Disaster Recovery Analyst

Role : Disaster Recovery analyst
Location: 100% remote
Duration: 6 Months

The Opportunity
Join Client as a Disaster Recovery (DR) Analyst and be a key player in safeguarding our
world-class brand and reputation! Reporting to the Director of Enterprise Resilience,
this role partners closely with product, service, and platform teams to strengthen and
mature Client's DR positioning, ensuring plans are complete, technically sound, and
aligned to enterprise standards. You will serve as the subject matter expert for disaster
recovery within the realm of Client's Enterprise Resilience efforts, reviewing DR Plan
submissions and ensuring practical restoration strategies are employed to keep critical
technologies and services available during disruptions.
You'll help formalize, evolve, and scale our DR methodology across all technologies
classified as critical, integrate it with the One-Client Enterprise Resilience (1-AER)
framework, and ensure consistent alignment with Client's ISO 22301-certified business
Continuity & Disaster Recovery program.

What you'll Do
• Own DR methodology: Define, maintain, and continuously improve Client's DR
methodology (standards, controls, acceptance criteria, and playbooks), aligned
with 1-AER governance and our ISO 22301 BCMS.
• Program content & enablement: Curate guidance and templates for Disaster
Recovery Plans; develop training that raises DR literacy and practice maturity
across engineering and operations.
• Plan review & assurance: Systematically review DR plans for accuracy,
completeness, viability, and conformity to methodology; validate that RTO/RPO
targets from BIA/TIA are supported by architecture and procedures.
• Technical SME & advisor: Advise product/service teams on resilient patterns
given their structure and how DR integrates with Business Continuity and
Enterprise Resilience.• Exercises & validation: Review DR exercise submissions for accuracy and
completeness. Ensure plans are updated accordingly.
• Standards alignment: Ensure DR artifacts and controls align to Client's
methodology and evolving regulatory resilience expectations (e.g., DORA), and
feed audit/readiness activities.
• Tooling: Utilize Business Continuity Management (BCM) module within
ServiceNow to improve readiness and transparency for DR efforts.
• Perform other activities as required to support enterprise resilience at Client.

What you need to succeed
• Demonstrable experience in enterprise resilience, including disaster recovery
planning spanning 5-10 years.
• Strong grasp of ISO 22301 and NIST guidance for contingency planning.
• Ability to read/assess technical designs and runbooks; familiarity with distributed
systems, data replication, backups, network design, identity/access, and
observability.
• Excellent analytical, verbal, written, and presentation skills
• Comfortable collaborating with engineers and leaders; can drive cross-functional
alignment
• Good understanding of Financial, Audit, and Information Technology concepts.
• Outstanding proficiency in Microsoft Office applications (Word, Excel,
PowerPoint, Access, SharePoint).
• Strong administrative skills, including the ability to develop project plans and
achieve target dates.
• Productive great teammate with the ability to work independently with minimal
supervision.
• Preferred qualifications include an undergraduate degree or equivalent
experience, professional designation (CBCP, MBCI), and experience in preparing
for significant multi-site disruptive incidents.
At Client, we believe in creating a company culture where all employees are
empowered to make an impact. Learn more about Client life, including our values and
culture, focus on people, purpose and community, Client For All, comprehensive
benefits programs, the stories we tell, the customers we serve, and how you can help us
change the world through personalized digital experience.
Client is proud to be an Equal Employment Opportunity employer. We do not
discriminate based on gender, race or color, ethnicity or national origin, age, disability,religion, sexual orientation, gender identity or expression, veteran status, or any other
applicable characteristics protected by law. Learn more.
Client aims to make Client.com accessible to any and all users. If you have a disability
or special need that requires accommodation to navigate our website or complete the
application process,