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SaaS Customer Support Specialist

Playbypoint

Playbypoint, a rapidly growing racquet sports software company, seeks a Customer Support Specialist to join our in-office Coconut Grove team in Miami. You will guide clients, troubleshoot issues, and ensure a smooth experience with our SaaS platform, reporting to the Head of Client Experience. Ideal candidates have 2+ years in customer support (SaaS preferred), fluency in English (Spanish a plus), strong communication skills, and a passion for sports. #J-18808-Ljbffr Playbypoint

Vacancy posted 2 days ago
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