Employee Relations Specialist

Employee Relations Service Specialist

Location: San Diego, CA

Salary Pay Range and Other Compensation: $70,304 - $90,000 annually. Compensation is based on several factors including but not limited to the applicant's skills, work experience, knowledge, abilities, and education.

Employment Type: Full-Time | Direct Hire

FLSA Status: Exempt

Schedule: Mission Valley - Hybrid. First 3 months onsite Monday through Thursday, then transitions to 3 days onsite and 2 days remote, with Monday, Tuesday, and Thursday in office.

About the Role

We are seeking an Employee Relations Service Specialist to support clients by resolving HR-related matters in a timely and professional manner while maintaining a high standard of service and minimizing risk. This role partners closely with HR Business Partners and stakeholders to provide strategic HR guidance across the full employee lifecycle, from onboarding through offboarding.

This position requires a strong executive presence, excellent organizational skills, and the ability to balance a business-focused mindset with a client-centric approach.

Essential Duties and Responsibilities

• Build consultative partnerships and deliver high-touch HR service to clients
• Partner with HR Business Partners to resolve employee relations and service-related matters
• Support high-volume onboarding efforts, including background check escalations and client-specific requests
• Administer leave of absence programs independently
• Draft offer letters and assist with termination correspondence
• Manage motor vehicle-related escalations throughout the employment lifecycle
• Resolve I9 reauthorizations and partner on immigration-related escalations
• Coordinate account terminations with clients and internal teams
• Provide cross-functional HR support to service teams
• Complete compliance and operational projects to support HR service improvements

Qualifications

• Bachelor's degree required
• 2-3 years of progressive HR experience, including 1-2 years in employee relations
• Experience supporting multi-state employees or working in a client-facing HR environment preferred
• PHR or SHRM-CP certification strongly preferred
• Strong experience resolving employee relations matters with sound judgment
• Excellent communication skills with strong executive presence and emotional intelligence
• Strong time management and ability to manage multiple priorities in a fast-paced environment
• Customer service-oriented with a solutions-focused mindset

Benefits

• Medical, dental, and vision coverage for employees and dependents
• 401(k) with company match after 3 months
• Wellness and learning development programs
• Life insurance and long-term disability coverage
• Charitable contribution matching and volunteer time off
• Employee assistance program
• Paid vacation, sick time, and 12 paid holidays
• Additional onsite perks including catered meals, fitness center, and team events

Disclaimer: The compensation and benefits information in this posting represent a good faith and reasonable estimate of what it might pay for this position. This information may be modified at any time, subject to applicable law.

Equal Opportunity Employer: Eastridge Workforce Solutions is an Equal Opportunity Employer. We provide an inclusive work environment that celebrates diversity, and all qualified candidates receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, gender expression, religion, national origin, age (40 and over), disability, military status, genetic information or any other basis protected by applicable federal, state, or local laws. Eastridge Workforce Solutions also prohibits harassment or retaliation of applicants or employees based on any of these protected categories. It is our policy to comply with all applicable federal, state and local laws respecting consideration of unemployment status in making hiring decisions.

Massachusetts Candidates: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

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