Customer service rep

CustomerServiceRepresentative

Transdevin Everett, WA ishiringaCustomerServiceRepresentativetoactasaliaisonforourcustomers,providers, and client. We are seeking friendly, customer service-oriented people who are dedicated to safety.

Transdevisproudtooffer:

CBA Position:

PositionSubjecttoCollectiveBargainingAgreement:

Starting pay is $24.29 with progression to $27.60 over 4 years.

Benefits include:

Vacation: up to 14 days per year

Paid Sick Leave: 8 hrs monthly for full-time employees/ 5 hrs monthly for part-time employees; medical, dental & vision after 90 calendar days of employment for full-time employees, life insurance, 401k retirement benefits, and company holidays.

Benefitsmayvarydependingon the locationpolicy.TheaboverepresentsthestandardCorporatePolicy.

KeyResponsibilities:

• Respondtocustomerinquiriesandconcernswithtimelyresponsesandaccurateinformationorredirect to a supervisor.

• Comprehensiveunderstandingofpoliciesandprocedures

• Meetorexceedestablishedperformancerequirements.

• Documenttripauthorizationsanddetails,includingtransportationtype,pickuptimes,appointmenttimes, and addresses.

• Otherdutiesasrequired.

Qualifications:

• HighSchoolDiploma,GED,orequivalent.

• Computerliterate

• Excellentcustomerserviceskills.

• Abilitytooperate a standardtelephonesystem.

• Mustbeabletoworkshiftsorflexibleworkschedulesasneeded.

• SubjecttoaDOTdrugtestingandphysical,ifapplicable.DOTRegulation49CFRPart40doesnot authorize the use of Schedule I drugs, including cannabis, for any reason.

PhysicalRequirements:

Theessentialfunctionsofthispositionrequiretheability to:

• Workoutsideinvaryingtemperature,weather,andhumidityconditions-100%ofthejobisperformed outside, work alone and in remote locations.

• Sitforextendedperiods(upto6-8hoursperday);frequentlywalkforlongdistancesandonpossible sloped ground or slippery and uneven surfaces

• Pushandpullobjectsupto25pounds,occasionallythroughouttheworkday;liftmaterialweighingupto 50 lbs. with or without assistance; occasionally bend, kneel, or crouch to files or equipment stored at ground level

• Withstandheavytrafficareaswhileperformingthedutiesof thejob;tolerateexposuretoconsiderable amounts of dust, vehicle fumes, and noise.

Reasonableaccommodationsmaybemadetoenableindividualswith disabilitiestoperformtheessentialfunctions. Transdev complies with federal and state disability laws and makes reasonable accommodations for applicants and candidateswithdisabilities.Ifreasonableaccommodationisneededtoparticipateinthejobapplicationorinterview process, please contact View email address on click.appcast.io

Drug-freeworkplace:

Transdevmaintainsadrug-freeworkplace.Applicantsmust:

• BeeligibletoworkintheUnitedStateswithoutrequiringsponsorshipnoworinthefuture(ifbasedinthe U.S.).

• Successfullypassapre-employmentdrugscreen.

AboutTransdev:Cities,counties,airports,companies,anduniversitiesacrosstheU.S.contractwithTransdevto operatetheirtransportationsystems,maintaintheirvehicleandfleets,anddeliveronmobilitysolutions.Transdev

U.S.employsateamof32,000across400locationswhilemaintainingmorethan17,000vehicles.

Part of a global company, Transdev is a leader in mobility with operations in 19 countries, proudly operated by 110,000 team members from around the world. As an operator and global integrator of mobility, we are driven by ourpurpose.Transdev -themobilitycompany-empowersthefreedomtomoveevery daythankstosafe,reliable, and innovative solutions that serve the common good. Find out more at watch an overview video at

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification.They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. Thephysicaldemandsdescribedherearerepresentativeofthosethatmustbe metbyanemployee to successfullyperformtheessentialfunctionsofthis job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions upon request.

TransdevisanEqualEmploymentOpportunity(EEO)employerandwelcomesallqualifiedapplicants.Applicantswillreceivefairandimpartialconsideration without regard to race, sex, color, national origin, age, disability, veteran status, genetic data, gender identity, sexual orientation,religion or other legally protected status.

Thephysicaldemandsdescribedherearerepresentativeof thosethat mustbe metbyanemployeetosuccessfullyperformtheessentialfunctionsof this job. Reasonable accommodations may be made to enable individualswith disabilities to perform the essential functions upon request.

California applicants: PleaseClick Herefor CA Employee Privacy Policy

Job Category: Administrative / Clerical / Payroll / HR / Accounting

Job Type: Part Time

Req ID: 8357

Pay Group: QQP

Cost Center: 425

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified.

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions upon request.

Transdev is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants. Applicants will receive fair and impartial consideration without regard to race, sex, color, national origin, age, disability, veteran status, genetic data, gender identity, sexual orientation, religion or other legally protected status, or any other classification protected by federal, state, or local law.

Drug-free workplace

If based in the United States, applicants must be eligible to work in U.S. without restrictions for any employer at any time; be able to pass a drug screen and background check.

California applicants: Please Click Here for CA Employee Privacy Policy.

About Transdev

Cities, counties, airports, companies, and universities across the U.S. contract with Transdev to operate their transportation systems, maintain their vehicle and fleets, and deliver on mobility solutions. Transdev U.S. employs a team of 32,000 across 400 locations while maintaining more than 17,000 vehicles.

Part of a global company, Transdev is a leader in mobility with operations in 19 countries, proudly operated by 110,000 team members from around the world. As an operator and global integrator of mobility, we are driven by our purpose. Transdev - the mobility company - empowers the freedom to move every day thank to safe, reliable, and innovative solutions that serve the common good. Find out more at or watch an overview video.