Business Development Manager

Job Title

Medical Mutual employees must submit their applications through MySource.

Note: This is a hybrid role based in Brooklyn, OH, requiring three days per week on-site.

Job Description

Founded in 1934, Medical Mutual is the oldest and one of the largest health insurance companies based in Ohio. We provide peace of mind to more than 1.2 million members through our high-quality health, life, disability, dental, vision and indemnity plans. We offer fully insured and self-funded group coverage, including stop loss, as well as Medicare Advantage, Medicare Supplement, and individual plans.

Job Summary:

Drives business development activities to generate new sales opportunities, expand market presence, and support enrollment growth. Builds and manages relationships with brokers, consultants, and prospective clients while leveraging market insights, data, and cross-functional partnerships to deliver revenue and retention outcomes aligned with organizational objectives.

Responsibilities:

• Develop and maintain relationships within the business and broker communities that support and nurture growth, ensuring a strong pipeline of new business opportunities through direct and/or indirect customer contact prospecting including current and prospective customer research.
• Oversee the creation and implementation of group-specific campaigns based on data-driven insights from broker and client feedback and market research that align with business strategies aimed at lost bids, former clients and new business to build increased enrollment and revenue.
• Develop the consistent framework for and lead meetings with external audiences that showcase the company's capabilities.
• Research prospective clients, decision makers, and contacts.
• Assign new groups to appropriate Account Executive and review existing assignments to provide optimal service to groups.
• Partners and mentors Group Onboarding Specialists to help ensure successful onboarding of new groups.
• Fully leverage the CRM and all available data to create analysis for multiple business areas to better understand challenges for win-back and retention efforts.
• Performs other duties as assigned.

Qualifications:

Education and Experience:

• 7 years' experience in business development, sales, or growth marketing, preferably in health insurance.
• Bachelor's degree in marketing, business or equivalent field.
• Equivalent education and experience directly related to the role may substitute for a degree.

Professional Certification(s):

• Ohio Health and Life Insurance License preferred.

Technical Skills and Knowledge:

• Strong relationship management and consultative skills.
• Strong analytical and problem-solving skills, with the ability to identify opportunities and drive business growth.
• Ability to manage multiple simultaneous outreach campaigns across different segments and geographies.
• Proficiency with CRM systems, preferably Microsoft Dynamics; experience integrating outreach tools with CRM workflows.
• Knowledge of health insurance products, funding arrangements, and industry dynamics.
• Effective communication and presentation skills, with the ability to translate complex concepts into client-focused solutions.

Medical Mutual is looking to grow our team! We truly value and respect the talents and abilities of all of our employees. That's why we offer an exceptional package that includes:

A Great Place to Work:

• We will provide the equipment you need for this role, including a laptop, monitors, keyboard, mouse and headset.
• Whether you are working remote or in the office, employees have access to on-site fitness centers at many locations, or a gym membership reimbursement when there is no Medical Mutual facility available. Enjoy the use of weights, cardio machines, locker rooms, classes and more.
• On-site cafeteria, serving hot breakfast and lunch, at the Brooklyn, OH headquarters.
• Discounts at many places in and around town, just for being a Medical Mutual team member.
• The opportunity to earn cash rewards for shopping with our customers.
• Business casual attire, including jeans.

Excellent Benefits and Compensation:

• Employee bonus program.
• 401(k) with company match up to 4% and an additional company contribution.
• Health Savings Account with a company matching contribution.
• Excellent medical, dental, vision, life and disability insurance — insurance is what we do best, and we make affordable coverage for our team a priority.
• Access to an Employee Assistance Program, which includes professional counseling, personal and professional coaching, self-help resources and assistance with work/life benefits.
• Company holidays and up to 16 PTO days during the first year of employment with options to carry over unused PTO time.
• After 120 days of service, parental leave for eligible employees who become parents through maternity, paternity or adoption.

An Investment in You:

• Career development programs and classes.
• Mentoring and coaching to help you advance in your career.
• Tuition reimbursement up to $5,250 per year, the IRS maximum.
• Diverse, inclusive and welcoming culture with Business Resource Groups.

About Medical Mutual:

Medical Mutual's status as a mutual company means we are owned by our policyholders, not stockholders, so we don't answer to Wall Street analysts or pay dividends to investors. Instead, we focus on developing products and services that allow us to better serve our customers and the communities around us.

There's a good chance you already know many of our Medical Mutual customers. As the official insurer of everything you love, we are trusted by businesses and nonprofit organizations throughout Ohio to provide high-quality health, life, disability, dental, vision and indemnity plans. We offer fully insured and self-funded group coverage, including stop loss, as well as Medicare Advantage, Medicare Supplement and individual plans. Our plans provide peace of mind to more than 1.2 million Ohioans.

We're not just one of the largest health insurance companies based in Ohio, we're also the longest running. Founded in 1934, we're proud of our rich history with the communities where we live and work.

We maintain a drug-free workplace and perform pre-employment substance abuse and nicotine testing.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.