Supervisor - Mesa, AZ

Since 1971, A New Leaf has been dedicated to its mission of "Helping Families...Changing Lives," making a positive impact on the lives of over 24,000 people annually in the Phoenix Metropolitan area. A New Leaf is committed to empowering individuals and enriching communities through transformative services. Guided by our core values-Compassion, Passion for Results, Collaboration, Accountability, Integrity, and Conscientiousness-we strive to create meaningful, lasting impacts in the communities we serve.

Supervisor

A New Leaf is committed to empowering individuals and enriching communities through transformative services. Our core values-Compassion, Passion for Results, Collaboration, Accountability, Integrity, and Conscientiousness-guide us in creating meaningful, lasting impacts in the communities we serve.


Job Summary:

The Nurturing Parenting Supervisor provides leadership and oversight for the Nurturing Parenting Program, supervising staff, and ensuring high-quality, evidence-based services for families involved with the Department of Child Safety. This role supports program compliance, staff development, and service delivery that strengthens family protective factors, promotes child safety, and upholds trauma-informed, culturally responsive practices.


Responsibilities:

• Provide direct supervision, guidance, and support to Nurturing Parent Practitioners (NPPs) and Supervised Visitation Specialists (SVS) to ensure quality service delivery and adherence to program standards and NPP philosophy tenets and NPP values
• Provide coaching, skill development, and constructive feedback to staff using real case scenarios
• Conduct weekly individual and/or group supervision meetings that promote critical thinking and program fidelity
• Oversee the delivery of evidence-based parent skill-building services individualized to family needs, culture, and readiness for change
• Ensure services strengthen family protective factors, enhance caregiver capacities, and support child safety in the home
• Work cooperatively with the Department of Child Safety (DCS) to develop assessments, service plans, required reports, and attend meetings
• Oversee the establishment, accuracy, and maintenance of confidential client case records
• Ensure timely and accurate documentation of all case activity including communication, visitation, skill sessions, missed appointments, and interactions with DCS, placements, and related parties
• Audit, monitor, and report on contract compliance and program performance
• Document and submit required reports including progress notes, statistics, daily activity logs, incident reports, and special concerns
• Monitor and complete monthly billing invoices for Nurturing Parenting and Supervised Visitation services
• Develop caring, supportive, strength-based, culturally competent, and trauma-informed relationships with clients, staff, and community partners
• Maintain professional working relationships that positively represent the organization
• Attend meetings, trainings, and special projects as requested by management
• Assist with maintaining the appearance, cleanliness, and organization of program facilities and equipment

Qualifications:

Education:

• Bachelor's degree in human services field (e.g., social work, psychology, childhood education), required.

Experience:

• Minimum of one (1) year of experience in the human services field required
• Experience working with families involved in child welfare, family preservation, visitation, or parenting support services
• Experience working with multi-problem families and complex family systems
• Experience supervising staff, providing leadership, or serving in a lead role preferred
• Background supporting families with issues related to child abuse and neglect, child development, substance abuse, trauma, or family conflict
• Demonstrated ability to connect families with community resources and support services

Working Conditions/Physical Requirements:

• Work is performed in a combination of office settings, client homes, and community environments
• Services may be provided any day of the week, including evenings, weekends, and holidays, based on family availability and program needs
• Frequent travel within the community to provide services and attend meetings
• Use of personal vehicle for program-related travel
• Ability to sit, stand, walk, bend, and drive for extended periods throughout the workday
• Ability to lift and carry up to 25 lbs. of materials or supplies
• Exposure to emotionally sensitive and potentially high-stress family situations
• Ability to manage multiple tasks and competing demands in a fast-paced environment
• Must maintain confidentiality and professionalism in all interactions
• Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions in accordance with applicable law

Compliance Requirements:

• Must Be At Least 21 Years of Age
• Class One Fingerprint Clearance Card
• Central Registry Background Check
• Drug Screening
• TB Test
• CPR/First Aid Certification
• Valid Unrestricted Driver's License
• Current Auto Liability Insurance
• 39 Month Motor Vehicle Record
• Adhere to all organizational policies, including the Code of Conduct, professional standards, and relevant regulations.

Mandated Reporter Requirements:

• As a mandated reporter under Arizona statute A.R.S. § 13-3620, you are required to immediately report any suspected abuse or neglect of a minor to your Supervisor, Manager, Director, Clinical Director, or Chief Officer, who will assist in making the appropriate report to authorities.
• Reports should be directed to either the local law enforcement agency or child protective services (1-888-SOS-CHILD). Abuse suspected of involving a family member or legal guardian should be reported to child protective services, while other cases should be reported to law enforcement.

Responsible to: Program Manager


Supervisory Responsibilities: Direct Staff Supervision


We appreciate your interest in our organization. We consider applicants for all positions without regard to race, religion, color, creed, gender, national origin, age, disability, marital or veteran status, or any other legally protected status.


A New Leaf is an at-will employer. Any offer of employment with A New Leaf is contingent upon a successful consumer report, which includes verification of employment, education, criminal background search, and driving records.


A New Leaf is an Equal Employment Opportunity Employer and participates in the E-Verify program.


BENEFITS PACKAGE:

All of our employees enjoy the following benefits: direct deposit, competitive pay, accrued sick time, Employee Assistance Program (EAP), an annual team member appreciation event, and an informal yet professional team environment.


For full-time employees, we also provide the following as part of the total compensation plan: Medical/Dental/Vision Coverage, Accrued Sick and Vacation Time, Paid Holidays, Life Insurance, AD&D, Short-Term Disability, 401(K), Tuition Reimbursement, and a Wellness Program. This program has received a Silver Level of excellence in worksite wellness and includes Annual Biometrics, Gym Reimbursements, Wellness Initiatives, Workers Compensation improvements, and much more.