Account Manager Mid Atlantic (WV, VA, MD, DE, DC)

Account Manager

Clear Touch Interactive is a leading provider of interactive panels, digital signage, and innovative technology solutions for educational institutions, businesses, and organizations. We pride ourselves on delivering cutting-edge products that inspire collaboration and engagement.

Summary

The Account Manager is responsible for developing and managing strong relationships with current and prospective clients within an assigned territory, West Virginia, Virginia, Maryland, Delaware, and District of Columbia. The role focuses on driving sales of Clear Touch interactive products to organizations. The Account Manager will collaborate with internal teams to deliver exceptional service and solutions that meet client needs, ensuring customer satisfaction and revenue growth. The role will support activities such as attending trade shows, conducting in-person and virtual demonstrations, delivering occasional product orientations, and providing support to reseller partners to enhance their engagement more effectively with end users.

Responsibilities

• Develop and maintain a deep understanding of Clear Touch's products and solutions.
• Identify, pursue, and close new sales opportunities within assigned territory.
• Participate in and improve upon in-house brand promotions.
• Serve as the lead and manage existing accounts to ensure continued satisfaction, retention, and upsell opportunities.
• Build and maintain strong, long-lasting customer relationships.
• Negotiate contracts and close agreements to maximize success
• Develop new business with existing clients and/or identify areas of improvement that meet sales quota.
• Establish a trusted advisor relationship with key accounts, customers, stakeholders and executive sponsors.
• Ensure the timely and successful delivery of solutions according to customer needs and objectives.
• Clearly communicate the progress of monthly/quarterly initiatives to internal and external stakeholders.
• Forecast and track key account metrics (e.g. quarterly sales results and annual forecasts).
• Manage budget and reach or exceed monthly quota as established by supervisor and management.
• Prepare reports on account status.
• Collaborate with the sales team to identify and grow opportunities within assigned territory.
• Assist with challenging client requests or issue escalations as needed.
• Meet or exceed assigned sales quotas and KPIs
• Attend industry events, trade shows, and conferences to generate leads and represent the Clear Touch brand.

Qualifications

• Must live in the Mid Atlantic Region
• Bachelor's degree in Business, Sales, Marketing, or a related field.
• 2+ years of experience in channel management, account management, sales management, key account management or similar experience
• Proven ability to meet and exceed sales targets.
• Excellent communication, negotiation, and presentation skills.
• Strong listening, negotiation and presentation abilities.
• Ability to lift or push up to 75 pounds.
• Valid State issued driver's license and automobile insurance.
• Salesforce experience preferred.
• SLED (State, Local, and Education) sales experience preferred.

Working Conditions

• This position requires regular travel to clients sites, conferences, or regional meetings.

Benefits

• Base Salary with uncapped Commissions
• Insurance: Health, Dental, Vision
• 401k Matching
• Paid Leave
• Company Vehicle & Associated Equipment for Job Function
• Potential for annual merit increases