ERP Business Analyst

Job Description

Job Description

Do you like to partner with people to improve processes, build confidence, and turn business needs into practical system solutions? Join our IT Solutions Team as an ERP Business Systems Analyst!

ABOUT CAMBRIDGE AIR SOLUTIONS

Across 60 years as a U.S. based manufacturer and family-owned business, Cambridge Air Solutions (“CAS”) has successfully installed over 41,000 HVAC systems and remains committed to saving energy and operating costs by creating better indoor environments through improved indoor air quality in manufacturing and warehousing facilities. Cambridge’s design, manufacturing, and testing processes ensure that each HVAC system is certified safe with unsurpassed product quality. For more info about Cambridge Air Solutions and our mission to enrich every life we touch, check us out online at

Reporting to the Director of IT Solutions, this role will partner cross functionally across our organization to help identify ERP system needs and challenges and to translate them into actionable system solutions. You will explore what is possible within our Epicor ERP system, ensuring alignment between business goals and system capabilities while supporting effective decision-making, user adoption, business continuity and continuous improvement.

YOUR MISSION AS ERP BUSINESS SYSTEMS ANALYST

· LEAD CROSS-FUNCTIONAL PROJECTS & DRIVE AGILE DELIVERY– Serve as a Scrum Master on cross-functional ERP initiatives, leading teams through agile methodologies to deliver high-impact business solutions. Facilitate sprint planning, stand-ups, and retrospectives while ensuring alignment across stakeholders, timelines, and deliverables. Act as a connector across business and technical teams to drive clarity, accountability, and continuous improvement throughout the project lifecycle.

· SUPPORT ERP CONFIGURATION & IMPLEMENTATION – Leverage functional and technical skills to yield successful end-to-end configuration and implementation of Epicor across multiple functional areas. Lead client teams through business process mapping to determine requirements and configurations. Proactively document processes, engage 3rd party technical support when needed, recommend solutions and gain clarity on all IT deliverables.

· MANAGE USER SUPPORT & SYSTEM UTILIZATION – Serve as a trusted resource for troubleshooting, system navigation, and continuous improvement opportunities based on user needs and feedback. Provide thoughtful recommendations to enhance user understanding and confidence in ERP systems, supporting adoption through guidance, documentation and support.

· BUILD STRONG INTERNAL AND EXTERNAL RELATIONSHIPS – Partner with internal team members alongside 3rd party vendors and consultants to deliver innovative and efficient solutions to a wide range of IT challenges and business opportunities. Create collaborative partnerships to ensure accountability. Model a positive IT client-centric service mentality alongside the delivery of value-added IT solutions on time and within budget. Track progress towards milestones throughout the lifecycle of a project.

IS THIS A MATCH FOR YOU?

· You have gained 3-5+ years of experience identifying system requirements through collaboration with key business partners. Ideal candidates have 2-3+ years of experience with ERP systems and bring proven experience working within a manufacturing setting and/or with clients in the manufacturing industry .

· You bring experience working in Agile environments, with a strong preference for Scrum experience . Comfortable serving as a Scrum Master, facilitating ceremonies, and leading cross-functional teams to deliver solutions effectively.

· You bring demonstrated success in analyzing business processes, identifying system needs, and collaborating with a variety of stakeholders to determine key requirements, to facilitate process mapping and to track project milestones and deliverable solutions.

· You enjoy building relationships and collaborating with others to drive efficiency and continuous improvement throughout an organization.

· You are well-versed in proactively communicating with internal team members and engaging external partners during the project lifecycle. You have learned to influence best practices and facilitate change in a cross-functional environment through active listening, effective communication, and collaboration.

· You enjoy creative solutions and making an impact. You are results-oriented and bring strong project management skills. You are highly organized, motivated, and driven to succeed.

· You bring top-notch technology skills including proficiency in MS Office and one or more ERP systems, project management tools and CRM systems. Familiarity with Epicor, Monday.com and MS Dynamics a plus .

· 4-year degree with a focus in business, technology or related field is preferred.

WHY JOIN US?

· WE ARE IN PURSUIT OF A TRANSFORMATIVE ROADMAP – Join us on our IT journey to advance manufacturing operations and increase production efficiencies via technology solutions. You will build and implement critical IT solutions with fostering collaborative relationships that spark creative thinking and innovation.

· CORE VALUES GUIDE & ALIGN US – Guided by a unique culture of unconditional love and high expectations, every team member at Cambridge Air Solutions is asked to bring their whole self to work. We are committed to helping one another grow personally, professionally, and spiritually and we seek love and excellence in all we do. We believe in learning from one another to achieve business goals as well as a greater good in life.

· COMPETITIVE COMPENSATION PACKAGE – Cambridge Air Solutions offers a competitive base salary and bonus plan tied to company goals and profitability. Cambridge also offers a comprehensive benefits plan, including medical, dental, vision insurance; PTO; paid holidays; a matching 401k plan and professional development.

LOCATION & TRAVEL

This position will be based on-site at our primary office and manufacturing facility in Chesterfield, Missouri. Travel to our facility in Wentzville, Missouri, will be limited.

READY TO APPLY?

Take the next step and share your resume with Occhio Search & Recruitment. Visit All resumes, referrals and general inquiries will be held strictly confidential. We ask that you direct all questions, referrals, and applications to our retained search consultant at Occhio. No direct inquiries with Cambridge Air Solutions, please. Cambridge Air Solutions is an Equal Opportunity Employer. We welcome differences in form of gender, race, ethnicity, disability, geography, socioeconomic status, age, politics, religion, philosophy, sexual orientation, gender identity or expression and veteran status. All applicants who share this goal are encouraged to apply and we look forward to hearing from you!