Sr. Program Manager - FM Projects & Initiatives

Sr. Program Manager - FM Projects & Initiatives

As a Senior Program Management Consultant at CBRE, you will lead and deliver complex program management initiatives within an assigned market or client account to support strategic business objectives. This role requires strong leadership, project management expertise, and the ability to drive cross-functional collaboration while developing innovative solutions and mentoring team members. This is a work from home position working EST.

Key Responsibilities

• Partner with key stakeholders to define project timelines, objectives, deliverables, and success metrics.
• Develop recommendations and implement organizational processes and procedures to improve program effectiveness.
• Lead the execution of initiatives and operational maintenance programs that cross area boundaries and/or multiple years
• Single point of contact responsible for understanding program scope, delivery method, identification of risks/mitigation strategies, vendor availability and procurement strategies.
• Regularly collaborates with Facility Management and internal stakeholders to align on scope, schedule, and sequence of delivery
• Accountable for programmatic client facing reporting to maintain transparency of progress, completion and overall spend.
• Collaborate with operations and client teams to drive consistency of service delivery
• Review business requirements and documentation from multiple sources to identify, manage, and resolve cross-initiative dependencies while ensuring consistency in approach.
• Lead medium- to large-scale cross-functional projects and programs from initiation through completion using established project management methodologies.
• Facilitate the development of project charters, integrated project plans, and timelines.
• Monitor project schedules, identify risks and roadblocks, and ensure issues are resolved or escalated appropriately.
• Conduct regular project status meetings and provide updates on active and upcoming initiatives.
• Collaborate with project teams to develop solutions and successfully manage implementation activities through project completion.
• Prepare and present status reports, project dashboards, and updated Gantt charts to stakeholders.
• Continuously identify opportunities to improve processes, enhance project delivery, and achieve departmental objectives.
• Mentor and coach team members by sharing subject matter expertise and best practices.
• Model CBRE's RISE values and foster collaboration, consensus-building, and positive stakeholder relationships.
• Influence customer, operational, project, and service-related activities across multiple teams.
• Communicate complex, sensitive, or difficult information effectively to various audiences.
• Solve unique business challenges using both standard project management practices and innovative approaches.
• Drive continuous improvement by exploring new methods and solutions beyond existing processes.

Qualifications

• Bachelor's degree preferred.
• 810 years of relevant program or project management experience required.
• Equivalent combinations of education and experience will be considered.
• Professional certifications such as PMP, LEED AP, or CMM are preferred.

Required Skills & Competencies

• Strong ability to analyze information from multiple sources and exercise sound judgment.
• Demonstrated ability to develop innovative solutions and challenge existing approaches.
• Advanced proficiency with Microsoft Office Suite, including Word, Excel, Outlook, and PowerPoint.
• Excellent organizational, problem-solving, and analytical skills.
• Strong financial and mathematical aptitude, including the ability to perform percentage, ratio, and other business-related calculations.
• Experience coaching, mentoring, and developing team members.
• Ability to manage complex projects and solve unique business problems with broad organizational impact.
• Excellent communication and stakeholder management skills.
• Proven ability to influence and collaborate effectively across cross-functional teams.

Preferred Attributes

• Strategic thinker with a continuous improvement mindset.
• Strong leadership presence with the ability to build consensus and drive results.
• Adaptable and comfortable working within broad guidelines while managing ambiguity.
• Skilled at balancing competing priorities in a fast-paced environment.

Equal Employment Opportunity:

CBRE has a long-standing commitment to providing equal employment opportunity to all qualified applicants regardless of race, color, religion, national origin, sex, sexual orientation, gender identity, pregnancy, age, citizenship, marital status, disability, veteran status, political belief, or any other basis protected by applicable law.

Candidate Accommodations:

CBRE values the differences of all current and prospective employees and recognizes how every employee contributes to our company's success. CBRE provides reasonable accommodations in job application procedures for individuals with disabilities. If you require assistance due to a disability in the application or recruitment process, please submit a request via email at View email address on click.appcast.io or via telephone at View phone number on click.appcast.io (U.S.) and View phone number on click.appcast.io (Canada).