68019394 - PROGRAM ADMINISTRATOR - SES

Requisition No: 881488

Agency: Agency for Health Care Administration

Working Title: 68019394 - PROGRAM ADMINISTRATOR - SES

Pay Plan: SES

Position Number: 68019394

Salary: $1,945.56 - $3,332.39 Biweekly

Posting Closing Date: 08/21/2026

Total Compensation Estimator Tool

Agency Overview:

The Agency for Health Care Administration (AHCA) is Florida's chief health policy and planning entity.

The Agency is responsible for administering the Florida Medicaid program, the licensure and regulation of nearly 50,000 health care facilities, and empowering consumers through health care transparency initiatives.

Under the direction of the Agency Secretary, AHCA is focused on advancing Governor DeSantis’ vision for Florida’s health care system to be the most cost-effective, transparent, and high-quality health care system in the nation.

The Medicaid program provides low-income families and individuals with access to health care.

If you have a desire to use your talent and skills at an organization that provides critical services to millions of individuals and families across the state, AHCA invites you to apply to become an essential member of our team.

As one of Florida’s leading state agencies, AHCA’s diverse workforce community of more than 1,400 employees is proud of its efforts to serve the people of Florida.

Agency Objectives:

HIGH QUALITY

Emphasizing quality in all that we do to improve health outcomes, always putting the individual first.

TRANSPARENT

Supporting initiatives that promote transparency and empower consumers in making well informed healthcare decisions.

COST-EFFECTIVE

Leveraging Florida’s buying power in delivering high quality care at the lowest cost to taxpayers.

Position Overview:

This is an exciting opportunity to help shape the quality of health care in Florida.

We are seeking to hire a Program Administrator - SES who desires to work to enhance the delivery of health care services through the Florida Medicaid Program.

This position requires a candidate who is creative, flexible, innovative, and who will thrive in a fast-paced, team based work environment.

This position is located in the Bureau of Medicaid Policy.

Medicaid Policy is responsible for the development, coordination, and implementation of Florida Medicaid program policies, including: all Medicaid federal authorities (e.g. the Florida State Plan, 1115 waivers and home and community based waivers), administrative rules, coverage policies, managed care plan contracts, bill analyses, drug utilization review boards, preferred drug lists, supplemental rebate contracts, and KidCare/Title 21.

This position is responsible for developing and maintaining Florida Medicaid policies to ensure programs operate in accordance with the goals and objectives of the Agency, state and federal laws, rules, regulations, and guidelines.

The incumbent will assist in the development of policy language for: Specialized Health Services, contract interpretations, policy transmittals, provider alerts, Medicaid contracts and amendments, and Medicaid managed care report guides.

The incumbent will track and monitor the routing and approval of all policy documents to ensure timely completion and adherence to Agency established deadlines.

This is a highly responsible position within the Bureau for Medicaid Policy that is responsible for planning, directing, coordinating and implementing policy related activities for the Specialized Health Services unit.

Main job responsibilities and examples of work performed include, but are not limited to:

1. Conducting research on assigned topics utilizing state library resources, archives, and collections, and other reliable sources of information (e.g., federal and state laws) to collect, record, analyze, and evaluate facts.

2. Collecting, analyzing, condensing, and synthesizing information to present in the form of research reports and summaries (i.e., white papers, briefings, decision points, etc.), and making informed recommendations to leadership regarding assigned policy areas.

3. Researching, interpreting, and applying state and federal laws that govern the Medicaid program.

4. Preparing bill analysis and legislative reports.

5. Representing the Agency in local, state, and national workgroups/meetings.

6. Maintaining up-to-date knowledge concerning the Medicaid program, including federal regulations, state statutes, administrative rules, health care and relevant industry trends, Medicare policies, national Medicaid-related research and demonstration projects, Medicaid medical assistance program innovations for general and special populations, alternative financing and service delivery systems models, and Medicaid State Plans.

7. Developing and maintaining program policies and procedures under the Florida Medicaid program to ensure that programs operate in accordance with the goals and objectives of the Agency, federal and state laws, rules, regulations, and guidelines. Examples of Medicaid policies can be found on the Agency’s administrative rule webpage at

8. Providing technical assistance to ensure consistency in service/program operation and conformity with goals and objectives of the Agency, federal and state laws, rules, regulations, and guidelines.

9. Leading public meetings to engage the public in the policy making process and garner stakeholder feedback on proposed policy decisions.

10. Working on special projects as assigned.

An ideal candidate will:

1. Write clear policy language consistent with Agency goals

2. Take ownership of drafting improvements to assigned Agency coverage policies, state plan amendments, and fee schedules.

3. Read, digest, and build upon federal and state laws, rules, regulations, guidance, and contracts

4. Understand Agency goals and design and drive policy changes to achieve them

5. Read, synthesize, and provide substantive written feedback on policy proposals

6. Write, route, and send appropriate, clear, and concise responses to public inquiries

7. Prioritize, organize, and self-motivate effectively

8. Work well in a team and independently

9. Provide clear and effective oral presentations to Agency employees with differing areas of expertise

This position may require travel.

Salary is negotiable and will be commensurate with experience.

NOTE: The selection process may include a writing sample.

All applicants must ensure that all employment and detailed information about work experience is listed on your applicant profile and/or resumé (including dates of service, reason for leaving, military service, self-employment, job-related volunteer work, internships, etc.) and that gaps in employment are explained. Applicants who do not provide all information necessary to meet the minimum requirements will not be considered for this position.

A good attendance record is essential for any individual in this position as the work involved occurs daily and is time sensitive. The individual in this position is expected to report to work daily and on time.

This position is not a remote or telework position.

Benefits of Working for the State of Florida:

Working for the State of Florida is more than a paycheck. We offer an excellent array of benefits, including:

• Health insurance (i.e., individual and family coverage) to eligible employees

• Life insurance; $25,000 policy is free plus option to purchase additional life insurance

• Dental, vision and supplemental insurance

• State of Florida retirement options, including employer contributions

• Ability to earn up to 176 hours of paid annual leave as a new employee with the State of Florida

• Ability to earn up to 104 hours of sick leave annually

• Nine paid holidays and 1 personal holiday each year

• Opportunities for career advancement

• Tuition waivers (accepted by major Florida Colleges/universities)

• Student loan forgiveness opportunities (eligibility required)

• Training opportunities

• Flexible Spending Accounts

• Shared Savings Program for select medical services

• Lower copays for prescription drugs

• Health and Wellness discounts

For a more complete list of benefits, please visit

For more information about the Bureau of Medicaid Policy, please visit our website at

Join us at the Agency for Health Care Administration in fulfilling our mission to provide “Better Health Care for all Floridians.”

KNOWLEDGE, SKILLS, AND ABILITIES

- Knowledge of the methods of data collection and analysis.

- Knowledge of basic management principles and practices.

-Ability to collect, evaluate and analyze data to develop alternative recommendations, solve problems, document work flow and other activities relating to the improvement of management practices.

- Ability to organize data into logical format for presentation in reports, documents and other written materials.

- Ability to conduct fact-finding research.

- Ability to utilize problem-solving techniques.

- Ability to work independently.

- Ability to plan, organize and coordinate work assignments.

- Ability to communicate effectively.

- Ability to establish and maintain effective working relationships with others.

-Ability to represent the agency in local, state, and national meetings, conferences, workshops, and seminars related to the Medicaid program and the rulemaking process. In addition, as assigned, deliver speeches and present programs to provider groups, provider associations and other local, state and national associations and organizations; represent the Medicaid office on health care committees and task forces; work with the executive and legislative branches of government with regard to the Medicaid program.

-Ability to plan, develop, and coordinate trainings/meetings for agency staff and other stakeholder groups, including: conducting an assessment of training needs, implementation of training/meeting plans, and the development of training/meeting packages and materials

- Ability to travel with or without accommodations.

MINIMUM QUALIFICATIONS REQUIREMENTS

- Two years of experience developing health care related policies.

- Two years of experience implementing and managing complex projects.

- Two years of supervisory experience.

- Two years of experience serving as a lead or assistant on a major research project.

- A bachelor's degree or a master's degree from an accredited college or university and three years of professional experience in systems analysis, management analysis, program planning, program research, program evaluation, engineering or administrative work is preferred.

NOTE: The elements of the selection process will include an interview and may include a writing sample.

LICENSURE, CERTIFICATION, OR REGISTRATION REQUIREMENTS

N/A

CONTACT: HALEY FOWLER View phone number on aiapply.co

BACKGROUND SCREENING

It is the policy of the Florida Agency for Health Care Administration that any applicant being considered for employment must successfully complete a State and National criminal history check as a condition of employment before beginning employment, and, if applicable, also be screened in accordance with the requirements of Chapter 435, F.S., and Chapter 408, F.S. No applicant may begin employment until the background screening results are received, reviewed for any disqualifying offenses, and approved by the Agency. Background screening shall include, but not be limited to, fingerprinting for State and Federal criminal records checks through the Florida Department of Law Enforcement (FDLE) and Federal Bureau of Investigation (FBI) and may include local criminal history checks through local law enforcement agencies.

Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center View phone number on aiapply.co). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.

The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.