Accounts Receivable Representative

About The Job

Oriental Motor is a global private company, founded in 1885 in Japan. Headquartered in Ueno Japan, today Oriental Motor is a global leader in sub fractional horsepower electric motors and controls, with Global Headquarters located in N. America, Europe, and Asia. Oriental Motor designs, manufactures, and sells fractional horsepower electric motors and controls for the automation and motion control markets. Our customers are today's leaders in their industries from Medical to Semiconductor, Packaging, Conveyors, Robots, Automated Guided Vehicles, and everything in between.

At Oriental Motor U.S.A. our goal is to foster each and every employee so they can continuously contribute to the growth and strengthening of our company. In return, we offer a wide range of career paths, training, and benefits fostering our commitment to our employees' careers. We provide benefit programs that align with our employee's personal health care, well-being, and financial objectives including a 401k program.

Oriental Motor U.S.A goes to market selling both direct to our customers with a direct sales force and selling in strong partnership with our long‐term distribution network. Supporting our customers is the foundation of our service commitment.

Our Accounts Receivable Representatives work in a collaborative, team-oriented environment, delivering consistent and superior customer service. This role is responsible for managing the full accounts receivable process, including collections, payment processing, and account reconciliation, while minimizing company risk and maintaining accurate financial records.

The ideal candidate brings at least 2 years of accounts receivable or bookkeeping experience in a fast-paced, high-volume environment, strong data entry skills, and a proven ability to process transactions accurately and efficiently. Experience with Microsoft Business Central (BC 365) is highly preferred.

Primary Duty:

Working in a team environment, provides consistent and superior customer service as related to the collections of outstanding invoices while minimizing company risk and exposure to bad credit. Maintain accounts receivable records by performing the following duties;

Essential Job Functions:

• Responsible for daily, weekly and monthly handling of all customer payments and credits;
• Receive checks, ACH payments, wire transfers, credit card and PayPal from the bank and posts accordingly to customer accounts daily;
• Reconciles all payment methods to bank statements on a daily and weekly basis;
• Review aging reports daily, monthly and quarterly, makes requests to customers for past due payments via email and phone;
• Manages collection activities such as sending follow-up inquiries, negotiating with past due accounts, keeping track of cash receipts;
• Ensures accurate receivable records and verifies outstanding account balances;
• Obtain and mails invoice copies for customers, as requested;
• Prepare Accounts Receivable report for month end and distributes to appropriate management;
• Prepare weekly over credit limit report and distributes to appropriate management;
• Research and processes RMA returns, credits and debits and reimbursements;
• Answer accounts receivable phone inquiries and follows up;
• Maintain customer credit limits in cooperation with the sales staff;
• Process requests for credit information on new and existing customers;
• Advise Sales Management of suggested credit limit and provides proper paperwork for approval;
• Review customer accounts and releases orders for shipment (if applicable) with appropriate management approval;
• Work closely with the Accounting Dept. to resolve account issues with invoices, credits, RMA's, etc.
• Contributes to the development of processes and procedures;
• Controls all activities in the accounts receivable function;
• Creates financial reports relating to account receivable function and status of accounts
• Audits methods and procedures of accounts receivable function to improve efficiency;
• Maybe asked to create month end reports;

Collateral Duties

• Perform other tasks and special projects as needed.

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to sit, use hands-to-finger, handle, or feel, reach with hands and arms, sit, talk, and hear. The employee is frequently required to stand and walk. The employee is occasionally required to balance and stoop, kneel, crouch. The employee must regularly lift and/or move up to 5 pounds and occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.

Requirements:

• AA Degree or Bachelor's degree from four-year college or university preferred
• 2+ years of related accounts receivable or bookkeeping experience;
• Intermediate command of Microsoft Office (Especially Excel, Word, PowerPoint)
• BC 365 experience preferred
• Strong interpersonal skills with a focus on resolving conflict;
• Excellent written and verbal communication skills;
• Ability to be flexible and adaptable;

Qualifications:

To perform this job successfully, an individual must be able to perform each essential job function assigned satisfactorily. The requirements listed above are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.