Operations BA

Payments Analyst

Client is looking for a Payments Analyst to join their Transitions team. This client provides Payment solutions (ACH, FedWire, SWIFT, etc.) to other companies. Once implementation of these Payment solutions has been completed, this team works on the backend to help train and troubleshoot with the client around the new software and Payment life cycle.

Candidates must have experience with the following:

• Mixed background of Functional and Technical
• Background can be a mix of BA, Testing, Troubleshooting, etc. as long as you have experience working with clients / end-user after the have been set up with new Payment solutions
• Experience and complete understanding of ACH, SWIFT, or FedWire
• Training experience to help with new client interactions
• Experience working with outside vendors or end clients
• Previous experience working in a Wireroom would be highly preferred

Candidates must be strong working with Wires (ACH, SWIFT, or Fedwire). Must know the full life-cycle of a Wire transfer and have previous experience with investigation of Wire transfers when they go wrong. Must have excellent communication as they will be directly working with various end clients and representing the FIS team.

Location: Remote Length: 12+ month Assignment