Junior Account Manager

Who We AreWe are a fashion-forward housewares company looking for the best and brightest to join our talented team in the heart of New York City. We pride ourselves on bringing the best to market, being a great place to work, and always striving to improve. Sound like somewhere you want to build your career? Keep reading to learn more about us!Interested in this role You can find all the relevant information in the description below.We manufacture and sell kitchenware, hydration, and lifestyle products for a wide range of retailers – from national chains around the world to independent shops throughout the US. Over the last 13 years, we are proud to have built an incredible and diverse team across our offices worldwide. As our business continues to grow, we are searching for passionate and talented candidates to join our Account Management team.Who You AreYou're an entrepreneurial-minded individual looking for an opportunity to learn, grow, and take on increasing responsibility. You thrive in a fast-paced environment that keeps you motivated, organized, and on your toes. You have previous experience as a Junior Account Manager, Sales Coordinator, or a related role, ideally within the housewares, consumer products, or retail industry.You are collaborative, detail-oriented, highly organized, efficient, and creative, with an eye for product, color, and design. You can effectively prioritize your workload, manage multiple projects at once, and meet challenging deadlines. You're a proactive problem solver who is eager to learn, comfortable taking ownership, and willing to take calculated risks. You enjoy working across different areas of the business and are comfortable traveling domestically and internationally asneeded.The RoleWe are looking for a Junior Account Manager to join our growing Account Management team. In this role, you will support the Senior Sales Manager and Director of Sales with account management, administrative responsibilities, product development, and execution of customer programs.You will work closely with customers, overseas factories, and cross-functional internal teams. The ideal candidate is detail-oriented with the ability to manage multiple priorities and help drive projects from initial concept through final execution.ResponsibilitiesSupport the Senior Sales Manager and Director of Sales with day-to-day account management, administrative responsibilities, and execution of customer programsMaintain accurate customer account information, product details, pricing, and program updates across internal files and systemsComplete and monitor item setup forms, new item paperwork, product specifications, and other required account documentation in customer portalsRun and review inventory lists and allocation reports to support account needs, product availability, and order planningMaintain and organize product photography logs, ensuring images and product information are accurately tracked and up to dateSupport showroom and customer meeting preparation, including agendas, product/sample organization, recaps, meeting notes, and follow-up tasksManage multiple customer projects and product development initiatives from concept through final executionWork cross-functionally with the Operations team to monitor PO status, shipment timelines, and delivery datesReview purchase orders for accuracy and coordinate with Production or Operations to address discrepancies and required changesCoordinate sample logistics for customer meetings and submissions, including requests, shipments, tracking, organization, and deliverySupport all stages of product development, including revisions, approvals, and final submissionsReview product samples for quality, construction, functionality, color, materials, and overall executionCommunicate clear product direction and customer feedback to overseas factories and cross-functional partnersNegotiate competitive costs, minimum order quantities, packaging requirements, and other program details with factoriesManage communication between key clients and internal teams, including Design, Product Development, Sourcing, Production, and OperationsResolve customer issues and complaints in a timely and professional mannerDemonstrate ownership by independently identifying, troubleshooting, and resolving issues as they ariseDevelop and prepare presentations for account meetings and line reviewsCollaborate with Design and Sales on select projects to help curate prints, patterns, Pantone colors, and seasonal design direction for customer assortmentsIdentify new product opportunities and assortment recommendations based on customer needs, market trends, competitive activity, and retailer voidsBuild and maintain strong, long-lasting client relationshipsAttend customer meetings alongside the Sales Manager as needed, with occasional travel requiredSkills1-2 years of experience as a Junior Account Manager, Sales Coordinator, xhyhwjd or a related roleExperience supporting product development and managing multiple projects simultaneouslyStrong analytical, organizational, and problem-solving skillsBasic understanding of product costing, margins, retail pricing, and target costsStrong presentation skills for creating clear, compelling customer-facing materialsAbility to work effectively with cross-functional teams, including Sales, Design, Product Development, Sourcing, Operations, and overseas factoriesStrong attention to detail with an eye for product quality, color, packaging, and overall executionProactive and self-directed with the ability to independently manage responsibilitiesAble to multitask, prioritize, and manage time efficiently in a fast-paced environmentStrong negotiation skills to effectively balance cost, quality, and customer expectationsHighly organized, goal-oriented team player with an eagerness to learnExcellent verbal and written communication skillsUnderstanding of retailer accounts and the broader retail landscapeProficiency in Microsoft Office, particularly Excel and PowerPoint, Canva, and AI tools, with the ability to adapt to new technologiesBA/BS degree in Business Administration, Sales, Product Development, Buying/Merchandising, or a related fieldBenefits:Competitive compensation based on experienceGenerous performance-based bonuses and annual compensation reviewsHealth, dental, and vision insurance401(k) with company matchFully stocked open kitchen with snacks and freshly ground gourmet coffee