Healthcare Call Center Supervisor
MagnaCare
Brighton Health Plan Solutions, LLC is seeking an experienced Customer Service Supervisor to lead a high-volume call center for members and providers. You will directly manage daily performance, staffing, and escalation handling to meet KPI targets and ensure customer satisfaction. The role requires experience in a physician/healthcare setting, HIPAA familiarity, and strong leadership skills to coach teams and drive continuous improvement. #J-18808-Ljbffr MagnaCare
- ...seeks an experienced Customer Service Supervisor to manage high-volume service operations... ...directly supervises daily activities of call center reps to ensure customer satisfaction... ...achievement. The ideal candidate will have healthcare knowledge, familiarity with CPT/ICD...Suggested
- ...leaders through world-class leadership training, executive coaching, and organizational development. From Fortune 500 companies to healthcare systems, government agencies, and nonprofits, organizations trust Bell to develop leaders who create stronger teams and better...SuggestedWork at officeAfternoon shift
- Labcorp is a global leader in laboratory services, providing the insights and answers that help healthcare providers, patients, researchers, pharmaceutical companies and health systems make confident decisions and improve outcomes. Through our unparalleled science, data...SuggestedTemporary workCasual workFreelanceInternshipWork at officeFlexible hours3 days per week
$70.6k - $176.4k
...portfolio management, and forecasting tools.IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and...SuggestedFull timePart timeWork at officeImmediate startWorldwide$150k - $165k
...Qualifications Bachelor’s degree with 7+ years of experience in healthcare, service, or information-based industries, including leadership... ...Microsoft Office and database management tools Contact center experience, including script review and training, preferred IQVIA...SuggestedFull timePart timeWork at officeImmediate startWorldwide$75k - $100k
...Piper Companies is seeking an Call/Contact Center Manager to support a growing organization within the insurance and financial services industry. The Call/Contact Center Managerrole is ideal for a hands‑on leader who has previously or is currently managing a team within...Contract workRelocation package3 days per week- Accurate Healthcare Staffing is seeking a travel nurse RN Care Manager for a travel nursing assignment in Chapel Hill, North Carolina. Specialty: Care Manager, Discipline: RN. Start Date: 08/17/2026. Duration: 12 weeks. 40 hours per week, 8-hour days. Employment Type:...Shift work
- ...Manager, Contact Center Location: Hillsborough, NC (On-Site) About Sports Endeavors Since 1984, Sports Endeavors has been... ...execution of our phone and email contact center. You will manage supervisors and an agent population that scales from 35 to 90 during peak...Work experience placementShift work
- Labcorp is a leader in diagnostics, drug development and healthcare innovation. Across every role, we harness data and AI to work smarter, move faster and create breakthrough solutions that improve health outcomes for people. With our global scale and deep expertise, you...Temporary workCasual workInternshipWork at officeFlexible hoursShift work3 days per week
- GRAIL is seeking a Supervisor, Customer Service to lead a team in Durham, NC, ensuring high-quality customer support and adherence to... ...work setup. The position requires 5+ years in customer service (call center preferred) and 1-2 years in a supervisory capacity, with...Flexible hours
- ViiV Healthcare is a global specialty HIV company, the only one that is 100% focused on researching and delivering new medicines for people... ...requirements. For more information, please visit the Centers for Medicare and Medicaid Services (CMS) website at SummaryLocation...Full timeLocal areaNight shift
$155.8k
Global Key Account DirectorJoin IQVIA and help drive healthcare forward.IQVIA is a leading global provider of clinical research services, commercial insights, and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections...Full timePart timeWork at officeImmediate startRemote workWorldwide- Labcorp is a global leader in laboratory services, providing the insights and answers that help healthcare providers, patients, researchers, pharmaceutical companies and health systems make confident decisions and improve outcomes. Through our unparalleled science, data...Full timeTemporary workCasual workInternshipMonday to FridayFlexible hoursDay shift
- ...Services)Lucid Dream is a creative studio focused on life science and healthcare customers. We produce immersive simulations (VR/AR/XR) and game... ...the Durham Bulls Athletic Park and the Durham Performing Arts Center (DPAC).We're looking for a client services professional who has...Work at officeFlexible hours
- ...not isolated resources, in under an hour. We protect production workloads for enterprises that cut across multiple industries like healthcare, financial services, and SaaS — the kind of companies that can't afford downtime. At Arpio, we believe great companies are...Full timeContract workWork at officeRemote workHome office2 days per week3 days per week
$1,907 per week
Job Description & Requirements Accurate Healthcare Staffing is seeking a travel nurse RN Care Manager for a travel nursing job in Chapel Hill, North Carolina. Specialty: Care Manager Discipline: RN Start Date: 08/17/2026 Duration: 12 weeks 40 hours per week Shift: 8 hours...Shift work$80k - $106k
...cancer care. We are a healthcare company, pioneering new technologies... ...visit grail.com The Supervisor, Customer Service oversees a... ...productivity through reports, call monitoring, and case audits;... ...customer service experience(call center environment), with at least 1...Full timeWork at officeLocal areaFlexible hours$116.6k - $324.8k
...executing the patient services strategy for our affordability copay call center. Accountable for the success and execution of the existing... ...of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries....Full timePart timeImmediate startRemote workWorldwide$75k - $100k
Piper Companies is looking for a skilled Call/Contact Center Manager based in Durham, North Carolina. This role involves overseeing call center operations within the insurance and financial services sector. The ideal candidate will possess a bachelor's degree, managerial...$106k - $295.3k
...performance concerns Occasional travel IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and...Full timePart timeWork at officeImmediate startWorldwide- UNC Health Care seeks a Director of Customer Service and Call Center within Patient Financial Services. This role oversees system-wide operations for the Customer Service and Call Center teams, driving program planning, operational and financial analysis, and performance...
$90k - $110k
Piper Companies is seeking a Manager, Customer Service (Call Center) for an award-winning organization in the Raleigh-Durham, North Carolina area. This hybrid role requires overseeing daily call center operations, driving performance excellence, and leading teams to deliver...$129.8k - $361.8k
Global Key Account Manager (Sr. Director)Join IQVIA and help drive healthcare forward.IQVIA is a leading global provider of clinical research services, commercial insights, and healthcare intelligence to the life sciences and healthcare industries. We create intelligent...Full timePart timeWork at officeImmediate startRemote workWorldwideShift work$78k - $156k
...Account Executive Abbott is a global healthcare leader that helps people live more fully at all stages of life. Our portfolio of life-changing technologies spans the spectrum of healthcare, with leading businesses and products in diagnostics, medical devices, nutritionals...Live inRemote work- ...mission every day.Benefits Summary: For full-time employees (30+ hours/week), check out our Fleet Feet benefits summary for details on healthcare, wellness, and more. Equal Opportunity & Reasonable Accommodations:We are an equal opportunity employer and believe having teams...Full timeWork at officeLocal areaRelocation package3 days per week
- BD is seeking a Government Account Manager to drive growth within U.S. Federal healthcare systems, including VA and DoD. You will orchestrate multi‑BU strategies, manage complex opportunities, and ensure compliant deal execution across regulated environments. The role...
- ...Account Executive Hospice Palliative Sales Account Executive | PruittHealth Location: Nash County Job Type: Full-Time Industry: Healthcare | Hospice | Palliative Sales & Marketing Experience Level: Mid-Level (2+ Years) Education: Bachelor's Degree About the Role Are...Full timeWork at office
$120k - $150k
...Responsibilities include but are not limited to: Prospect, identify, and qualify high-value enterprise accounts within the designated territory. Call on and develop relationships with new prospects in an effort to meet and exceed individual and department revenue expectations....Contract workRemote workWorldwideFlexible hours- ...Job title: Front Office Supervisor Reports to: General Manager Job purpose The role of the Front Office Supervisor is to assist the Front... ...are accurate. Make reservations as needed. Answer all incoming calls in a courteous and professional manner. Ensure that team members...Bank staffFlexible hoursShift workNight shift
- ...seeking an experienced Customer Service Supervisor to manage the company’s service... ...members and providers and high traffic call center. The Supervisor directly manages the daily... ...progressive discipline Proficiency in healthcare transactions systems, CRMs, quality call...Work at officeLocal areaRemote workFlexible hours
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