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Head of Technical Customer Success & Growth

Team8

Port in Austin, TX is seeking a Senior Manager, Technical Customer Success. You will lead a team of 8 Technical Customer Success Managers, own performance, growth, and operations, reporting to the VP of Customer Experience. As we scale to 12, you’ll coach, set programs, and manage risk across the portfolio. You will design playbooks for onboarding, adoption, business reviews, renewals, and expansion; define metrics; identify patterns; build scalable processes; ensure autonomy within a #J-18808-Ljbffr Team8

Vacancy posted 1 day ago
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