Front Desk Position at our Daycare/Boarding Facility

Benefits: 401(k) Flexible schedule Free uniforms Opportunity for advancement Paid time off Training & development Join the Pack at Dan’s Pet Care Position Overview Step into the bustling heart of our amazing pet care facility. At the front desk of Dan’s Pet Care, you’re not just a receptionist – you’re the linchpin of our daily operations. Join a dedicated team, dedicated to offering unparalleled care and services to pets and their families. We are on the hunt for a multi-talented, organized individual with a passion for customer service and pets. General Duties Be the welcoming face and voice of our facility: manage phones, address inquiries, and ensure a warm, welcoming environment. Undertake regular laundry checks, assuring cleanliness and prompt availability of essential items. Client Services Diligently verify the completion of add-ons and special requests, ensuring top-tier services to our clients. Craft and dispatch detailed report cards, offering insights into the pet’s stay and services availed. Outtake Procedures Streamline the client checkout experience, ensuring a smooth process and lasting positive impressions. Compile comprehensive visit reports documenting the nuances of each dog’s stay or activities. Act as a reliable backup for the outtake procedure, stepping in when necessary. Administrative Duties Ensure prompt and accurate closure of daily invoices. Dispatch essential confirmations to our clients, ensuring clarity and transparency. Send out detailed visit reports to respective clients, painting a vivid picture of their pet’s stay. Breaks Display adaptability by covering for "Player 3" or another designated colleague during their breaks when called upon. What We’re Looking For Dexterity: Manage multiple tasks and demands with grace and efficiency. Communication Skills: Stellar verbal and written communication skills to ensure positive interactions. Experience: Prior front desk or client service experience is an advantage. Team Player: The ability to work collaboratively with diverse teams. Why Join Dan’s Pet Care Cutting-Edge Facility: Operate at the forefront of a state‑of‑the‑art pet care environment. Inclusive Team: Be part of a close‑knit team passionate about pet care excellence. Growth Opportunities: Benefit from opportunities to grow and learn in a dynamic workspace. Rewarding Experience: Relish the joy of brightening a pet owner’s day with top‑notch service. Who You Are Dog Lover Extraordinaire: Your passion for animals shines through in everything you do. Experience Preferred, Not Required: Previous experience in dog handling, pet care, or related fields is a plus, but not necessary. A willingness to learn is essential. Strong Communicator: You can effectively share information with pet parents, teammates, and management. Team Player: Collaboration is second nature to you, and you thrive in a fast‑paced environment. Eager to Learn: You’re excited to expand your knowledge of dog behavior, training, and health. What We Offer Competitive Pay & Benefits: Rewarding you for the vital work you do. Career Growth: Opportunities to advance in the rapidly expanding pet care industry. Professional Development: Access to training programs, certifications, and workshops. An Inspiring Workplace: Work in a clean, well‑equipped, and welcoming facility where every detail is designed with care in mind. Unmatched Job Satisfaction: Few roles are as fulfilling as bringing joy and safety to the lives of dogs and their families. Equal Opportunity Employer Incomplete applications that have not responded to all screening questions will not be considered for review by our team. Join Our Mission to Raise the Bar in Pet Care #J-18808-Ljbffr Dan's Pet Care