lead multiple insurance operations teams within a fast-paced contact center. You will drive performance, develop frontline... ...requires experience in large-scale contact centers, coaching leaders, managing KPIs, and navigating...
- LinkedIn is seeking a Go-To-Market Strategy & Operations Manager to partner with LMS sales leaders in a hybrid NYC setting. You’ll analyze performance, define actionable recommendations, and drive cross‑functional initiatives across strategic finance, sales, and systems...
- Taboola is seeking a Senior Revenue Operations Manager to own the global sales productivity plan from our New York office. You will align capacity, quota attainment, and performance reporting, partnering with Sales, Strategy, FP&A, and leadership to optimize the operating...Work at office
$80k - $90k
Regional Call Center Lead Southeast | Stonegrove Roofing Partners $80-90K + Bonus potential Candidate needs to live in the Southeast Market... ...our southeastern partner companies. This hands-on leader will coach customer service representatives, improve booking performance...Live inLocal areaImmediate startRemote work- A leading operations management firm is seeking a Remote Operations Supervisor to manage a team and ensure efficiency in workflow. Candidates... ...developing policies, mentoring staff, and overseeing service calls. Strong leadership and communication skills are essential for...Remote job
$21.5 per hour
...shift + weekends (two weekdays off) Position Summary The Night Call Center Team Lead oversees evening call center operations, ensuring... ...This role provides on‑shift leadership, technical support, coaching, and end‑of‑day reporting to maintain a productive and professional...Casual workWork at officeRemote workShift workNight shiftAfternoon shiftWeekday work- ...looking for a motivated, people-focused Team Lead who thrives in a fast-paced environment... .... If you lead by example, know how to coach and motivate others, and bring positive energy... ...environment Qualifications: 1-2 years of call center experience required Previous leadership,...Casual work
- Same Day Water Heaters LLC is seeking a Night Call Center Team Lead to oversee evening call center operations and uphold top‑tier customer service. The role provides on‑shift leadership, coaching, and end‑of‑day reporting to ensure a productive work environment. The position...Shift workNight shiftAfternoon shift
$82k - $90k
...of the organization. The LP Coordinator & Lead Organizer is responsible for managing and... ...are met while taking time to manage, coach and develop program staff. The LP Coordinator... ...for retreats and college trips ~ Bilingual/Multilingual is a plus ~ College degree...BilingualFull timeSummer workWork at officeLocal areaWeekend work$72k - $90k
...United States Customer Care Center Trainer - Remote U.S/... ...Trainer to develop, coach, and elevate the performance... ...in a fast-paced call center environment. Key... ...Preferred Qualifications Bilingual in Spanish or French is... ...supporting remote and hybrid teams. Experience supporting...BilingualRemote jobFull timeWork at office$65k
...deliver trauma-informed, client-centered services. The ideal candidate... ...experience and a passion for leading teams that support vulnerable... ...Supervision: Provide coaching, structured supervision, and... ...in a fast-paced environment. Bilingual English and Spanish and a valid...BilingualWork at officeMonday to Friday$24 per hour
...through continuous training, coaching, and cross-functional... ...inbound customer calls and other service initiatives... ...residence (required). Bilingual Requirement: Fluency in... ...Previous call center, healthcare, health insurance... ...performed remotely, in a hybrid setting, or in an...BilingualContract workWork at officeRemote workWork from homeHome officeWork visaShift work$17.5 - $18.5 per hour
A national quick-service restaurant in New York, NY is seeking a Shift Lead to support the Restaurant General Manager during work shifts. Responsibilities include overseeing team tasks, ensuring food safety, maintaining inventory, and providing excellent customer service...Hourly payFull timePart timeFlexible hoursShift workAfternoon shift- ...What to Expect This is a busy, structured call center position with a steady volume of... ...promotions, and procedures. Participate in coaching and apply feedback to improve performance... ..., empathy, and dependable attendance. Bilingual candidates are encouraged to apply....BilingualRemote workWork from homeShift work2 days per weekWeekday work
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