Regional Maintenance Manager

Regional Maintenance Manager (RMM)Position at Windsor CommunitiesThis position is based in the Atlanta area and requires the candidate to reside within a reasonable commuting distance, ideally within 60 to 90 minutes of the properties.One of the most successful private companies in the multifamily industry is seeking a Regional Maintenance Manager (RMM) for the Atlanta portfolio. The successful candidate will help oversee a group of 19 Luxury properties in Atlanta, GA. The company is a fully vertically integrated developer, owner, and manager of 150 class A and B+ rental communities in major markets across 16 states, with total portfolio of approximately 48,000 units. The company has an active development and acquisition pipeline. For the fifth year in a row, Windsor Communities is the recipient of the 2025 Kingsley Excellence Award achieving the top award for Overall Customer Service.Summary: Maintain a high level of quality and efficiency in all aspects of maintenance operations within the assigned group of properties, including budgeting, planning and scheduling, inspecting, technical assistance, reporting, purchasing and other tasks to achieve market objectives for the region.ResponsibilitiesSafetyAct as safety ambassador and promote a strong safety culture throughout the region.Lead and participate in regular safety education meetings, regionally or at property level.Monitor the compliance of safe work practices and use of PPE in the field.Participate as member of emergency response teams in the event of natural disasters.Hold minimum of OSHA 10 certification, or obtain within 90 days of hire.Activate and coordinate emergency response teams in the event of natural disasters or major loss events.Technical SkillsMaintain baseline knowledge of construction drawings and documents, including architectural, MEP, construction manuals and product specifications.Identify building defects, and propose suitable solutions, and approximation of costs.Assist in creating scopes of work for CapEx projects, manage competitive bidding process and help identify the most suitable contractor.Contribute to the successful completion of CapEx projects.Oversee the implementation of routine and special projects by site teams.Experience with Yardi or other core property management software - able to create reports and analyze property performance metrics related to work order completion, turnover, and preventive maintenance.Ensure that building systems, elements, and components are maintained and serviced according to industry standards and manufacturer requirements.Inspect properties and ensure that curb appeal, cleaning, and general maintenance are being performed according to company policies and procedures.Provide technical assistance on maintenance-related items.Assist with various groups on asset acquisition and disposition.Manage any violations issued, including understanding root-cause and implementation of solutions.Manage compliance with Local Laws, as introduced and amended, including changes to operations/practices and reporting.Demonstrate strong problem-solving and creative thinking skills by proactively identifying solutions and taking initiative.Perform other duties, responsibilities and special projects as required.Procurement and ContractingWork in conjunction with the Procurement team to optimize negotiated relationships; ensure that site teams comply with procurement policies and procedures.CommunicationDescribe problematic physical conditions to non-technical team members.Speak on an equal technical level with contractors and design professionals when discussing existing conditions and proposed designs or solutions.Communicate professionally and respectfully with all company associates, both in writing and conversation.Communicate openly and frequently with key stakeholders to keep them apprised of portfolio status.Leadership & Team BuildingHelp foster an inclusive working environment; demonstrate and embody trust and respect, lead by example.Schedule associates and contract service providers to optimize use of time and skillset, including establishing and reviewing block schedules.Coach and mentor Service Managers, provide support on technical issues, and help them develop professionally and personally.Present ideas during formal and informal 'best practice' planning sessions focused on improving operational efficiency.Support the SVP of Engineering with implementation of company maintenance initiatives.FinancialParticipate in the annual budget process, including costs for MRO and 7-year projection of capital needs.Perform quarterly review of expenses related to maintenance, capital projects, and third-party contracted services, update plans and projections accordingly.Maintain accountability for property performance.TravelLocal travel within market area.Qualifications:Minimum of 5 years related experience in multi-family maintenance with progression from site to multi-site and regional/area management.Candidate will demonstrate completion of industry training courses. Education from technical/vocational college is an advantage but not required.Compensation:Our company considers a range of factors including education and experience when determining base compensation. Compensation range: $119K - $148K with a 25% annual bonus paid out quarterly.Benefits:25% annual bonus potential.Annual vacation, and personal time, including: 1 hour of paid sick and safe time for every 30 hours worked, 10 days of paid vacation time accrued bi-weekly, 6 weeks of paid parental leave after completing 1-year of employment, 10 paid holidays annually, and up to 3 floating days.Bi-annual regional sales, service, and performance awards.Cellphone stipend, annual shoe allowance, and tuition assistance.For more information, visit: Benefits!Windsor Communities provides training, mentoring, growth, and advancement opportunities for our valued associates. Start your Windsor career now! Join a growing organization that embodies our core values of "Accountable, Inclusive, Energizing and Courageous," Windsor's mission is to create communities where people feel truly cared for. Start your Windsor career now! Windsor Property Management Company is an Equal Opportunity Employer. The company participates in the federal government's E-Verify program, which confirms employment authorization of all newly hired employees through an electronic database maintained by the Social Security Administration and Department of Homeland Security. Click here for the "Notice of E-Verify Participation" and "Right to Work".