Senior Operations Specialist

Senior Operations Specialist

Jacobs has an exciting opportunity for a Senior Operations Specialist to join our team and support our Operations Management & Facilities Services (OMFS) business and our projects across the U.S. As a Senior Operations Specialist, you'll be working with operational delivery managers and our clients to support various projects within the FTC portfolio. You'll provide senior technical skills in water/wastewater systems, in a lead position, on projects for internal and external Jacobs and O&M Full Contract Operations (FCO) clients. In addition, you'll provide technical knowledge on project development, facility designs, startups or commissioning, system reviews or optimizations, and O&M pricing.

Essential Duties & Responsibilities

• Supporting DB/DBO commissioning and construction management services
• OMFS Engineering support
• Perform OMFS startups
• Perform OMFS due diligence
• OMFS troubleshooting and staff augmentation as needed or directed
• Provides client and business development support for projects or pursuits
• Evaluates facilities operations, maintenance and management, and recommend improvements Assists with startups, development of operational budgets, guidelines, performs training, and performance evaluations for new facilities and execute the same
• Analyzes process control procedures and recommend changes, where needed
• Establishes cooperative relationships with supervisors, coworkers, and clients
• Provides onsite supervisory technical and managerial functions in support of internal or external client projects on short-term (up to 6 months) basis, as necessary
• Fills in for a FCO project manager, process lead or maintenance lead on short-term (up to 3 months) basis, as necessary
• Prepares budgets, reports, and scopes for projects or pursuits
• Creates Standard Operating Procedures, Process Control Narratives, and O&M Manuals for our projects
• Provides leadership and support of key technical tools used in O&M Consulting services, such as pricing and process models, maintenance models, training programs, staffing analysis tools, and other core business processes fundamental to performing our consulting activities.
• Maintains a safe environment and person while enforcing same standards for the business and O&M Coworkers
• Creates and delivers presentations (written and oral) to internal and external clients on findings related to project work
• Any other related duty as assigned or requested

We are looking for someone that will take initiative, drive positive change, bring enthusiasm, and apply effective communication skills across all levels of the organization. We need a team player who excels in a collaborative environment but can also work proactively and independently with little direction. If you're the one, come be a part of our team and grow with us!

Bring your team-focus, adaptability, and commitment to excellence, and we'll help you grow what drives you – and deliver the world's most challenging Operations Management projects, together.

This is a hybrid position working from home with travel requirements of 50% to project sites.

Here's what you'll need

• Water or Wastewater certification of the highest level in the state located
• Ten (10) years' experience in water/wastewater system facilities including knowledge of the technical aspects of water/wastewater system budget preparation and financial accountability
• Knowledge of safety and quality processes
• Knowledge and experience with computer software including but, not limited to, Microsoft Office
• Valid U.S. State Driver License with no major infractions
• Valid U.S. passport
• A combination of the appropriate type and level of education and experience maybe substituted for the minimum education requirements
• Willingness to travel approximately 50% of the time, including internationally

Ideally, You'll Also Have

• International travel and work experience preferred
• Bachelor's degree

Working Conditions

Safety is a core value at Jacobs. We are committed to providing a safe and healthy workplace for all employees. This position will spend a substantial amount of time performing safety sensitive labor or services.

Posted Salary Range: Minimum 102,900.00 Posted Salary Range: Upper 150,500.00

Our health and welfare benefits are designed to invest in you, and in the things you care about. Your health. Your well-being. Your security. Your future. Employees have access to medical, dental, vision, and basic life insurance, a 401(k) plan, and the ability to purchase company stock at a discount. Eligible employees may also enroll in a deferred compensation plan or the Executive Deferral Plan. Jacobs has an unlimited U.S. Personalized Paid Time Off (PPTO) policy for full-time salaried/exempt employees, seven paid holidays, and caregiver leave. And certain roles may be eligible for additional rewards, including merit increases, performance discretionary bonus, and stock.

The base salary range for this position is $102,900.00 to $150,500.00. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. Job posted on July 06, 2026. This position will be open for at least 3 days.

We value collaboration and believe that in-person interactions are crucial for both our culture and client delivery. We empower employees with our hybrid working policy, allowing them to split their work week between Jacobs offices/projects and remote locations enabling them to deliver their best work.

Your application experience is important to us, and we're keen to adapt to make every interaction even better. If you require further support or reasonable adjustments with regards to the recruitment process (for example, you require the application form in a different format), please contact the team via Careers Support.

Locations

Cary - North Carolina - United States