Administrative Specialist II

Administrative Specialist IIPosition InformationPosition Title - Administrative Specialist IIDivision/College - University Outreach-Northern IdahoDepartment - Coeur d'Alene Center OperationsLocation - Coeur d'AlenePosting Context Statement - This position focuses on a variety of customer service, program, and support functions at the University of Idaho Coeur d'Alene (UICDA). The incumbent is the front-line representative and serves as a member of UICDA. The incumbent supports the UICDA team and provides information to the public, employers, alumni, current and prospective students, and faculty/staff.Position Overview - The position provides a wide range of operational support to visitors, students and employees, navigating a variety of administrative processes, procedures and cyclical calendars of activities critical to the operation of the unit within the broader university. The primary responsibility is to serve as administrative process expert and coordinator. The position may serve as first point of contact for the department while also performing administrative functions such as researching information and solving problems for faculty, staff and students, and providing program and/or event assistance. Duties may include:Compose, proofread, edit and distribute a variety of business documents and routine reportsMaintain schedules and event calendarsCoordinate logistics for regular travel and meetingsCollect and organize data, enter information into various electronic systems in accordance with university or department procedure to ensure accuracy and compliance, validate information and resolve conflicts in dataReview internal operating procedures and practices to determine whether improvements can be made in areas such as workflow and records managementGreet office visitors and respond to incoming calls and email correspondence. Provide information about office services and processes, redirect inquiries to appropriate offices/individualsManage inventoryOther duties as assignedUnit URL - QualificationsRequired Experience - One year performing office support functions such as document or records management, composing or editing and formatting business documents, reception and/or customer service Using computer software and applications for word processing, spreadsheets, email and internet research Balancing a workload of assigned tasks to meet multiple deadlinesRequired Education - High School Diploma or equivalentRequired Other - NoneAdditional Preferred - Associate's or Bachelor's degree, Bachelor's preferred Two years of administrative experience; independently solving problems/performing liaison activities in a work setting; coordinating activities requiring complex arrangements; developing and summarizing material for reports on a frequent or recurring basis; providing office support functions; composing a variety of business documents; researching, compiling, and summarizing data for reports Experience working in customer service environment Ability to work cooperatively with on- and off- campus organizations Handling multiple projects simultaneously and respond to the needs of staff and clientele Knowledge of University of Idaho policies and procedures Experience working independently, with minimal supervision Editing and writing business correspondence using proper grammar and punctuation as demonstrated in application materials Experience using computer information systems that manage an organization's finances, business processes and/or records Using computers for word processing, email, internet searches, data organization and records management Experience collecting and compiling data Experience with database management Knowledge of BannerPhysical Requirements & Working Conditions - NoneDegree Requirement - N/A: No degree requirementPosting InformationFLSA Status - Non-ExemptEmployee Category - ClassifiedPay Range - $18.79 per hour or higher depending on education and experienceType of Appointment - Fiscal YearFTE - 0.65Full Time/Part Time - Part TimeFundingA visa sponsorship is available for the position listed in this vacancy. - NoPosting Date - 07/28/2026Closing DateOpen Until Filled - YesSpecial Instructions to Applicants - Applications received by August 11, 2026 will receive first consideration.Applicant Resources - Check Statement - Applicants who are selected as final possible candidates must be able to pass a criminal background check.EEO Statement - The University of Idaho is an equal employment opportunity employer, including veterans and individuals with disabilities.Applicant DocumentsRequired DocumentsResume/CVCover Letter/Letter of ApplicationList of ReferencesOptional DocumentsSupplemental Questions* How did you hear about this employment opportunity? Academic CareersAssociation of Public and Land Grant Universities (APLU)ChronicleFacebookHigherEd/Academic ImpressionsHigher Ed JobsIdaho Department of Labor/Job Service including Job Central or Idaho Works (Idahoworks.gov)Indeed.comInside Higher EdLinkedInNewspaperOther VenueProfessional Listservs (Ex: NACUBO, AAAE, ISMC, etc.)University of Idaho WebsiteUniversity of Idaho Daily RegisterUniversity of Idaho EmployeeWord of MouthMilitaryjob.comDSPSjobs.comHigher Education Recruitment Consortium (HERC)* Were you referred to this employment opportunity by a current University of Idaho employee? If so, please provide their name and department. (Open Ended Question)