Bilingual Account Manager

Bilingual Account Manager

Miami, FL

Full Time

$75,000 - 80,000 / Year

Position Description

TSD Mobility Solutions, Inc., an affiliate of Reynolds and Reynolds, is looking for an Account Manager to join our growing team. As an Account Manager you will be responsible for partnering with the business development team to ensure the long-term success of our customers by acting as the liaison between customers and cross-functional internal teams. As the Account Manager, you will communicate new enhancements, integrations, TSD and Zubie developments, campaigns and news to clients, maintain accurate and up to date data in CRM, and help manage the post sales process through implementation and delivery.

Responsibilities

Responsibilities will include, but are not limited to:

• Ensure communication and customer satisfaction for existing accounts and will develop relationships within your assigned territory/account list.
• Manage the long-term health of our customer base and identify areas of risk and ensure retention.
• Make daily strategic calls to locations aligned with senior account managers' OEM or Auto Groups and inside sales reps account lists.
• Proactively call key accounts in scheduled areas of professional service traveler visits to identify and execute growth opportunities within existing TSD and Zubie accounts.

Training

On the job training.

Requirements

• Bilingual in Spanish required
• Must have 1+ years of experience in software sales
• Industry experience in car rental, dealership, or travel preferred
• College Degree preferred
• Ability to travel 25% across the US
• Excellent customer service and relationship building skills
• Proficient in MS Office products
• Must have a valid driver's license, with fewer than 2 moving violations in the last three years and no OVI/DUI/DWI violations in the last five years

Benefits

We strive to offer an environment that provides our associates with the right balance between work and family. We offer a comprehensive benefits package including:

• Medical, dental, vision, life insurance, and a health savings account
• 401(k) with up to 6% matching
• Paid vacation and sick days
• Eight paid holidays
• Referral bonuses
• Professional development and training
• Promotion from within

Reynolds and Reynolds promotes a healthy lifestyle by providing a non-smoking environment. Reynolds and Reynolds is an equal opportunity employer.