Director, Data Center Client Management

About Carrier Carrier Global Corporation, global leader in intelligent climate and energy solutions, is committed to creating innovations that bring comfort, safety and sustainability to life. Through cutting-edge advancements in climate solutions such as temperature control, air quality and transportation, we improve lives, empower critical industries and ensure safe transport of food, lifesaving medicines and more. Since inventing modern air conditioning in 1902, we lead with purpose: enhancing the lives we live and the world we share. We continue to lead because of our world-class, inclusive workforce that puts the customer at the center of everything we do. For more information, visit corporate.carrier.com or follow on Carrier social media at @Carrier. About this role We are seeking dynamic leaders to join the newly created Data Center & Mega Project leadership team. In this new organization, you will be responsible for leading cross-functional value streams to deliver complex solutions to Data Center and Industrial customers. You will drive an integrated, seamless customer experience across Aftermarket, Operations, Engineering, Business Operations and support functions to enable growth through flawless execution. You will be responsible for building your direct team from the ground up and will partner with business and functional leaders in developing the most effective operating rhythms. The ideal candidate will have strong leadership abilities, a passion for customer interaction, excellent communication skills, and a proven track record in leading large scale, cross-functional teams or programs. Key Responsibilities Lead dedicated Client Data Center leadership team to ensure proper planning and execution of complete line of business by identifying risks and issues, and implementing effective mitigation strategies. Collaborate with business and functional executive leadership and stakeholders to define project goals, objectives, and success criteria. Provide strategic guidance and support to cross-functional data center teams, fostering a culture of accountability, transparency, and continuous improvement. Oversee the execution of multiple projects, ensuring on time delivery, within scope, and within budget. Host program performance reviews with internal and external stakeholders to ensure successful execution of long-term agreements and achievement of financial targets. Drive change management initiatives to support organizational transformation and growth. Drive continuous improvement initiatives to enhance processes, workflows, and overall business performance. Partner with sales in developing strong, lasting customer relationships and identify new opportunities and partnerships to expand share of wallet with existing customers. Build and maintain strong relationships with key stakeholders, including customers, vendors, and industry partners. Required Qualifications Bachelor’s degree 8+ years’ experience in direct or indirect leadership roles in operations, sales, aftermarket, strategy, or general management Ability to travel up to 40% Preferred Qualifications Master’s degree or other advanced degree Demonstrated technical aptitude and/or learning agility Passion for serving customers. Ability to listen to customer needs and quickly act to solve their problems, provide quality solutions, and go above and beyond to exceed their expectations Strong ability to lead and develop diverse, cross-functional project teams to achieve high levels of performance in a dynamic, changing environment. Proven ability to lead large programs, executing with speed and exhibiting a bias for action Proven ability to manage teams without formal authority through influence and relationships Ability to communicate effectively in written and verbal format across a wide audience Ability to quickly identify new and innovative ways to work faster and simpler. Ability to think outside the box, innovate, take risks, and implement progressive, sustainable solutions. Pay Range The annual salary for this position is between $174,500.00 - $348,500.00 annually. Factors which may affect pay within this range include, but are not limited to, skills, education, experience, and other unique qualifications of the successful candidate. Other Compensation Thisposition is entitled to both short and long-term incentives, subject to plan requirements. Benefits Health Care Benefits: Medical, Dental, Vision; Wellness incentives Retirement Benefits Time off and Leave: Paid vacation days, up to 15 days Paid sick days, up to 5 days Paid personal leave, up to 5 days Paid holidays, up to 13 days Birth and adoption leave Parental leave Family and medical leave Bereavement leave Jury duty leave Military leave Purchased vacation Disability: Short-term and long-term disability Life Insurance and Accidental Death and Dismemberment Tax-Advantaged Accounts: Health Savings Account Health Care Spending Account Dependent Care Spending Account Tuition Assistance The specific benefits available to any employee may vary depending on state and local laws and eligibility factors, such as date of hire and the applicability of collective bargaining agreements. Carrier EEO Statement and Accommodations Process Carrier is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or veteran status or any other applicable state or federal protected class. Carrier provides affirmative action in employment for qualified individuals with a Disability and Protected Veterans in compliance with section 503 of Rehabilitation Act and the Vietnam Era Veterans' Readjustment Assistance Act. If you require a reasonable accommodation to complete the application process, participate in an interview, or otherwise engage in the hiring process, please contact us at View email address on click.appcast.io. We will make every effort to meet your needs in accordance with applicable laws. Application Information Use of AI Technology-enabled tools may support parts of the recruitment process, with oversight by people. At Carrier we make modern life possible by delivering groundbreaking systems and services that help homes, buildings and shipping become safer, smarter and more sustainable. We exceed the expectations of our customers by anticipating industry trends, working tirelessly to master and revolutionize them. Our team of approximately 56,000 dedicated individuals continues to mold industry standards by pursuing the latest research and developments to improve the lives of our customers. We’re constantly growing, seeking out talented, likeminded people who are committed to our primary duty: to be the world’s first choice in security, shipping and HVAC technology. #J-18808-Ljbffr Carrier