Event Coordinator

Store - SEA-BELLEVUE, WA: Plan, coordinate, and facilitate events (including kids birthday parties) within a Michaels store to provide a stress‑free, fun, and engaging experience for guests. Deliver friendly customer service by helping customers shop and find what they’re looking for. Ensure a fast and friendly checkout experience. Complete operational tasks including truck unload, merchandise duties, and maintaining store recovery standards as needed to deliver our Brand Promises. Event Coordination Plan and coordinate multiple events at once including children’s birthday parties and craft classes. Engage with clients of all ages by creating an environment of fun and creativity. Demonstrate and instruct party participants in craft projects, face painting and other activities. Facilitate and implement party add‑ons such as goody bags, balloons, etc. to company standards. Communicate with clients and store team members about events. Complete administrative tasks such as answering emails, making phone calls, and paperwork. Adjust plans and events based on client feedback and needs. Create backup or emergency plans to execute as needed. Ensure client satisfaction for scheduled events. Uphold company cleanliness and safety standards. Set up, break down, and clean before and after each event. Customer Experience Help customers shop, locate products, and provide solutions. Provide fast and friendly checkout experience. Engage customers on Rewards program and Private Label Credit Cards and complete enrollments. Educate customers on Voice of Customer (VOC) survey. Assist with Omni‑channel processes, including Buy Online Pickup in Store (BOPIS) and Ship From Store (SFS). Participate in truck unload, stocking, and planogram processes. Complete merchandise recovery and maintenance. Perform Store in Stock Optimization (SISO) and AD set duties as assigned. Support shrink and safety programs. Adhere to Standard Operating Procedures (SOPs) and Company programs to ensure compliance with laws and execute Company policies and standards. Interact with others in an accepting and respectful manner; promote commitment to the organization’s vision and values; project a positive image and serve as a role model for other Team Members. Cross‑trained in Custom Framing selling and production. Participate in daily store cleanliness activities including sweeping, vacuuming, dusting, and maintaining restroom cleanliness. Other Duties as Assigned Other duties as assigned. Preferred Knowledge, Skills, and Abilities Energetic, enthusiastic personality. Ability to handle job stress and interact effectively with others, including guests of all ages and co‑workers. Excellent people skills. Experience working with children and children’s events. Good communication skills, including written, verbal, and non‑verbal communication and listening skills. Organizational, interpersonal, and creative problem‑solving skills. Retail and/or customer service experience required. Physical Requirements Remain standing for long periods of time. Move throughout the store. Regular bending, lifting, carrying, reaching, and stretching. Lifting heavy boxes and accessing high shelves via ladder or similar equipment. If you need help performing essential functions, contact your supervisor to engage in the interactive process to determine reasonable accommodations. Work Environment Public retail store setting. All public areas are climate controlled; some stock rooms may not be. Some outdoor work may be assigned to retrieve shopping carts or while unloading trucks. Frame shop contains glass cutter and heat press. Work hours include nights, weekends, and early mornings. Applicants in the U.S. must satisfy federal, state, and local legal requirements of the job. Total Base Pay Range for this Position: $17.13 - $20.00 Benefits Health insurance (medical, dental, and vision), paid time off, tuition assistance, generous employee discounts, and more. Michaels is an Equal Opportunity Employer Michaels is an Equal Opportunity Employer. We are here for all Team Members and all customers to create, innovate and be better together. Michaels is committed to the full inclusion of all qualified individuals. In keeping with this commitment, Michaels will assure that people with disabilities are provided reasonable accommodations. Accordingly, if a reasonable accommodation is required to fully participate in the job application or interview process, to perform the essential functions of the job, and/or to receive all other benefits and privileges of employment, please contact Customer Care at View phone number on click.appcast.io. #J-18808-Ljbffr