Support Associate

Support Associate

This is a remote position. About the Company They are North America's premier Go-To-Market (GTM) talent acquisition partner. They specialize in helping high-growth pre-IPO tech companies scale their revenue-generating teams from elite sales executives and account managers to marketing and customer success leaders. Growth-stage tech moves fast, and they are the trusted experts who ensure these companies find the exact talent they need to dominate their markets. They don't just fill seats, they build high-performing teams through strategic alignment, world-class outreach, and deep operational excellence. As they continue to elevate their standards, they are looking for a Support Associate to act as the operational engine of their elite search projects.

About the Role The Support Associate is a centralized resource designed to elevate our project management and recruitment search experience. In the fast-paced world of growth-stage tech recruitment, you will be the backbone of our execution strategy, directly contributing to delivering a human-centric customer journey. From helping set up the initial strategic alignment to ensuring data-driven project tracking and flawless client communication, you ensure that no detail is missed.

Core Responsibilities

• GTM Market Mapping & Strategy Development
• Market Intelligence: Conduct deep-dive research to map out elite talent pools and competitive landscapes across the B2B tech and growth-stage startup sectors.
• Asset Creation: Craft compelling outreach copy, marketing materials, and tailored job profiles that accurately articulate our clients' unique story and employer value proposition (EVP).
• Data-Driven Strategy: Rigorously track GTM market trends, search data, and candidate feedback, turning raw data into actionable insights that our team can use to evolve and optimize recruitment strategies.
• Project Management & Flawless Execution
• Logistics Ownership: Own the candidate and client interview scheduling process to ensure a seamless, friction-free experience for fast-moving tech executives.
• Client Visibility: Build and maintain clear, professional candidate status documents to keep clients continuously informed via scheduled asynchronous updates.
• Data Presentation: Design and build clear charts, graphics, and presentations to package GTM market data and candidate pipelines beautifully for client review.
• Project Velocity: Keep all search projects moving forward efficiently, ensuring deadlines are met and no balls are dropped.
• Operational Innovation Process Optimization: Constantly analyze current recruitment workflows to find opportunities to improve operational efficiency with every iteration.
• Smart Tech Adoption: View AI tools critically as an opportunity to improve processes, scale impact, and enhance quality; never as a shortcut to bypass deep, thoughtful work.

Requirements

• Scholastic & Intellectual: You are well-educated, intellectually curious, and love the process of learning. You actively seek out knowledge to become a subject matter expert in complex B2B tech sectors, SaaS metrics, and shifting market dynamics.
• The Ultimate Professional "Point Guard": You thrive in a collaborative environment. While you are fully comfortable being in front of tech founders and talent leaders, you prefer to shine as an integral part of a team rather than demanding the spotlight.
• Accountable & Deadline-Driven: You love structure, thrive under tight deadlines, and are inherently organized. People naturally trust you because you are consistently the most responsible person in the room.
• Exceptional Writer: You are an excellent writer who can communicate complex tech and sales concepts clearly, professionally, and persuasively.
• Experience Level: You do not need extensive professional work experience. We have a strong training program, so if you have the drive, the intellect, and the work ethic, we will teach you the role.

How You Impact the Customer Journey

Your work behind the scenes directly drives how our growth-stage tech clients experience us: Trust & Context: Your deep market mapping and research ensure our clients feel safe, aligned, and confident that their aggressive hiring goals are well on their way to being met. Elite Execution: Your flawless updates, presentation decks, and scheduling ensure tech founders are "never in the dark," respecting their time while delivering vetted, high-potential GTM talent. Long-Term Value: You assist in creating final "Value Artifacts" during project debriefs, delivering long-term insights that help our clients continue to grow long after the search is closed.

Benefits

Salary: $2,000 - $3,000 USD/Monthly 100% Remote from anywhere in LATAM.