Provider Relations Specialist

DMBA (Deseret Mutual Benefit Administrators) is a non-profit organization that administers benefits for companies who are owned or affiliated with The Church of Jesus Christ of Latter-day Saints. Healthcare Systems oversees network management contracts for providers and facilities. This includes contracting, maintaining relationships and issue resolution for appeals and requests. The Provider Relations Team is responsible for and maintains over 20,000 provider records. This position helps to ensure accurate, effective and efficient responses to our providers. Duties: Resolves provider contracting issues Serves as liaison between healthcare providers and Deseret Mutual Provider application processing Provider record updates Credentialing Appeals and inquiry resolution Answer incoming phone calls Qualifications: Strong interpersonal skills Must be organized and able to multi task Ability to provide excellent customer service Excellent communication skills (oral and written) Efficient data entry skills with a particular attention for detail Strong working knowledge of MS Word and Excel Prefer experience with processing AMISYS claims Strong working knowledge of DMBA operations. Expectations: We're looking for a person who is self-motivated, pro-active and thrives in a team environment. This position requires an individual who takes initiative and has a passion for working with people and problem solving. What We Offer: Competitive pay Rich medical, vision and dental benefits with low premiums. One of the top health plans in Utah Rich retirement planning: including 401(k) company match, 8% EDRC Employer Discretionary Retirement Contribution (we just give you free money for retirement), life insurance, and full service Financial Planners onsite at no cost Generous paid leave plan that starts accruing your first day, your birthday off, additional sick leave and 12 paid holidays Award winning wellness program with the ability to earn 3 additional days off a year, fun activities and an onsite gym. Tuition reimbursement Career development through company sponsored programs and over 5000 on-demand online training courses. Hybrid work schedules available depending on position Employee Assistance Program