People Operations Manager

Job Description

Job Description

Your role in our mission

Prosper is looking for a talented People Operations Manager to join the People & Places team. This person will oversee HR operations, employee lifecycle processes, and the HR technology stack. This person is data-driven and detail oriented, strives to make processes efficient, and is system savvy. This role reports to our Director, Total Rewards & People Operations, and will have one direct report.

• Serve as primary owner and subject matter expert for ADP Workforce Now , partnering with HR leadership and IT to evaluate, roll out, and maintain scalable HR technology roadmaps and integrations. 

• Establish data architecture and governance protocols to safeguard data integrity, streamline administrative workflows, and continuously drive process automation and efficiency. 

• Oversee seamless full-cycle onboarding and offboarding processes , continually evolving system connections and operational touchpoints to deliver an exceptional employee experience. 

• Manage and mentor the People Operations Analyst , ensuring accurate processing of all employee lifecycle changes, as well as administration and tracking of required employee training. 

• Develop and maintain ADP reports, metrics, and dashboards to provide meaningful operational and strategic data to business leaders.

• Ensure regulatory and legal compliance across city, state, and federal labor laws by overseeing mandatory reporting, compliance training, and internal system audits. 

• Partner on key compensation initiatives , including build of the compensation planning dashboard in ADP, generating merit and promotion letters for compensation cycles, providing data for compensation survey submissions (i.e. Radford McLagan), and providing input for the quarterly pending grant lists for approval by the Comp Committee. 

• Collaborate with Benefits and Payroll teams to configure annual Open Enrollment in ADP, conduct routine system audits, and ensure seamless system setup. 

• Manage HR vendor relationships and process documentation , leading ongoing system monitoring and training stakeholders to ensure sustained tool adoption. 

• Partner with People Operations Analyst and outside immigration counsel to manage Prosper’s immigration program , advising internal stakeholders regarding visa requirements and case processing.

• Bachelor's degree in Human Resources, Business Administration, or a related field 

• 5+ years of HRIS administration experience, including 3+ years direct ADP experience preferred (Workforce Now module a strong plus)

• Advanced knowledge in HRIS system set up and administration (ADP preferred)

• Data and process driven, great organizational skills, high attention to detail

• Strong Excel proficiency and analytical skills

• Excellent written and verbal communication skills

• Strong problem-solving skills

• Effective project management skills

• A hybrid connection: We believe in the "best of both worlds" - a hybrid environment (2 days/week in our SF office) that balances high-touch collaboration with the flexibility of remote work
• Invested in your future: A competitive salary and a 401(k) with a 5% company match to help you build long-term financial security
• Holistic well-being: We provide the resources you need to thrive, from flexible time off and paid parental leave to an annual wellness allowance and comprehensive health coverage
• Professional & personal growth: Take advantage of a suite of premium perks, including Udemy access, childcare assistance, pet insurance, and a bevy of additional savings through Beneplace

Our interview process is designed to be transparent, respectful, and positive. Here's what to expect:

• Recruiter Call: A brief screening to discuss your experience and initial questions.
• Department Interview: Deeper dive into technical skills and project alignment with the Hiring Manager or team member.
• Team/Virtual Interview: Meet team members for collaborative discussions, problem-solving, or technical exercises.
• Final Round: Discussion with a department head/executive.

Compensation details: The salary for this position is $129k - 160k annually, plus bonus and generous benefits. In determining your salary, we will consider your location, experience, and other job-related factors.

#LI-SK1
#LI-Hybrid

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About Us

Prosper introduced U.S. consumers to an innovative approach to personal finance as the first peer-to-peer lending platform in the country. Since 2005, Prosper has helped over 2 million customers achieve financial well-being through a comprehensive suite of digital personal finance products.

Prosper’s flagship personal loan* marketplace continues to offer unique value for both borrowers and investors, while the Prosper® Card¹ provides essential access to credit and flexibility for those managing their financial journey. Guided by its mission to advance financial well-being, Prosper is dedicated to helping people thrive by meeting people where they are with simple, trusted, and affordable financial solutions. Learn more at

We’re on a mission to hire the very best, and we are committed to creating exceptional employee experiences where everyone is respected and has access to equal opportunity. We realize that new ideas can come from everywhere. It is important to us that every hire connects with our vision, mission, and core values. Join a leading fintech company that’s democratizing finance for all!  

Our Values

• Diversity expands opportunities
• Collaboration creates better solutions
• Curiosity fuels our innovation
• Integrity defines all our relationships
• Excellence leads to longevity 
• Simplicity guides our user experience 
• Accountability at all levels drives results

Our Story & Team //  Our Blog  

Applicants have rights under Federal Employment Laws.

Family & Medical Leave Act (FMLA)

Equal Employment Opportunity (EEO)

Employee Polygraph Protection Act (EPPA) 

California applicants: please click here to view our California Consumer Privacy Act (“CCPA”) Notice for Applicants, which describes your rights under the CCPA.

Illinois applicants: please click here to view our Artificial Intelligence Notice for Applicants.

At Prosper, we're looking for people with passion, integrity, and a hunger to learn. We encourage you to apply even if your experience doesn't precisely match the job description. Your unique skill set and diverse perspective will stand out and set you apart from other candidates. Prosper thrives with people who think outside of the box and aren't afraid to challenge the status quo. We invite you to join us on our mission to advance financial well-being.

Prosper is committed to an inclusive and diverse workplace. All aspects of employment including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical​​​ condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law, including the San Francisco Fair Chance Ordinance. Prosper will consider for employment qualified applicants who are non-US citizens and will provide green card sponsorship.

*All personal loans are made by WebBank.

¹The Prosper® Card is an unsecured credit card issued by Coastal Community Bank, Member FDIC, pursuant to license by Mastercard® International.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.