Vice President, Client Success, Communications
Confidential
Vice President, Client Success, Communications
About the Company
Dynamic provider of customer relationship management services
Industry
Outsourcing/Offshoring
Type
Public Company
Founded
2000
Employees
1001-5000
Specialties
- customer experience management
- customer contact management
- outsourced contact centre
- call centre
- customer service
- customer experience
- customer life cycle
- crm
- customer loyalty
- customer satisfaction
- outbound marketing
- lead management
- lead gen
- social media
- and social media
About the Role
The Company is seeking a VP, Client Success for Communications. This executive will be responsible for leading a specialized client portfolio, nurturing relationships, and growing a profitable book of business. The role requires a visionary with a deep understanding of the modern customer experience landscape, operational excellence, and the ability to anticipate and meet client business needs. The successful candidate will have full P&L responsibility, develop and execute business strategies, and ensure alignment between the company's objectives and client requirements. Building and sustaining both internal and external relationships, as well as collaborating with other client portfolio leaders, are key aspects of the position. Candidates for this role should have at least 15 years of business leadership experience, preferably in the customer experience industry, and a sophisticated understanding of the sales process, contact center operations, and financial metrics. The VP will be expected to be a problem solver, influence and manage in a matrix organization, and have a proven track record of serving large, complex clients. The ideal candidate will be a strategic thinker, a creative problem solver, and a collaborative leader who can excite and galvanize teams. The role is pivotal in ensuring the company's growth and financial performance while maintaining a strong focus on client success and satisfaction.
Functions
- Account Management/Optimization
- Sales/Revenue
Vacancy posted 4 days ago
Similar jobs that could be interesting for youBased on the Vice President, Client Success, Communications in New York, NY vacancy
$125k - $165k
Agency:Weber ShandwickJob Function:Communications and PRJob Subfunction: Public... ...engage people IN the story. Our success is built on a deep commitment to client service and to our people. We embrace... ...is looking for a dynamic Vice President to join our Consumer team in our...SuggestedFull timeWork at officeLocal area3 days per weekMomentum Worldwide
New York, NY2 days ago$180k - $195k
Thank you for considering Progyny!The Vice President, Health Plan Market Leader, Client Success is the lead client success executive responsible for Progyny... ...determine corrective actions, and develop clear communication plans.Partner with senior leadership to build and...SuggestedFull timeSummer workWork at officeRemote workFlexible hours3 days per weekProgyny
New York, NY4 days ago- ...they shop and get more from the brands they love. As a Vice President, Client Success Team Lead within Chase Media Solutions, you will report... ...performance account management teams, excellent organization and communication skills, and are passionate about growing a new emerging...SuggestedWork visa
JP Morgan Chase
New York, NY4 days ago - ...Vice President, Client Finance About the Company Innovative communications company specializing in public relations & content marketing services Industry Public... ...Finance to join their dynamic team. The successful candidate will serve as a strategic finance...Suggested
- ...Vice President of Client Success About the Company Innovative provider of healthcare information technology (HIT) solutions Industry Hospital & Health Care Type Privately Held, Private Equity-backed Founded 2002 Employees 1001-5000 Specialties...Suggested
- ...Vice President, Client Management About the Company Accomplished organization specializing... ...marketing production communications consulting media technology... ...for a portfolio of key clients. The successful candidate will be responsible for driving...
$105k - $150k
...Vice President, Client Service Edelman is a voice synonymous with trust, reimagining a future where the currency of communication is action. Our culture thrives on three promises: boldness is possibility... ...role each channel plays in the success of a campaign Basic...Work experience placementLocal area- ...Job Description Job Description VP of Client Success Ninth Wave, Inc. Full time- 5 days a week in the office Location: New... ...with Sales this leader will manage ongoing service and support communications, lead Quarterly Business Reviews (QBRs), and ensure timely,...Full timeWork experience placementWork at officeNight shift
Ninth Wave
New York, NY3 days ago - About the Company A leading healthcare communications agency that partners with... ...healthcare professionals. Position Overview Vice President, Client Services The Vice President, Client... ...culture Support talent development, succession planning, and resource allocation Financial...
- ...Senior Vice President / Managing Director, Corporate Communications Financial Services, Private Markets | ICR, LLC | New... ...financial institutions. The successful candidate will play a central role... .... This individual will advise clients through high-stakes situations,...Full time
ICR
New York, NY1 day ago - ...Vice President, Executive Communications for Regulatory Operations & Collections About the Company Diverse... ...are effectively communicated. The successful candidate will be responsible for crafting... ...be a trusted advisor to executive clients, capable of translating complex...Work at office
- Chase Media Solutions in New York is seeking a Vice President, Client Success Team Lead to report to the Head of Client Success and build a high-performing team focused on maximizing revenue growth and retention through a consultative client experience for brands and agencies...
- ...Vice President, Executive Search & Business Development About the... ...public relations corporate communications and marketing... ...their mission-driven team. The successful candidate will serve as the... ...primary strategic partner to clients, managing a full book of concurrent...
- ...is searching for a dynamic communications pro with 10+ years of luxury... ...a team handling a mix of clients from entrepreneurs and startups... ...and entertainment. The Vice President reports to an Executive Vice... ...passion and confidence in successfully navigating the evolving consumer...Work at officeImmediate startRemote workFlexible hours2 days per week3 days per week
DKC
New York, NY17 days ago - ...Who We Are Autumn Communications is a full-service public relations and... ..., and drive demand for our clients. What We Need We’re... ...seeking a dynamic and passionate Vice President of Talent and Creator to... ...leader with a proven history of success in building, nurturing, and...Full timeSummer workLive inWork at office2 days per week
Autumn Communications
New York, NY19 hours ago $90k - $100k
...Title: Vice President of Communications Organization: Regional Food Bank Location: Montgomery, NY or... ...serves. Position Summary: Our client, the Regional Food Bank, is seeking... ...'re looking for someone who: Has successfully partnered with CEOs and executive leadership...Full timeM3 Placement & Partnership
New York, NY2 days ago- ...York City, and Las Vegas. () The Vice President, Client Management is a leader responsible for... ...lead for their respective agency. Success in this role requires exceptional leadership... ...by overseeing quality of outputs, communication, and overall portfolio performance...Full timeWork at officeFlexible hours1 day per week
Influential
New York, NY4 days ago - ...team-based culture built upon communication, trust, accountability, and dedication to client partnership. Octagon believes... ...Position Summary: The Vice President of Accounting is responsible for... ...manage and contribute to Octagon’s success. Essential Duties and...Full timeVisa sponsorshipWork visa
Octagon Credit Investors
New York, NY1 day ago $200k - $250k
...leading public relations and strategic communications consultancy with offices in New York... ...executing strategies that help our clients successfully navigate complicated issues, protect... ...in our New York office. Senior Vice Presidents have a broad mandate to work to...Full timeWork at officeFlexible hoursHELLER
New York, NY3 days ago$123k - $225k
...FleishmanHillard, a leading global communications agency, is seeking an... ...and self-starting Senior Vice President to join our dynamic and collaborative... ...that deliver what our clients value most: meaningful,... ...skills and the ability to successfully represent FH and client companies...Full timeWork at officeLocal areaFlexible hoursFleishmanHillard
New York, NY19 hours ago$160k - $180k
...presidential campaigns, led communications for fast-growing companies,... ...-growing firm seeking a Vice President of Communications to lead at... ...define strategy, elevate our clients' profiles, and expand our... ...A demonstrable history of successful media relations and extensive...Work at officeWork from homeComella & Co.
New York, NY4 days ago$200k
...Ridgepost Capital is seeking a Vice President to focus on new business... ...a key member of the Global Client Solutions (GCS) team and... ...outreach processes necessary for successful capital raising and... ...at leading, influencing and communicating with all levels internally...Full timeWork experience placementFlexible hoursRidgepost Capital
New York, NY3 days ago$110k - $140k
...talented and tenacious political, communications, and policy strategists in... ...environments, and grow client businesses through unique partnerships... ...Strategies is seeking a Vice President to lead high-impact... ...innovation-driven sectors. Proven success leading complex, multi-...Full timeWork at officeShift workTusk Strategies
New York, NY1 day ago- Vice President, Fashion + Lifestyle JONESWORKS, strategy-driven communications, marketing, and management agency, is seeking a driven... ...for fashion and lifestyle clients. In addition, the candidate... ...internally and externally, to successfully align our client’s...Full timeSummer workWork at office
JONESWORKS
New York, NY2 days ago - ...A leading strategic communications consultancy is seeking a Vice President to join its Crisis & Reputation team. (4 days... ...high-stakes situations, helping clients navigate complex communications... ...What They Are Looking For The successful candidate will be a strategic...Part timeWork at officeWork from home
Real
New York, NY3 days ago - ...worldwide. We're seeking a Vice President to support our grantmaking technology... ...monitor activities, track/communicate changes/delays to roadmap.... ...and a commitment to success, and a willingness to pitch... ...institutional and government clients under the J.P. Morgan and Chase...Temporary workWorldwide
JP Morgan Chase
New York, NY2 days ago - Chase Auto is seeking a Vice President of External Communications to shape the external narrative for one of the... ...conferences in auto and other industries. Success in this role requires exceptional... ...that highlight innovation, client partnerships, product capabilities,...
JP Morgan Chase
New York, NY19 hours ago - ...role, you’ll make an impact in the following ways:Support key client relationships as primary point of escalation and coordination across... ...function, leveraging technology and best practices.To be successful in this role, we’re seeking the following:Bachelor’s degree or...WorldwideFlexible hours
The Bank of New York Mellon
New York, NY2 days ago $125k - $295k
...Burson, part of WPP, is the global communications leader built to create value for clients through reputation. With highly... ...is seeking a seasoned Senior Vice President to join our Corporate & Public... ..., and organizational change. Success in this role requires the ability...Work at officeBurson Cohn & Wolfe
New York, NY19 hours ago- ...collective power of our firm. Our clients are extraordinary, and so... ...Bank) Design and Delivery Vice President on the Client Skills... ...presence and executive-level communication skillsExperience in financial... ...are directly linked to our success. We are an equal opportunity...Private practice
JP Morgan Chase
New York, NY19 hours ago
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Vice President, Client Success, Communications. Be the first to apply!
Related searches
- vp infrastructure New York, NY
- vice president transformation New York, NY
- vp transformation New York, NY
- vp medical affairs New York, NY
- senior vice president of business development New York, NY
- assistant vice president sales New York, NY
- vice president strategic partnerships New York, NY
- vice president global communications New York, NY
- vice president analytics New York, NY
- vice president of application development New York, NY