Case Manager III

Case Manager III Level: Experienced Job Location: United States (Washington, DC 20032) Position Type: Full Time Education Level: Graduate Degree Salary Range: $53,361.00 - $66,701.25 Salary Travel Percentage: Negligible Job Shift: Day Job Category: Nonprofit - Social Services Classification: Exempt Reports To: Program Coordinator or Director of Behavioral Health (U.S.VETS) Benefits include Paid Vacation, Sick Time, Paid Holidays, Medical, Dental, Vision and Company matching 401K. Responsibilities Assesses veterans referred to the program to identify problems, needs, or barriers in areas such as Housing, Employment, Education/Training, Financial, Sobriety Support/Addiction Treatment, Legal, Family/Social, and Medical/Psychiatric. Coordinates care with VA personnel and other community partners on behalf of clients for eligibility documentation, mental and physical health services. Facilitates client intake process and compiles client files ensuring all program eligibility documentation is complete. Collaborates with clients to complete Individual Action Plans (IAP). Provides guidance to Case Manager I & II staff on client IAPs, client intervention strategies, progress notes, discharge planning, etc. during weekly program meeting and as needed. Conducts crisis intervention and supports Case Manager I & II staff with client issues. Maintains confidential client files in a professional and timely manner, ensuring all forms are the most recently revised versions and are in compliance with organization standards. Meets with clients as specified by program requirements and documents progress notes in Data/Assessment/Plan (DAP) format. Reviews and documents updates for IAPs on a monthly basis. Completes timely discharge summaries. Conducts home visits to provide case management services and ensure health and welfare of clients. Assists in quality management activities, data collection, and preparing reports. Facilitates client life skills classes. Provides specialized case management services and life skills groups/classes to veteran subpopulations as applicable (such as female veterans, disabled veterans, Iraq/Afghanistan veterans, etc.). Conducts random drug and alcohol screenings of clients. Maintains confidentiality in compliance with HIPAA standards. Assists Program Coordinator and Director of Behavioral Health with auditing of client documentation such as client eligibility documentation, case notes, IAPs and IAP reviews, discharge forms. Assists Program Coordinator and Director of Behavioral Health with program reporting. Supervises student interns, including task assignment, reviewing process recordings, supervision sessions, evaluations, and adhering to university standards. Assists with training new staff and providing training to team members. Assists with urgent client issues outside of business hours as needed. Completes accurate and timely data entry into the HMIS system and other required internal and external databases. Documents client referrals for services. Attends scheduled team meetings and trainings. Maintains and submits time sheets, mileage logs, client expenses, and other required documentation accurately and in a timely fashion. Performs other duties as required; staff with a valid driver’s license may be requested to complete a driver training course and drive company vehicles for client transportation. Program‑Specific Duties Transitional Housing Clients Focuses on providing case management services that result in clients transitioning to permanent housing. Ensures clients are accounted for daily through contact, bed check, and/or daily sign‑in logs. Monitors program rent/participant fee compliance to assist clients in prioritizing housing. Locates housing units in the community that meet clients’ needs for scattered‑site transitional housing such as the Transition In Place (TIP) Program. Permanent Housing Clients Focuses on providing case management services that result in clients obtaining and maintaining permanent housing. Locates housing units in the community that meet clients’ needs for scattered‑site permanent housing. Ensures children and youth are enrolled in school and connected to appropriate services for programs serving families with dependent children. Workforce Clients Assists with Workforce Program Assessment and Enrollment processes. Works with clients to develop an Individual Employment Development Plan; assesses, alleviates, and reduces barriers to employment. Provides assistance in developing cover letters, resumes and obtaining other supportive services. Facilitates groups or classes (Job Placement, Job Retention, Employment Barriers, Computer Skills, Motivation, Money Management, etc.). Makes presentations of clients’ employment backgrounds to prospective employers. Maintains knowledge of community employment agencies and procedures, including any modifications. SSVF Clients May report directly to the SSVF Team Leader if applicable. Conducts rapid rehousing and homeless prevention services for veterans and their families. Works with clients to develop a Housing Stability Plan. Provides case management services to family members in the veteran household. Conducts home visits to provide case management services. Ensures dependent children are enrolled in school and connected to appropriate community services. Manages compliance with VA regulations and organization protocols for requesting and distributing Temporary Financial Assistance on behalf of veteran households. Assists in rapidly placing homeless veteran families into housing. Conducts Rent Reasonableness Testing and ensures Habitability Standards are met for rental units. Co‑ordinates with VA Grant & Per Diem Transitional Housing Programs for immediate placement of clients and case‑manages them while on the Rapid Rehousing Track. Aftercare Case Management Programs Make home visits to monitor housing stability. Provide or coordinate educational activities related to meal planning, tenant responsibilities, public transportation, community resources, financial management, and development of natural supports. Makes referrals to needed services such as mental health, substance use disorder, medical, and employment services. Participates in case conferencing with other service providers working with the veteran. Must have reliable transportation. Incarcerated or Recently Released Veterans Assists with Program Assessment and Enrollment processes for clients in jail/prison or recently released. Works with clients to develop an Individual Housing & Employment Plan and, if enrolled in workforce services, a detailed Individual Employment Development Plan. Provides individualized assistance in developing cover letters, resumes and obtaining other supportive services. Facilitates groups or classes (Job Placement, Job Retention, Employment Barriers, Computer Skills, Motivation, Money Management, Substance Abuse Education, etc.). Makes presentations of clients’ employment backgrounds to prospective employers. Maintains knowledge of community employment agencies and procedures. When clients are incarcerated, meets and conducts classes in the jail/prison. Has ability to pass background clearance into jails/prisons. Preferred experience with clients transitioning from jail/prison. Counseling Services (where applicable) Facilitates group and/or individual counseling. Must obtain, possess, and/or maintain an active registration with the State Board of Behavioral Sciences or equivalent (ACSW/LCSW/AMFT/LMFT), certification in Substance Abuse Counseling (through CCAPP, CAADE, etc.), or be willing and able to become registered within the first 45 days of employment. Qualifications Master’s Degree in Social Work, Psychology, Counseling, or other related social service field required. Two years of experience in social services or related field preferred. Certification in Substance Abuse Counseling preferred; required for Case Managers providing counseling services per state licensing requirements and must be maintained. Case Managers assigned to programs serving incarcerated veterans must be able to pass background checks for clearance into jails/prisons and maintain clearance. Case Managers assigned to provide nursing or health‑related services are required to have necessary nursing credentials as a Licensed Practical Nurse (LPN) and Registered Nurse (RN). Experience working with homeless and/or veterans preferred. Experience facilitating support groups preferred. Strong oral and written communication skills. Professional manner and appearance. Ability to work independently and within a team. Ability to take direction. Ability to work effectively with diverse groups of clients, staff, and community members. Computer proficient in Microsoft Office and Internet. Valid driver’s license preferred; if driving company vehicles, must meet company insurance requirements and complete a driver training course. United States Veterans Initiative is a non‑profit organization whose mission is the successful transition of military veterans and their families through the provision of housing, counseling, career development, and comprehensive support. #J-18808-Ljbffr U.S.Vets