Sales Operations Manager

About the Role The role of Sales Operations Manager - NA will be focused on the day‑to‑day needs and monitoring of the AMER sales team, as well as contributing to the planning and execution of new initiatives and processes. The role will also be responsible for CRM management, specifically HubSpot, for the AMER sales team, and will work in tandem with the Global Sales Operations team. What you will do Day‑to‑day asks and needs of the American sales team specific to sales operations Management of AE dashboards, including daily monitoring and analysis needs Consistent contributions to process improvement/builds and the needs of new initiatives, including documentation, data entry, AI usage, and process building needs Manage CRM functionality, including workflow builds, automation needs, AI implementation, sequencing, and pipeline management Work with a global team to move the sales organization towards globalization What we are looking for A technically fluent Sales Operations Manager who can iterate and brainstorm ideas with peers, and also roll up their sleeves to perform manual builds as needed. Extensive HubSpot management experience (5‑7 years) (required) HubSpot admin certification (preferred) Experience working on a fast‑paced team where process changes can come quickly; able to work on their feet, iterate on the fly, and prioritize accordingly. Able to work well across a global team, accommodating early and late meetings worldwide. Able to communicate asks from the sales team to leadership fluently, and translate leadership communications to the sales team in a straightforward, easy‑to‑understand way. What you can expect High trust, real impact: you’ll have the autonomy and expectation to lead with ownership, tackle problems end‑to‑end, and make decisions that move the business forward in meaningful ways. Curiosity with discipline: we value asking sharp questions, challenging assumptions, and exploring smarter ways to work. We don’t just get things done, but get them done right for our customers. One team, all in: collaboration beats ego, wins are shared, and we rally together when the work gets tough. Space to grow: you’ll be supported and stretched, taking on challenges that build capability, sharpen judgment, and accelerate your growth as a leader and problem‑solver. Progress with purpose: we move fast, stay focused on what truly matters, and prioritize long‑term impact over quick fixes. #J-18808-Ljbffr Rezdy