SaaS Customer Support Specialist
Playbypoint
Playbypoint, a rapidly growing racquet sports software company, seeks a Customer Support Specialist to join our in-office Coconut Grove team in Miami. You will guide clients, troubleshoot issues, and ensure a smooth experience with our SaaS platform, reporting to the Head of Client Experience. Ideal candidates have 2+ years in customer support (SaaS preferred), fluency in English (Spanish a plus), strong communication skills, and a passion for sports. #J-18808-Ljbffr Playbypoint
- Customer Success Support Associate & Executive Assistant (B2B SaaS) Prompt is revolutionizing healthcare by delivering highly automated and modern software to rehab... ...the entire CS team including our onboarding specialists with operational duties related to client success...SuggestedWork at officeRemote workFlexible hoursWeekend work
$22 - $24 per hour
...Customer Support Specialist Now more than ever, our world needs mental health professionals. Day in and day out, they’re doing their best to provide... .... Have a strong attention to detail Have experience in B2B SaaS environment Have excellent organizational skills, including...SuggestedHourly payRemote workVisa sponsorshipMonday to Friday- ...Technology is seeking a Billing Analyst to support end-to-end billing processes in a remote-... ...work with internal teams and external customers to ensure accurate billing, maintain schedules... ...to process improvements in a growing SaaS company. #J-18808-Ljbffr Alkami TechnologySuggestedRemote jobContract work
$31.25 per hour
This role handles complex Tier 1 support tickets for a scheduling and business management platform used... ...interactions. The employer wants 2-4+ years of customer-facing enterprise support experience in a fast-paced SaaS startup, along with technical aptitude for supporting...SuggestedHourly payMonday to Friday- ...these small club owners to provide the best experience. Our Customer Support Specialist I is required to handle incoming customer calls and to... ...They are trained on basic features and functionality of our SaaS (software as a service) products to allow for first touch resolution...SuggestedImmediate startRemote work
- ...role is in-office in our Coconut Grove headquarters. As a Customer Support Specialist, you will play a vital role in ensuring our existing customers... ...role, with a strong preference for experience within a SaaS environment. Familiarity with software applications and technology...Work at office
- ...deliver advanced products and solutions to customers across U.S. government agencies (... ...to our customers. POSITION: Customer Support Specialist II Reporting to the Senior Director of... ...customer‑facing experience at a technical or SaaS company. Interest in emerging...
- Description PlayMetrics is a fast growing B2B SaaS company revolutionizing the way youth sports organizations operate. Our... ...player development, all in one place. PlayMetrics is seeking a Customer Support Specialist for its Customer Success team. The Customer Support...Full timeCasual workWork at officeLocal areaRemote workWork from homeWork visaMonday to FridayFlexible hours3 days per week
- ...leading AI-powered Product Data Platform, is seeking a Product Support Analyst in Boston to become an expert on Akeneo’s products and... ...Service Desk, coordinate the qualification of bugs, and ensure seamless resolutions for customers and partners. #J-18808-Ljbffr Akeneo
- Docebo is seeking a Premium Support Advisor to ensure top-tier experiences for Premier, Advantage... ...with strong emphasis on collaboration, customer obsession, and proactive problem solving.... ...is preferred, with 3.5+ years in SaaS support and proficiency with Zendesk, Salesforce...
- ...for an accommodation or an alternative application process. SaaS Support Specialist - Pharmacy & Supply Chain Compliance Full Time LSPedia Inc,... ...and occasional verbal communication with Spanish-speaking customers and suppliers. Travel: No travel expected. About LSPedia...Full timeWork at officeRelocation package
- ...in the United States is seeking an experienced enterprise support specialist to handle complex Tier 1 tickets for a scheduling and... ...and service providers. Requirements include 2-4+ years in customer-facing SaaS support, strong written and verbal communication, and empathy...
- ECP, a market-leading SaaS provider for senior living communities, seeks a Customer Support Representative to be the first point of contact for customers and deliver an exceptional support experience. You will manage tickets from intake to resolution, troubleshoot issues...Remote job
- Harvard Business Publishing is seeking a part-time Customer Experience Specialist (Contract) to support customer outcomes across HBI’s higher education portfolio through hands-on operational delivery and customer-facing activities, including product demonstrations for...Contract workPart time
- EverHealth is seeking a Digital Customer Success Manager to drive customer growth and adoption for our healthcare SaaS platform. This remote role supports customers across the United States, requiring focus on service delivery, stakeholder relationships, and maximizing...Remote job
- ...growth across marketing, sales, ops, and customer success teams. If you're excited about working... ...customer queries in our day-to-day support queues, ensuring timely resolution of issues... ...support or user operations within a B2B SaaS or a technology environment. Highly...Work at officeImmediate start
- ...Position Purpose: The Customer Support Specialist manages, communicates and monitors all aspects of a project and/or order. This role provides internal support and serves as a liaison between BCI’s sales team and clients while supporting all internal departments including...Full timeWork at office
- ...who loves being the friendly voice on the other end of the line? We're looking for a highly motivated and personable Customer Service Support Specialist to join our in-house call center ! In this role, you'll be handling inbound and outbound calls, emails, and online chats...Monday to Friday
$20 per hour
...Customer Care Advocate Ready to build your career? Join our team of Advocates working in person at our Tempe headquarters! As the voice... ...internal opportunities across Leadership, Strategy & Analytics, AI Support, Product, and People Operations. 90% of our leaders were...Hourly payFull timeShift work$20.75 - $41.45 per hour
## Customer Support Specialist IIApplylocations: United States - California - Redwood Citytime type: Full timeposted on: Posted Yesterdaytime left to apply: End Date: August 21, 2026 (10 days left to apply)job requisition id: 31158342Abbott is a global healthcare leader...Monday to FridayShift work- ...service of our north star — shops using Steelhead. Our Values Customer obsession Create dream outcomes for customers. Understand... ...our Calumet, MI or Brighton, MI office. Steelhead Customer Support Specialists provide critical knowledge and technical support to all customers...Full timeWork at officeFlexible hours
$90k - $110k
...of capital markets, underwriting, servicing, compliance, and customer service for our partners. We’re a tight-knit team of... ...they need. About the Position We are looking for a Customer Support Specialist who can delight customers at every interaction with our platform...Full timeWork from homeFlexible hours- ...Vitu is seeking a Customer Support Specialist I (Remote) to assist customers via phone, email, and chat. You will handle inquiries about products, features, and services, manage fulfillment, billing, and accounts, and escalate complex issues to experts for timely resolution...Remote work
$85k - $110k
...technology - where innovation, collaboration, and customer success go hand in hand. We’re looking for an experienced Product Support Specialist with a great eye for detail and a passion... ...Help Desk/Technical Customer Success in a SaaS environment, with a proven track record of...Local areaRemote workWorldwideRelocation packageFlexible hours- ...AI is the AI-native system of record for customer relationships. The successor to CRM. It gives... ...of and connect with customers. Most support roles are about closing tickets. This one... ...real responsibility fast Experience in B2B SaaS support Hands-on experience with CRMs,...Flexible hoursShift work
$26 - $28 per hour
Entry-Level Opportunity - Technical Customer Support Specialist Department: Quality Employment Type: Full Time Location: Burlington, MA Compensation: $26.00 - $28.00 / hour Description Why should you join our success story? Based on patented technology developed at...Full timeWork at officeRemote work- ...engineering services and R&D firm delivering advanced sensors and software for government and commercial markets. We are seeking a Customer Support Specialist II reporting to the Senior Director of Marketing Engagement to help our customers succeed and stay ahead with reliable...
$24.38 per hour
...Representative to deliver reliable, hands‑on support to our internal workforce. The IT Service... .... Identity, Microsoft 365, and SaaS Administration Perform routine Microsoft... ...Clear written and verbal communication and a customer‑focused, professional manner. Sound independent...Hourly payPermanent employmentFull timeWork experience placement3 days per week- CBG Surveying Texas is seeking a friendly, professional Customer Support Specialist, Tier-One, to join our team in Garland, Texas. This full-time, in-office role runs Monday-Friday, 8:00 a.m. to 5:00 p.m. as the first point of contact for clients, delivering exceptional...Full timeWork at officeMonday to Friday
- Overview Do you speak Finnish? We are seeking Customer Support Specialists to deliver top-notch service and effective resolutions to our customers. As we continue expanding our support for a growing customer base, we are looking for talented professionals who can boost...RelocationRelocation package
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