Head of AI-Driven CX Operations
Gorgias
Gorgias is seeking a high-impact execution partner to oversee post-sales operations, focusing on AI-driven customer experience enhancements. This role involves designing programs, driving AI adoption, and supporting cross-functional leaders to ensure operational efficiency. The ideal candidate will have 4-7 years in SaaS or tech environments and a profound interest in AI and automation. Strong communication skills and a collaborative approach are essential. #J-18808-Ljbffr Gorgias
$200k - $250k
...their financial futures. Our success is driven by a commitment to three core values: be... ...you will own and drive our deployment of AI across the business, translating data into... ...will work closely with stakeholders across Operations, Product, Technology, Data Engineering,...Operations$150 - $170 per hour
...Interim Head of SEO & AI Discoverability - 6 Month Contract About Conductor: Conductor is the... ...from one platform. Conductor is a mission‑driven company with a commitment to innovation... ...’s maternity leave. The role will operate in close partnership with the Global Head...OperationsHourly payContract workInterim roleImmediate startRemote work- Head of Algo Trading (AI) About the role Deeter Analytics is a privately held investment research and... ...to turn that edge into systematic, AI-driven alpha. We are hiring a Head of Algo to... ...iterating mid-frequency (MFT) trading operation, owning the research, the models, the...Operations
- ...building a company that runs better because of AI — faster, smarter, with less manual effort... ...forecasting, growth marketing automation, CX systems, wider growth infrastructure. You'... ...brand — you understand the full DTC operation: Shopify on the front end, inventory and fulfilment...OperationsImmediate startRemote workFlexible hours
- ...healthcare from human-first to AI-first through its AI Care... ...Learn more at We are seeking a Head of Commercial Strategy to work... ...comprehensive competitive intelligence operation against existing Women’s... ...team through relationship-driven business development, strategic...OperationsFull timeRemote workFlexible hoursShift work
- ...Background Rebar is building the next-generation operating system for commercial HVAC, electrical, and... ...'re entering our next phase of growth - with AI at the center of everything we build next. We're looking for a Head of AI to lead the next chapter of our machine...OperationsFor subcontractor
- Upside seeks a Senior CX Systems Engineer in New York to enhance Consumer Operations through AI and automation. You will design solutions that improve customer support, maintain integrations with platforms like Zendesk, and analyze operational performance through data insights...OperationsFlexible hours
- ...EXL is seeking a visionary VP, Head of Responsible AI to architect trust across our enterprise AI initiatives. Reporting jointly to the CIO... ...ethical, legal, and security guardrails in a data-centric operations environment. In a data-centric operations environment, this...Operations
- Head of Inference Full Time, Remote, NYC Preferred (US Based) About Montauk Capital Montauk... ...deep investing acumen with decades of operating experience to give founders the strategic... ...companies of consequence. About Stealth Edge AI Co Co‑founded by Montauk Capital, Stealth...OperationsFull timeRemote workShift work
$10k - $40k
...RevsUp represents a bootstrapped, profitable AI sales tech startup that helps high-... ...and GTM execution. Culture emphasizes reps-driven product usage and roadmap input, with a flexible... ...selling to sales leaders and revenue operations teams Proven track record in high-...OperationsContract workWork at officeImmediate startWork from homeHome officeFlexible hours- ...a Drug Hunter to lead scientific strategy in drug discovery programs. The role involves identifying therapeutic targets, evaluating AI-generated drug candidates, and making crucial go/no-go decisions through the discovery pipeline. Qualified candidates will hold a PhD...
- Viktor is seeking a Head of Search Acquisition in New York to take ownership of all search queries leading to signups. This role involves... ...organic search across platforms like Google and Bing, with an AI focus. The ideal candidate will have 5-10 years of B2B experience...
$160.15k - $228.78k
Spotify is looking for a leader in the Advertising Business Growth Marketing team focused on CRM & Martech. You will strategize and execute marketing technology to boost advertiser acquisition and retention. The ideal candidate has a wealth of experience in CRM marketing...Flexible hours$120k - $150k
A tech-driven company based in New York is seeking a CX Operations Manager to enhance customer support processes. The ideal candidate will manage Zendesk workflows, implement AI tools, and collaborate with leadership. Applicants must have at least 3 years of Zendesk experience...Operations- ...Head of Amazon About the Role We're hiring a Head of Amazon to fully own our... ...and brand store development Inventory & Operations Lead forecasting and inventory... ...dashboards ~ Operationally excellent, data-driven, and execution-focused ~ Self-directed...OperationsSeasonal workWork at office
$170k - $200k
...and build teams to manage ongoing relationship management. Operational Scaling: Monitor performance against early-stage KPIs (access... ...to long-term operations. Future Roadmap: Develop the data-driven criteria for our next phase of expansion, identifying the states...OperationsLocal areaImmediate start- ...Watershed platform. As our Global Head of Sustainability Advisory ,... ...the team’s strategy, drive operational excellence, develop talented team... ...‑obsessed, and mission‑driven team. You may be a great fit for... ...are excited about leveraging AI to drive efficiency and customer...OperationsWork at officeRemote work
- ...Rewards strategy. This includes compensation, benefits, payroll operations, retirement plans, and related programs. The role reports... ...forecast costs, and provide structured analyses to support data‑driven decisions. Partner with HR and Accounting teams to ensure...Operations
$230k - $270k
...currencies, with direct influence on cash flow, revenue accuracy, and operational performance. This leader manages globally distributed and... ..., system enhancements, and data integrity. ~ Highly data-driven leader with experience defining, tracking, and improving KPIs...OperationsContract workShift work$250k - $300k
...leadership opportunity for a Head of Administration to design, implement... ...Overseeing day-to-day operations including workflow management,... ...technology and tools, including AI, to enhance operational... ...similarly fast-paced, client-driven environment ~ Demonstrated success...Operations$150k
...Job Description: Head of Purchasing About LOS TACOS No. 1 LOS TACOS No. 1 is an expanding... ...purchasing previously in a food service operation; has extensive experience with ERPs,... ...team, fostering a collaborative, results-driven, and service-oriented culture...OperationsFull timeContract workWork at officeShift work- ...us as the most socially impactful startup operating in Africa, where we initially started our... ...place. ABOUT THE ROLE As our Head of Revenue, you will lead the full revenue... ...forecasting models, reporting systems, and data-driven playbooks that increase conversion,...OperationsContract workPart timeRemote work
$200k - $250k
...Future is looking for a Global Head of Studio to lead the... ...premium content partner. Studio Operations and Infrastructure: Establish... ...management tools and systems. Promote AI and automation integration... ...opportunities – and we’re looking for driven people who want to be a part...OperationsFreelanceSeasonal workWork at officeWorldwideFlexible hours- ...Architecture @ Clay We’re excited for our Head of GTM Architecture to design... ...so that sales, marketing, and CX are rowing in the same... ...What You'll Do Architect the GTM operating rhythm end-to-end: sit in every... ...!” An informed perspective on AI and real examples of how you've...Operations
$96k - $118k
Church Pension Group is seeking a Manager of Contact Center Operations based in New York City. This role involves overseeing the daily operations... ...high-quality customer experience through coaching and metrics-driven management. Benefits include a competitive salary ranging from...OperationsFlexible hours- ...Overview The Head Manager is responsible for managing the staff and all aspects of store operations within their home store to ensure the achievement of company objectives. Responsibilities... ...with integrity that builds a performance-driven culture Motivate team performance to drive...OperationsFlexible hoursShift work
- ...leader ready to shape the future of VIP operations in one of the fastest‑growing iGaming organizations... ...and sports betting group is seeking Head of VIP to lead its high‑performing VIP... ...make a lasting impact by shaping a data‑driven, customer‑centric VIP program at scale....OperationsRemote work
$190k - $210k
Head of Value Based Care at Duet About Duet: Duet is on a mission to transform primary... ...empowering nurse practitioners (NPs) to own and operate their practices. By providing NPs with... ..., clinical transformation, and data‑driven execution. This is a highly hands‑on leadership...OperationsContract work$200k - $250k
...025 from FirstMark and Craft , we’re scaling quickly and building the future of access-driven shopping. Responsibilities Define and lead Pickle’s long-term logistics and operations strategy across all markets Build and manage nationwide partnerships with courier networks...OperationsWork at officeLocal area- Location Our Global Head of Alliances will be an integral part of our Sales team. This... ...technology company that works with cloud-driven organizations to leverage the cloud to drive... ...human expertise to ensure our customers operate in a well-architected and scalable state...OperationsRemote workWork from homeWorldwideHome officeFlexible hours
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