Sr. HR Operations Administrator

Sr. HR Operations Administrator

The Sr. HR Operations Administrator enables business performance through operational excellence, data-driven insights, and the practical application of HR theory. This role transforms HR operations into a strategic capability that fuels growth, agility, and engagement. Beyond process management, this position plays a key role in compensation, benefits, HR systems, and compliance, ensuring programs are competitive, consistent, and aligned with the company's overall business strategy.

Key Responsibilities Include And Are Not Limited To:

HR Systems & Data Strategy

• Own and optimize the HRIS platform (ADP Workforce Now) to deliver accurate data, efficient processes, and actionable insights.
• Develop and provide data that tells the story behind workforce trends and translates insights into business strategy and performance outcomes.
• Partner with IT and cross-functional leaders to enhance system functionality and align technology with business goals.
• Ensure data integrity, confidentiality, and audit readiness across all HR systems and processes.
• Apply HR theory and analytics to shape data-informed decision-making that drives productivity, retention, and engagement.

Operational Excellence & Business Enablement

• Lead continuous improvement initiatives to simplify, scale, and future-proof HR processes.
• Partner with the recruiter and HRBPs to ensure seamless integration of talent acquisition, onboarding, and development.
• Manage onboarding and offboarding to deliver a consistent, compliant, and positive employee experience.
• Build and maintain HR dashboards and metrics that turn data into insight, and insight into action.
• Partner with Payroll and HR team on workforce planning, headcount, and compensation modeling to ensure alignment with organizational strategy.
• Manage compliance reporting, annual audits, and policy documentation.
• Support strategic projects that strengthen the company's employee value proposition and HR's role as a driver of business success
• Maintain and update the employee handbook and HR policy library.
• Collaborate with HRBPs on engagement and recognition programs that promote culture and retention.

Compensation & Benefits Administration

• Support the annual compensation cycle including merit increases, bonus processing, and pay equity reviews. Ensure alignment with pay structures, internal equity, and market competitiveness.
• Manage benefits programs (health, wellness, retirement, and leaves) with a focus on administration, reporting, and compliance.
• Partner with Finance, Payroll, and external vendors to ensure accuracy, cost effectiveness, and regulatory compliance.
• Provide employee education and communications on compensation and benefits programs to drive understanding and engagement.

Qualifications

• 8+ years of progressive HR experience in a growth-oriented or dynamic environment.
• Proven experience in HRIS administration (ADP, Pay Factors, or similar).
• Strong understanding of employment law, data privacy, and audit practices.
• Knowledge of compensation and benefits administration, including compliance and analytics.
• Skilled in people analytics, process optimization, and operational design.
• Proven experience in project management and problem-solving skills
• Analytical mindset with proficiency in Excel, reporting tools, or HR dashboards.
• High attention to detail, strong follow-through, and commitment to data integrity.
• Excellent communication and partnership skills across all levels of the organization.
• Strong business acumen; understands how people strategies impact financial and operational performance.
• Strong ability to connect HR theory and best practice to real business needs and measurable outcomes.

Pay and Benefits:

US$115,000.00 - US$125,000.00 Annually. Final compensation offered will be determined based on a number of job-related factors, including the candidate's skills, experience, and qualifications. Employees in this role are eligible to participate in the company's benefits program, which includes medical, dental, and vision insurance, 401(k) with company matching, accrued vacation, floating holidays, and designated company holidays.

Life at Bradshaw Home:

At Bradshaw Home, we're proud of our culture of collaboration, growth, and innovation. Recognized as a Great Place to Work®, we believe in supporting our people just as much as we support our customers.

Bradshaw Home is an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment based on race, color, religion, sex, national origin, age, disability, genetics, sexual orientation, gender identity, veteran status, or any other characteristic protected by applicable law.