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Senior Customer Retention & Upsell Specialist

$19.23 - $20.19 per hour

Dormont Manufacturing Co

Dormont Manufacturing Co is seeking a Senior Customer Service Representative in North Carolina to provide exceptional service and support to our customers over the phone. The ideal candidate will have 1+ year of phone-based customer service experience and effective communication skills. The role involves identifying at-risk customers and retaining their business through problem-solving. We offer a competitive hourly rate between $19.23 and $20.19, plus benefits including unlimited PTO, health insurance, and stock options. #J-18808-Ljbffr Dormont Manufacturing Co

Vacancy posted 3 days ago
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