IT Support / Help Desk Analyst (Entry-Level) — New York, NY

Gain America's Early Careers program places new and recent graduates into entry-level IT Support / Help Desk Analyst (Entry-Level) roles with leading employers across the New York, NY area. Launch your IT career supporting real users, systems, and networks with room to grow. This is a launchpad: you'll gain real production experience with mentorship and structured onboarding. We welcome new graduates and students, including candidates on OPT, CPT, or STEM-OPT work authorization. Work model: Hybrid / on-site · New York, NY You'll work with: troubleshooting, ticketing, Windows/macOS, networking basics, customer service What you'll do Resolve hardware, software, and access tickets Support Windows/macOS setups and common applications Escalate complex issues and document resolutions Deliver friendly, professional user support What you bring A degree, certification, or coursework in IT Basic networking and OS troubleshooting knowledge Excellent customer-service communication A helpful, patient, problem-solving attitude Gain America is a technology staffing partner that helps early-career talent launch with leading employers. You'll work with a dedicated recruiter who supports you from first conversation through offer. #J-18808-Ljbffr Gain America Inc.