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Staff AI Marketing Systems Engineer

Full-time

1Password

Role Description

1Password's Solutions Marketing team is responsible for the stories, use cases, competitive narratives, and go-to-market (GTM) assets that sellers rely on every day. Solutions Marketing is building an AI-native service for Sales. Instead of asking sellers to search static playbooks and personalize assets for each of their accounts themselves, the AI service will create signal-driven guidance, personalized messaging, and always-current content for each selling situation.

You’ll build and operate the internal AI services that help sellers find current market intelligence, create tailored sales assets, and respond to deal signals without relying on static playbooks. This role is responsible for designing, building, and running the agent systems that support sellers across account planning, active deals, campaigns, competitive positioning, and sales enablement.

  • Work with large language model providers, coding agents, retrieval systems, and modern agent frameworks.
  • Treat Sales and Marketing teams as users, build against their real workflows, and turn successful solutions into maintained capabilities.
  • Own product and workflow decisions for Solutions Marketing systems while partnering with central IT and Engineering.

Qualifications

  • 6+ years experience designing, building, and operating workflows that use large language model (LLM) APIs, tool calling, retrieval, structured outputs, and agent workflows.
  • Experience designing workflows with clear agent boundaries, context and state management, permission-aware tool use, evaluation, observability, failure handling, and human escalation.
  • Experience building evaluation frameworks to measure agent output quality through prompt evaluations, output scoring, and regression testing against verified examples.
  • Prototype quickly with users, learn from real feedback, and turn what works into documented, reliable production systems.
  • Translate workflow needs and feedback from PMMs, sellers, and campaign managers into clear technical requirements.

Requirements

  • Choose the simplest reliable approach for the problem.
  • Know when to use deterministic code, a workflow, retrieval, a single agent, multiple agents, or human review.
  • Experience with tools such as Claude, Codex, Cursor, Dust, LangChain, or LangGraph is useful but not required.
  • Ability to explain system architecture and technical tradeoffs to engineers.
  • Ability to translate workflow constraints and user feedback into clear decisions with PMMs and sellers.

Benefits

  • Health and wellbeing programs including maternity and parental leave top-up programs.
  • Competitive health benefits.
  • Generous PTO policy.
  • RSU program for most employees.
  • Retirement matching program.
  • Free 1Password account.
  • Paid volunteer days.
  • Peer-to-peer recognition through Bonusly.
  • Remote-first work environment.

Company Description

1Password is building the foundation for a safe, productive digital future. Our mission is to unleash employee productivity without compromising security by ensuring every identity is authentic, every application sign-in is secure, and every device is trusted.

As one of the most loved brands in cybersecurity, we take a human-centric approach in everything from product strategy to user experience.

Vacancy posted 14 days ago
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