Lead Customer Success Manager, Premier Accounts & AI
Relativity
Relativity is seeking a Lead Customer Success Manager to own Premier Tier customer outcomes and drive AI adoption within complex, multi-stakeholder relationships. You will lead ROI analyses, executive business reviews, and cross-functional collaboration to deliver measurable value. The role combines strategy, change management, and internal leadership to elevate the customer experience at scale. You will mentor teams, co-design AI-governed workflows, and maintain strong executive relationships #J-18808-Ljbffr Relativity
- ...Director of Technical Account Management, Customer Success, Cybersecurity / DLP ~ Chicago, IL Leading DLP AI Cybersecurity Provider | Remote (US) | Full-Time The Mission You’re the cybersecurity co-pilot every enterprise trusts when their crown-jewel...SuggestedFull timeRemote workWork from homeSleeping nightsFlexible hoursNight shift
$100k - $150k
...Type Remote/Hybrid Job Overview The Lead Customer Success Manager operates at the intersection of... ...leadership. This role owns a portfolio of Premier Tier (PSP) accounts, which are the highest-value, most... ...outcomes, but for the quality of AI adoption, change-management...SuggestedRemote work$99k - $109.5k
...forward. About the RoleOur Customer Success Manager, Scaled & Digital plays a unique... ...book of 40-50 mid-market accounts through proactive, data-driven... ...of artificial intelligence (AI) to efficiently accelerate... ...subsidiaries and affiliates, is a leading global provider of real...SuggestedFull timeLocal areaRemote work$78.7k - $131.4k
...work through technology and AI?Do you thrive in strategic customer-facing roles where you... ...suburbs.The Large Law Customer Success Manager is a strategic,... ...law firm customers. These accounts require a strong understanding... ...primary customer success lead responsible for adoption,...SuggestedFull timeImmediate startWorldwideFlexible hours$123.1k - $186.3k
...SalesforceSalesforce is the #1 AI CRM, where humans with agents drive customer success together. Here,... ...career at the company leading workforce... ....The Customer Success Manager (CSM) is a versatile expert... ...Your Impact Customer Accountability and Value AlignmentServe...SuggestedFull timeWork at officeFlexible hours3 days per week$150.1k - $227k
...SalesforceSalesforce is the #1 AI CRM, where humans with agents drive customer success together. Here,... ...career at the company leading workforce... ....The Customer Success Manager, Senior Manager is a highly... ....Your ImpactStrategic Accountability and Account LeadershipROI...Full timeWork at officeRemote workFlexible hours3 days per week- Fin is hiring a Scaled Customer Success Manager in the Greater Chicago Area. You will drive adoption of Fin and AI-powered features, designing scalable engagement strategies and owning onboarding conversations to ensure Day 1 success. You will collaborate with Sales, Education...
- Salesforce is seeking a Customer Success Manager (CSM) to act as a trusted advisor for Signature customers, ensuring value realization and renewal and expansion opportunities. The role focuses on coordinating deliverables, guiding strategic initiatives, and driving adoption...Work at officeFlexible hours3 days per week
- Salesforce is seeking a Customer Success Manager to ensure high‑value customers with the Signature Success Plan achieve measurable ROI. You will serve as the trusted advisor, guiding strategic adoption of Salesforce Service Cloud features and coordinating with sales, engineering...
- Jorie AI is seeking a Client Success Director to own strategic relationships for healthcare clients after... ...growth, and adoption of Revenue Cycle Management and AI-powered solutions, partnering... ...performance and operations. You will lead executive reviews, identify upsell opportunities...Remote job
- Fin, the AI Customer Agent company, is hiring a High Touch Customer Success Manager to partner with our largest customers and guide their AI Agent transformation. You’ll... ...strategy, monitor usage for risks and expansion, and lead plans with executive sponsors. #J-18808-Ljbffr...
- Harvey, Inc. in Chicago is seeking a Mid-Market Customer Success Manager to guide clients through their Harvey journey and maximize value from our AI-enabled platform. You will own strategic implementation, training, and client relationships with 40+ mid-market clients,...
$123.1k - $227k
...SalesforceSalesforce is the #1 AI CRM, where humans with agents drive customer success together. Here,... ...career at the company leading workforce... ...DescriptionThe Customer Success Manager (CSM) is a versatile expert... .... Your ImpactCustomer Accountability and Value...Full timeWork at officeFlexible hoursShift work3 days per week$150k - $270k
...Associate Director, Technical Customer Success Manager (TCSM) is the senior technical advisor for strategic accounts, combining customer success,... ...thresholds and action plans; lead recurring technical health reviews... ..., identity, data protection, AI, integrations, resilience and...Summer holidayLocal areaFlexible hours- EY is seeking a Business Analyst Manager - Spec Authoring & AI Tooling to lead AI‑enabled delivery across Tax Technology. You will work with Product, Engineering, Architecture, Data, and QA to translate tax needs into clear specifications and data solutions, leveraging...
$157k - $227k
...data models connecting core accounting, payroll, and operational systems... ...between accounting domain leads and central engineering teams... ...driver-based reporting models and AI-assisted workflows to deliver... ...analysis to generating management reports to scaling our automated...$170k - $212k
....Join William Blair, the Premier Global Partnership.We are... ...on Solution Architect to lead the design and implementation of AI-ready cloud platforms and... ...communication, and stakeholder management skillsPreferred... ...colleagues to deliver client success and engage in our communities...Temporary work$165.3k - $235k
Lead Client PartnerReady to turn bold ideas into real... ...to change, we lead it. AI and digital innovation... ...GTM planning, pipeline management, and deal tracking to... ...strategies, including account prioritization, white space... ...strategies, creating customized Points of View (POVs) and...Shift work$90k - $110k
...businesses connect with their customers in a rapidly evolving... ...Focus: Strategic Accounts The Global Success Architects at... ...a Technical Success Manager, you'll be the technical... ...resolution timelines. Lead proactive issue... ...artificial intelligence (AI) tools to support...Full timeWork experience placementWork at officeWorldwideRelocationFlexible hours$151k - $207.9k
Secure Every Identity, from AI to HumanIdentity is the key... ...talk.About the role:The Sr. Customer Success Manager role will play a critical part... ...trajectory of the strategic account sector at Okta. You will... ...to resolve escalations and lead coordinated success motions....Local areaWorldwideFlexible hoursShift work- ...Modernization, and Managed Services. We... ...strategic client accounts, with a strong preference... ...Data & Analytics, AI/Automation,... ...Managed Services. Lead strategic client... ...and ensuring strong customer satisfaction and... ...delivery teams to ensure successful execution while...Full time
- ...early-stage portfolio companies is building an AI-powered tax engine and they are looking to hire a Founding Tax Lead to join the business. Responsibilities Translate... ...part of startup journey Certified Public Accountant. Experienced Enrolled Agents may also be...Full time
- ...a global leader in building custom AI, data, and analytics solutions... .... About the Role The Lead, AI Activation (US) drives... ...understood, prioritized, and successfully deployed. This role... ...enterprise use cases. Stakeholder management — experience influencing...Full time
- ...across a business—until generative AI. Today, AI is the number one... ...most important factors for AI success. Accenture is stepping boldly... ...shift to the New using leading-edge technologies on some of the... ...enterprise clients, combining custom models with cloud and third-party...Full timeWork experience placementLive inWork at officeLocal areaShift work
$100k - $115k
...is a global leader in AI-driven cybersecurity,... ...era of AI. Today, our customers depend on us to stay ahead... ...:The Technical Success Manager (TSM) is a high-impact... ...will work closely with Account Executives, Solutions... ...reducing handover friction.Lead mitigation planning...Full timeWork at officeLocal area3 days per week$203k - $254k
...companies to thrive in an AI-first world by giving... ...a Senior Technical Success Manager (TSM) at New Relic, you... ...care of and grow our customer base in a meaningful way... ...with our larger account teams, at New Relic a... ...opportunities and successes. Lead all aspects of the...Contract workWork at officeRemote workFlexible hours- Hey there! We’re Fever, the world’s leading tech platform for culture and live entertainment... ...infrastructure and content architecture, to AI search optimization, local market... ...taxes. You can also pay for an upgrade to manage your Beckham Law application, along with other...Work at officeLocal areaWork from homeHome officeFlexible hours
$109.6k - $167k
...piloting cutting-edge AI technology that is already... ...Legal AI Solutions Lead to join our Innovation... ...possess strong project management skills, excellent communication... ...and diagnose use case successes and shortcomings,... ...Excellent communication, customer service and organizational...Remote workWeekend workAfternoon shift$116k - $191.5k
...purpose of this role is to lead the design, delivery,... .... The role involves managing application strategies,... ...$191,500Your New Role:AI Strategy & LeadershipLead... ...emerging opportunities.Drive successful transition from... ...resilient future - for our customers, communities,...Full timePart timeWork experience placementWork at officeWork from home$180k - $250k
We are seeking a Senior Sourcing Lead - Cloud & AI Inference to join our Global Procurement team... ...oversight, coaching, and guidance to sourcing managers and buyers on the US team.This role... ...or hyperscaler procurementDemonstrated success leading large-scale cloud negotiations...Work at office
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