Sales Development Representative

Job Description

Job Description

About Finix

Finix is building the global operating system for fintech, starting with payments. From startups to publicly traded companies, Finix processes tens of billions of dollars annually both in-store and online. Finix was founded in 2015 and is headquartered in San Francisco.

To date Finix has raised over $200M, including a $75M Series C led by Acrew Capital and Lightspeed Venture Partners and backed by American Express Ventures, Bain Capital Ventures, Homebrew, Inspired Capital, Visa, and others

About the Role:

This SDR role is a career-challenging and immensely rewarding opportunity. From a day-to-day perspective, you will be handling inbound customers, executing your own outbound strategy, creating a pipeline of customers, and generating the top of the funnel for the rest of the sales org. 

We’re looking for someone who works well in cohesive sales & marketing teams, where working with Marketing and Business Development to generate leads is just as important as qualifying and passing one on to an Account Executive. Although CRM is just a tool, it should be your source of truth and the main platform for you to organize, monitor, and develop your ever-growing customer portfolio. A can-do attitude and an obsession with staying organized and accelerating opportunities through the pipeline are expected.

This is an in-office role.

Responsibilities

• Reach out and manage inbound or outbound in a timely manner
• Meet daily touchpoints metrics, while aiming to hit a target number of customer qualifications monthly
• Maintain optimism and drive amidst the hustle of a scaling startup
• Navigate newly contacted customers’ organizations, identifying decision-makers centralized around payments 
• Utilize value selling and SPIN as the fundamental structure to all meetingsIdentify areas where Finix adds value, even if it is not obvious from the first conversation
• Project creativity, as you identify new markets to penetrate; execute on these ideas while being conscious of priorities 
• Track and update all customer details within CRM
• Prioritize opportunities and apply appropriate tools & resources to ensure 100% satisfaction among all customers
• Be passionate about communicating value to senior stakeholders and figuring out creative ways to create success

About You

• 2+ years experience in quota-driven, successful sales roles
• Understand how to optimize the sales cycle from lead to opportunity to live account
• Ability to flourish with minimal guidance, be proactive, and handle uncertainty and ambiguity
• Familiarity and ease with cloud-based sales tools, B2B technology applications, and how these tools accelerate the sales cycle
• Ability to prioritize and execute on multiple projects simultaneously
• Excellent communication skills (interpersonal, email, verbal, presentation, Slack)
• Formal sales/SDR training from a reputable institute or organization, concentrating on value selling, SPIN, or similar

Nice to Haves

• Experience working closely with the Tier 1 SaaS and technology companies, financial institutions, and/or card networks at senior levels 
• Prior experience working in Payments/Fintech
• Bachelor’s Degree or equivelant experience

Finix is an equal opportunity employer and values diversity. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability status, or any other protected class.

Role: Sales Development Representative

Level: IC2/IC3

Locations: San Francisco, CA

Base/OTE Salary Range: $60,000 - $120,000 OTE + Equity + Benefits

Our salary ranges are determined by role, level, and location. The range displayed on each job posting reflects the minimum and maximum target for new hire salaries at our headquarters in San Francisco, California. Individual pay is determined by work location, job related skills, experience, and relevant education or training.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.