Clinic Supervisor (Ophthalmology)

Clinic Supervisor (Ophthalmology)Kalamazoo, MIEyeCare Partners is the nation's leading provider of clinically integrated eye care. Our national network of over 300 ophthalmologists and 700 optometrists provides a lifetime of care to our patients with a mission to enhance vision, advance eye care and improve lives. Based in St. Louis, Missouri, over 650 ECP-affiliated practice locations provide care in 18 states and 80 markets, providing services that span the eye care continuum.Company: Grand Rapids OphthalmologyJob Title: Clinic SupervisorDepartment: OphthalmologyLocation: Kalamazoo, MIPerks:Full Benefits Package - Medical, Vision, Dental and Life Insurance401k + Employer MatchingPaid Time Off (PTO) and Paid HolidaysPaid Maternity LeaveCompetitive Base PayEmployee DiscountsHours:Full TimeOur clinic is open Monday-Friday 5:30am-6:00pm. You may need to work a little earlier and/or later as needed.SummaryA Clinic Supervisor is a highly engaged leader that possesses a high level of acuity in business acumen and is focused on developing a patient-focused team that is goal oriented.Essential Duties And ResponsibilitiesExecute day-to-day operations of the office by ensuring the following is completed: Employee scheduling, weekly meetings, report generation, inventory assessment, supply ordering, employee training and other duties as assigned or needed within the officeProvide guidance on optical equipment usage, proper medical chart handling, insurance, and billing, frame and contact lens selection, policies and procedures, and computer softwareCompile operational reports to gain a strong insight into the business and how to direct the team on what needs to be done to fix focus areasLead the office by guiding them to success through focused support and coachingEnhance processes and workflow by taking initiative to build action plans to increase the efficiency and profitability of the officeCollaborate with Clinic Manager and HR on employee relations and recruitment needsCollaborate with other Clinic Supervisors and Managers to develop creative approaches to areas of improvementActively engage in constructive conversations with employees to help address improvement areas and formulate follow-up actionsActively train employees on how to provide a world-class patient experienceAct as the liaison between employees and the Clinic Manager and CorporateMotivate employees by remaining positive and communicating any changes or news in a supportive and constructive wayEnsure the office and employees are always compliant with HIPAAOther duties as assignedQualificationsAbility to interact with all levels of employees in a courteous, professional manner at all timesExhibit fair and compassionate leadershipDesire to gain industry knowledge and trainingDemonstrates initiative in accomplishing practice goalsConsistently creating a positive work environment by being team-oriented and patient-focusedReliable transportation that would allow employee to go to multiple work locations with minimal notice when applicableCommitment to work over 40 hours to meet the needs of the businessAbility to work weekends when applicableEducation And/Or ExperienceMinimum Required: High school diploma or GED equivalentMinimum Required: Two years of management experience in Ophthalmology or related industryLicenses And CredentialsCurrent Certified Ophthalmic Assistant (COA) or Certified Ophthalmic Technician (COT) certification preferredSystems And TechnologyProficient in Microsoft Excel, Word, PowerPoint, OutlookPhysical RequirementsThis role requires a variety of physical activities to effectively perform essential job functions. The position involves frequent walking (75%), sitting (50%), and standing (50%), with regular bending, stooping, and reaching (25–50%). Employees must be able to lift, carry, push, and pull items up to 25 lbs. Strong fine motor skills and full use of hands are essential, as the role demands constant grasping, writing/typing, and use of technology. Visual and auditory acuity—including color, depth, peripheral vision, and the ability to adjust focus—is required 100% of the time. Occasional driving or climbing may also be necessary.If you need assistance with this application, please contact View phone number on click.appcast.io. EyeCare Partners is an equal opportunity/affirmative action employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.