Supervisor II

If you are a current DSV employee and interested in a position in another country, please contact your Human Resource representative to discuss the process and requirements of applying. Job area: Managerial Division: Solutions Job Posting Title: Supervisor II Time Type: Full Time

POSITION SUMMARY

The Senior Operations Supervisor is responsible for leading warehouse operations, multiple shifts, or larger teams while providing advanced operational oversight and people leadership. This role serves as a key operational partner to the Operations Manager and may act as a backup in their absence. This role manages labor scheduling, space utilization, equipment, and manpower to meet operational, service, safety, and cost objectives. The Senior Supervisor drives performance through proactive planning, cross-functional coordination, and continuous improvement initiatives. In addition to direct supervision responsibilities, the Senior Operations Supervisor provides guidance and mentoring to Supervisors and leads, supports workforce planning, and ensures consistent application of policies, procedures, and performance standards across the operation. As part of the DSV team, Associates are expected to meet company objectives in the areas of performance, safety, and quality, and to comply with all corporate and site‑specific policies.

ESSENTIAL DUTIES AND RESPONSIBILITIES

Conduct staff meetings to review daily and weekly work activities, plan workload, and support continuous improvement. Keep management and client representatives informed of operational issues that may impact service, safety, or cost. Lead and oversee larger, multi‑shift, or higher‑complexity operations within the facility. Provide coaching, mentoring, and guidance to Supervisors and lead team members. Partner closely with Operations Management to support operational planning, staffing strategies, and workload forecasting. Proactively identify operational risks, trends, and improvement opportunities and develop action plans. Ensure consistent execution of SOPs, safety standards, and quality requirements across teams. Drive achievement of productivity, service, safety, and financial KPIs. Support cost control initiatives and lead continuous improvement projects. Act as a primary escalation point for complex employee relations, performance, or operational issues. Participate in workforce planning, succession planning, and talent development activities. Support implementation of new processes, systems, or client requirements. Communicate effectively with senior leadership and client representatives on operational performance and risks. Review operational data and metrics to guide decision‑making. Support audits, compliance reviews, and corrective action plans. Assist in physical operations as needed to ensure service continuity.

SKILLS & ABILITIES

Education & Experience Must have a high school diploma or general education degree (GED). Minimum 5 years’ experience in logistics, distribution, or a relevant environment. Minimum 3 years of supervisory experience. Demonstrated experience leading complex operations, multiple teams, or shifts. Preferred: Advanced MHE knowledge and certifications. Certificates, Licenses, Registrations or Professional Designations Satisfactory completion of a forklift training program. Computer Skills Proficient in Microsoft Office (Excel, Word, and PowerPoint). Experience with RF Scanners. Knowledge of WMS functions. Language Skills Business communication in English. Mathematical Skills Basic to intermediate level to verify quantities of product, count inventory, or perform other duties associated with handling, storing and distributing client products. Other Skills Strong attention to detail and accuracy. Good organizational and personnel skills. Good communication skills, written and oral. Good leadership, supervision, and planning skills. Ability to work flexible schedules, including nights and weekends. Work overtime as required by business, whether mandatory or voluntary. Able to work in unregulated temperatures within the warehouse during the warmer and colder months moderate.

PHYSICAL DEMANDS

Occurrences: Occasionally and frequently; walking and standing most of the time; ability to lift/carry and push/pull; reach above shoulder, squat, or kneel.

WORK ENVIRONMENT

The employee is rarely exposed to fumes or airborne particles, toxic or caustic chemicals. Noise level in the work environment is usually low to moderate.

REASONABLE ACCOMMODATIONS STATEMENT

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.

COMPENSATION

For this position, the expected base pay range is $80,000 – $80,000 annually. Actual compensation will be determined based on job‑related factors such as relevant experience, skills, education, certifications, and geographic location, in accordance with applicable laws and company policy.

BENEFITS

Information regarding DSV’s benefits offerings, including eligibility, coverage options, and plan details, is available through the DSV Benefits Showcase. Benefits, programs, and eligibility may vary by location and division in accordance with applicable state and local laws.

EEO STATEMENT

DSV is an equal employment opportunity employer. Candidates are considered for employment without regard to race, creed, color, national origin, age, sex, religion, ancestry, disability, veteran status, marital status, gender identity, sexual orientation, national origin, or any other characteristic protected by applicable federal, state or local law. If you require special assistance or accommodation while seeking employment with DSV, please contact Human Resources at View email address on click.appcast.io. If you are interested in learning the status of your application, you will be contacted directly by the appropriate human resources contact person if you are selected for further consideration. DSV reserves the right to defer or close a vacancy at any time. #J-18808-Ljbffr DSV Road GmbH