Float Patient Service Representative- Dermatology, West Los Angeles

Job Posting

Work Location: Los Angeles, CA, USA

Onsite or Remote Fully On-Site Work Schedule Monday-Friday 8:00am-5:00pm

Salary Range: $31.88 - 45.66 Hourly

Employment Type 2 - Staff: Career Duration Indefinite Job # 33004

Primary Duties and Responsibilities

Major duties include but are not limited to:

• Acting as a liaison for the patients, outside referring physicians, faculty, and residents/fellows in the practice.
• Assisting patients in accessing and coordinating surgical service within the health system.
• Facilitating communication with referring physicians.
• Referring patients to appropriate resources and providing follow-up through telephone and EPIC/Care Connect.
• Manage a high volume of patient messages entering via multiple avenues.
• Assist with Patient check-in and cash collection
• Travel between our West LA, Santa Monica and Westwood location as needed
• Position starts in the Santa Monica location while awaiting West L.A opening

Salary Range: $31.88 $45.66/hourly

Job Qualifications

Comply with HIPAA and Confidentiality Policies and Procedures as they apply to the job

• Comply with Department of Public Health (DPH), The Joint Commission and other accreditation and regulatory agencies standards
• Adhere to all Hospital Policies and Procedures
• Knowledge and adherence to Infection Control and Environment of Care Guidelines and Procedures as described in the annual education module
• Demonstrates adherence to the requirements for using the electronic health record

Demonstrates understanding of institutional and department specific emergency management procedures/responsibilities to maintain personal, patient, and co-worker safety, maintains competencies in these areas, and participates in disaster/emergency related exercises and education.