Operations Assistant

About Us Vancouver Farmers Market's (VFM) mission is to build healthy communities through placemaking, increased access to healthy food, youth education, and supporting a thriving small business community. About the Position VFM is seeking a reliable and organized Operations Assistant to join our team! This role takes place at the Downtown Vancouver Farmers Market on Saturdays from November through March. The Operations Assistant will be responsible for the set-up, tear-down, and smooth operation of the Vancouver Farmers Market throughout the market season. The Operations Assistant will also provide excellent customer service, maintain market cleanliness, and support shoppers and small businesses throughout the day. This is a physical, public-facing, outdoor role that requires the ability to lift equipment (such as tents, tent weights, barricades, etc.), stand for long periods of time, and work in varying weather conditions. The ideal candidate is charismatic, resourceful, and has a strong commitment to the mission of VFM! Status: Part-time, Hourly, Seasonal, Non-Exempt, 8-10 hours per week Compensation: $18 per hour Schedule: November - March Saturdays, 7:00am – 4:00pm Benefits Sick time accrued per WA State paid sick leave policy Annual $50 clothing reimbursement Reports To: Market Manager Duties and Responsibilities Support on-site market operations by setting up and tearing down equipment, ensuring vendors and community partners are in their designated locations, verifying that appropriate street closures and signage are in place, cleanliness is maintained throughout the market, and that the market opens and closes on time. Demonstrate working knowledge of and enforce VFM rules and regulations to maintain smooth and safe operations, creating a positive experience for vendors and shoppers. Ensure all necessary equipment and supplies are maintained and left in good working order. Help with equipment repairs as needed. Assist with information booth operations during the market day including operating the POS system for merch sales and SNAP/EBT and providing excellent customer service to market shoppers and vendors, answering questions and educating the community about the market and market programs. Use problem-solving, de-escalation, and customer service skills to resolve disputes and maintain a welcoming market atmosphere. Track and record on-site market data by documenting shopper crowd counts, market tokens, and vendor payments. Assist with special events and complete other tasks as assigned Working Conditions and Physical Demands Work takes place outdoors, year-round and in a variety of weather conditions. Ability to perform physical work, including long periods of standing, walking, and repeatedly lifting Must work in sensory-rich environments with large crowds, food messes/spills, varying temperatures, and loud noises. Must be able to work weekends and be flexible to adjust schedule for work related events outside of normal hours on occasion. Additional Desired Skills & Experience Preference will be given to candidates living in Clark County, Washington. Preference will be given to bilingual candidates Position open until filled. The Vancouver Farmers Market is an equal opportunity employer. We welcome all qualified individuals in accordance with the law without regard to their race, color, creed, religion, age, gender, sexual orientation, marital status, military status, political opinion, sex, national origin, familial status, mental and physical disability, gender identity, source of income, disability or any other status protected by federal, state, or local law in all personnel actions including recruitment, evaluation, selection, promotion, compensation, training, and termination. Studies have shown that women, trans, non-binary, and Black, Indigenous, and people of color (BIPOC) are less likely to apply for jobs unless they believe they meet every single one of the qualifications as described in a job description. VFM is committed to building a diverse and inclusive organization and we strongly encourage you to apply, even if you don’t believe you meet every one of the qualifications as described or if you require a reasonable accommodation to apply for or perform job duties. #J-18808-Ljbffr