Accounts Receivable Specialist

Job Title: Accounts Receivable Specialist Schedule: M-F, 8am-5pm Salary Range: $60K-$80K + commission (based on experience) Job Summary: We are seeking a driven, relationship-focused Accounts Receivable Specialist who combines financial expertise with strong sales, communication, and problem-solving skills. This role is ideal for someone who thrives on building relationships, recovering outstanding balances, and finding creative solutions to improve cash flow. The ideal candidate is not someone who simply sends payment reminders — we are looking for a proactive, self‑motivated professional who can build trust with customers, negotiate effectively, think outside the box, and successfully drive results. You will own customer accounts, develop collection strategies, and work directly with clients to resolve payment challenges while maintaining strong long‑term partnerships. This position requires a balance of collections, account management, relationship building, and sales-minded communication . The right person will be comfortable having difficult conversations, influencing customer behavior, and finding ways to get results without relying on constant escalation. Cannabis industry experience is strongly preferred, along with experience using LeafLink and QuickBooks. Key Responsibilities: Own and manage a portfolio of customer accounts, ensuring timely payments and strong customer relationships Proactively engage customers regarding outstanding balances through phone calls, emails, and relationship-based outreach Develop creative strategies to improve collections and accelerate cash flow Build rapport with customers while effectively negotiating payment solutions and commitments Identify root causes behind delayed payments and work collaboratively to resolve issues Maintain accurate customer records, payment activity, and collection notes Monitor AR aging reports and prioritize accounts based on risk and opportunity Partner with internal teams including sales, finance, and operations to resolve account concerns Take ownership of challenging accounts and independently drive solutions from start to finish Maintain customer loyalty while balancing company financial goals Identify opportunities to strengthen customer relationships and improve payment behaviors Track performance metrics and contribute ideas to improve collection processes What We’re Looking For: 3+ years of experience in Accounts Receivable, Collections, Account Management, Sales, Customer Success, or a related role Strong communication skills with the ability to influence, negotiate, and build relationships Sales-oriented mindset with the ability to confidently handle customer conversations Someone who is resourceful, persistent, and motivated by achieving results Ability to work independently, make decisions, and solve problems without constant direction Comfortable managing difficult conversations while maintaining professionalism and trust Strong organizational skills and ability to manage multiple accounts simultaneously Experience working with customer accounts, invoicing, payment tracking, and reconciliation Proficiency with Excel and accounting software Preferred Qualifications: Cannabis industry experience or similar high volume manufacturing industry experience Experience with LeafLink and QuickBooks Background in B2B sales, account management, customer success, or collections Experience managing high-value customer relationships Proven success improving payment timelines or recovering outstanding balances Experience working in a fast-paced, entrepreneurial environment The United Green is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, sexual orientation, and gender identity), age, marital status, national origin, citizenship status, disability, genetic information, veteran status, or any other status protected by law. If you require assistance or a reasonable accommodation during the application process, please visit our website privacy and terms of use for more information. The EEOC “Know Your Rights” poster is available at #J-18808-Ljbffr