Billing Specialist I

Impact Property Solutions Billing Specialist

Since opening our doors in 1988, Impact Property Solutions has served thousands of multifamily properties for over 30 years. Today, management companies and property managers trust our outstanding customer service and quick installation every time they need new flooring installed. Impact Property Solutions has built our business around superior customer service, quality workmanship, and same-day or next-day response time. This means we provide the right flooring, at the right time.

Come be a part of our amazing team of professionals, and build a career in a fast paced, rewarding industry!

Impact Property Solutions is in search of a reliable and experienced Billing Specialist. This position must be accurate and reliable in handling accounts and documents. This position will proactively monitor our billing inbox and assist with all functions of the billing process. The goal will be to contribute to the accurate preparation of bills receivable and safeguard the company's income.

Duties and Responsibilities

Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions.

• Collect all information needed to calculate bills receivable (order amounts, discount rates etc.)
• Check the data input in the accounting system to ensure accuracy of final bill.
• Issue invoices and bills and send them to customers through various channels (mail, e-mail etc.)
• Send out final invoices to customers by every available avenue (i.e. email, regular mail, electronic portal)
• Update accounting records with new payments, balances, customer information etc.
• Answer questions and handle complaints from customers regarding bills.
• Collaborate with the Collections Manager to reconcile accounts receivable on a periodic basis.
• Copy, file, and retrieve materials for accounts receivable as needed.
• Assist in the processing of sub-contractor payroll.

Competencies

• Excellent communication skills (written & verbal)
• Must be detail-oriented and pay close attention to accuracy.
• Proficiency with MS Office products, including MS Outlook, Excel and Word.
• Ability to prioritize work and manage time effectively.
• Proactive problem-solving ability.
• Excellent verbal and written communication skills.
• Excellent concentration.

Requirements

High School Diploma or GED Equivalent

Minimum 1 year of administrative or general office experience.

Minimum 1 year of entering billing information experience

Flooring Industry knowledge is a plus.

RFMS Systems Experience is a plus.