Operations Generalist

Job Details Job Location: Memphis, TN 38118 Salary Range: $50,000.00 - $60,000.00 Salary ESSENTIAL DUTIES AND RESPONSIBILITIES Support Operations and Accounting with various tasks (Accounting, Collections, Accessorials, Chassis Billing) Enter loads accepted into customer system including all necessary data to successfully communicate shipment to rail and drayage parties Assure appointments are made and communicated to necessary parties Monitor shipment status to reconcile service problems and assure customers are notified of any service failures on a timely basis Evaluate service failures in an attempt to determine reoccurring source/ problem of late delivery’s Communicate with Dart Transit Operations concerning load status and service problems Solicit freight for intermodal movement based on profitability and service parameters Handle questions from internal and external customers concerning load status, transit times, pricing, and customer inquiries Dispatch intermodal drayage contractors, negotiate load assignments Report O, S, and D occurrences (Over, Shortage, and Damage) Exhibit control over asset and non-asset-based equipment in intermodal service Maintain inventory and bill records for asset-based equipment Assist in trailer productivity and control with equipment control specialist Assist truck operations group with telephone duties and driver assignments Recognize and record positive performance of independent contractors Audit contractor settlements for accuracy Coordinate activities with Dart, Fleetline, and Dart Advantage Logistics Proactively support the organization’s goals and objectives Qualifications High school diploma The ability to multi-task, work in a fast pace environment, be detail oriented with strong written and oral skills while maintaining effective communication The ability to handle stressful situations in a non-confrontational, problem solving manner is required Duties- High Performance #J-18808-Ljbffr