Deposit Operations Specialist

Deposit Operations Specialist

The Symicor Group is a boutique talent acquisition firm based in Schaumburg, IL & Rockport, TX. Our nationally unique value proposition centers around providing the very best available banking and accounting talent. In fact, most of our recruiters are former bankers or accountants themselves! We know how to evaluate the very best banking and accounting talent available in the market. Whether you are a candidate seeking a new opportunity or a bank or company president trying to fill an essential position, The Symicor Group stands ready to deliver premium results for you.

Our bank client is seeking to fill a Deposit Operations Specialist role in the Oak Brook, IL area. The chosen candidate will be responsible for ensuring frontline staff have the tools to help customers, adhere to regulations, and be aware of procedures and changes to procedures, ensuring our commitment to unparalleled service. The opportunity has a generous hourly rate of up to $25/hr plus generous incentives and a benefits package. (This is not a remote position.)

Deposit Operations Specialist responsibilities include:

• Process debit card disputes, debit card fraud notifications, and lost/stolen alerts.
• Support the daily ACH process, which includes but is not limited to approving/setting up ACH Files, ACH incoming returns release, processing uncollected funds, and reviewing prenotes. Prepare reports for the ACH Committee and assist with preparing Annual ACH Reviews.
• Manage Overdrafts, including: monitor daily overdrafts for appropriate approvals, timely closing of the daily overdraft process, large dollar return notifications, if needed, reaching out to the account officer, sending notifications to the customers, closing stale overdrawn accounts as needed, and reporting them to ChexSystems.
• Process incoming return items (chargebacks) to include redepositing or charging back the item to the customer's account, notifying the account officer of large or potentially fraudulent items, mailing notices, and placing holds as necessary.
• Mobile Deposits- Review deposited checks for proper endorsement and potential fraud items.
• Process exception items to include Non-post and Stop Pays.
• Review new holds for accuracy. Follow up with the Retail Team if any issues are found.
• Recons Responsible for balancing and clearing differences on multiple bank GLs and internal DDAs.
• Positive Pay Monitor that decisions have been made on all items. Process returns as needed.
• Review incoming checks for potentially fraudulent activity in addition to missing signature, two signatures required, check stock differences, and endorsement.
• Perform other Deposit Operations duties as assigned or required to back up the team.

You're someone who wants to influence your own development. You're looking for an opportunity where you can pursue your interests and your passion. Where a job title is not considered the final definition of who you are, but merely the starting point for your future.

You also bring the following skills and experience:

• Effective time management skills.
• Excellent oral and written communication skills to communicate with a wide range of internal and external contacts.
• Demonstrate logical judgment, be detail-oriented, and possess the ability to prioritize tasks.
• Ability to work independently, meeting deadlines.
• Ability to use 10 10-key calculator and other office equipment, including scanners, printers, and computers.
• Good working knowledge of applicable federal guidelines and compliance regulations.
• High school diploma or general education degree (GED). Minimum of two (2) years of Bank Operations, Debit Card processing, or related experience. Experience with FISERV DNA is a plus.

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