Remote Tier 2 Support Specialist - SaaS Clinical
Real Time Software Solutions
REALTIME SOFTWARE SOLUTIONS LLC in San Antonio is seeking a Customer Support Specialist II for a full-time remote role. You will handle complex Tier 2 issues and mentor L1 Specialists, ensuring high-quality customer support. The ideal candidate has over 3 years of experience in technical support with knowledge in clinical trial software. The position offers health insurance, unlimited Paid Time Off, and a monthly connectivity stipend. #J-18808-Ljbffr
- Associate Product Support Representative - Tier 1 (Patient/Front Office... ...Practice Management, Clinical or Billing/RCM) Provide... ...experience At least 2 years of software... ...support experience in a SaaS environment High... ...successful. Our Perks Remote Work/Work From Home...Remote workLocal areaWork from home
- Accruent in Austin, TX is seeking a Customer Support Manager-Tier 2 to lead a team of technical support engineers. You will be responsible for resolving complex customer issues and ensuring high performance among team members. The ideal candidate will have over 5 years...Remote job
- ...Sprezzatura Job Description Posting Template Position Title: Tier 2 Support Specialist Location: Remote (In the U.S) Other Considerations: U.S. Citizen or Permanent Resident (Required) POSITION SUMMARY The Tier 2 Support Specialist provides advanced...Remote workPermanent employmentContract workTemporary workMonday to FridayFlexible hours
$72k - $96k
Modern Family Law is seeking a Tech Support Specialist II to work remotely in Colorado. This role involves providing Tier 1 and Tier 2 support in a Mac-based environment for employees across U.S. time zones. The position offers a salary range of $72,000-$96,000 and includes...Remote job$68k - $120.5k
...liaison to the customer for Epic support. Works on complex analytical... ...and Abilities Three years of clinical experience. Principal Responsibilities... ...to escape issues to level 2 Epic analyst. Ability to... ...Physicians, Nursing, Ancillaries and Remote Sites). Experience working...Remote workFull timeWork at office- ...eligibility for High Public Trust ActioNet is seeking a Tier 2 - Desk Side Support - IT Specialist to provide technical and administrative support for IT... ...Responsibilities: Provide Tier 2 desk side and remote support for end-user systems, peripherals, and network...Remote workFull timeWork at office
- Tier 2 / Tier 3 IT Support Specialist job at Parallel Partners. Washington DC. Job Description Tier 2 / Tier 3 IT Support Specialist We currently have... ...is primarily on-site but may allow for hybrid or remote flexibility if the candidate meets all background and compliance...Remote work
- ...Onboard is seeking a Customer Support Specialist I to provide tier one support for their products including OnBoard and Govenda. In this role, you will troubleshoot software issues, assist customers through various channels, and maintain service quality. To qualify, you...Remote work
- ...A healthcare technology company in the United States seeks a Clinical Technical Support Specialist. This remote role requires 3+ years in customer-facing roles and experience in a clinical setting. The Specialist will assist clients via email support and ensure high customer...Remote work
- ...A leading healthcare technology company is seeking a Clinical Technical Support Specialist to assist customers with software inquiries. This role requires... ...skills. The position offers a competitive salary, bonus potential, and remote/hybrid work options. #J-18808-Ljbffr...Remote work
- ...company is seeking an Associate Product Support Representative for their Phoenix office... ...relationships. Ideal candidates have 2+ years of SaaS application support experience, a relevant... ...issues efficiently. Perks include remote work options and a comprehensive benefits...Remote workWork at office
$19 - $22 per hour
Cengage Group is looking for a Tier 2 Student Advisor in Las Vegas to provide exceptional customer service. This role focuses on resolving issues and ensuring customer satisfaction in a structured call center environment. Candidates should possess strong empathy, communication...Remote work- A progressive health-tech startup is seeking a Clinical Support Associate to manage inquiries in a remote setting. You will ensure patients receive timely support throughout the prescription process, handling 40-60 inquiries daily. The role requires certification, strong...Remote work
- ...product of Easy Web Inc., is seeking a user support specialist to assist users with technical and... ...ability to work collaboratively within a remote team. Responsibilities include managing... ...will have prior experience in SaaS user support and a passion for creative...Remote job
- Fortive Corporation (SE) seeks a Customer Support Tier 2 Manager in Austin, TX. This role requires leading a technical support team, managing... ...cases, and ensuring operational excellence across multiple SaaS products. The ideal candidate will have over 5 years of experience...
- Freelanceshop is looking for a Remote Customer Support - Level 2 Technical Specialist to join our global support team. This role focuses on resolving escalated technical inquiries and providing exceptional customer service across various regions. The ideal candidate will...Remote jobFlexible hours
$19 - $22 per hour
Cengage Group is looking for a Tier 2 Student Advisor in Phoenix, AZ, dedicated to providing exceptional customer service in a fast-paced environment. This role requires strong empathy and communication skills to effectively resolve customer issues and build relationships...Remote jobMonday to Friday- ...Position Overview At PHIL, our Clinical Support Associates serve as the first... ...inquiries per day. In this fully remote position, you will handle... ...issues, prior authorizations, tier exceptions, and appeals Use professionalism... ...(PTCB) certification Minimum 2 years of pharmacy technician...Remote workWork at office
- ...the moment of care, amplifies clinical expertise, and makes... ...and the Validation Clinical Support Specialist owns the customer from kickoff... .... What You Bring: ~2–4 years in customer success,... ...customer-facing role at a B2B SaaS company. ~ A track record...Remote workContract workFlexible hours
$40 per hour
A&E Networks is looking for a Tier 2 Technology Support Specialist in Los Angeles. This role involves providing onsite IT support particularly to executives... ...teams while also addressing technical challenges remotely. The position requires a proactive approach to service delivery...Remote workHourly payWork at office- ...software company in Phoenix, AZ is seeking a Technical Support Specialist to join their Tier 1 team. The role involves providing exceptional... ...speed and precision. The ideal candidate will have 2+ years of B2B SaaS Technical Support experience, strong analytical and...
$20 - $22 per hour
...Clinical Support Specialist (Temp-to-Hire) Remote (United States of America) Based in San Francisco, Arine is a rapidly... ...issues through our software platform (SaaS). We combine cutting‑edge data... ...optional overtime. A holiday shutdown of ~2–3weeks occurs between late...Remote workHourly payPermanent employmentTemporary workSeasonal workLive inMonday to FridayFlexible hoursRotating shift- ...Job Description Job Description As a Tier 2 IT Support Specialist, you'll be more than just a technical expert—you’ll embody the values of Proactivity... ...escalation point for unresolved Tier 1/2 support issues—remotely and onsite. ~ Monitor infrastructure using Datto RMM...Remote work
- ...A leading tech support company in San Francisco is seeking a Technical Support Specialist. You'll respond to customer inquiries, diagnose technical problems, and provide... ...skills. The role offers flexibility to work onsite, hybrid, or remotely. #J-18808-Ljbffr...Remote work
- ...Koozie Group in Spring Hill, Florida is seeking a Customer Support Tier II – Omni Channel Support Specialist to deliver exceptional service to customers across... ...platforms. The role requires a High School Diploma, 2-4 years of customer service experience, and proficiency...Remote workWork at office
- ...Figma is seeking a Customer Support Specialist to enhance customer experiences via email. You'll engage... ...Support team. This full-time role can be done remotely from the US or from a company hub. Ideal candidates have 2+ years of SaaS support experience, excellent...Remote workFull time
$50k - $65k
...Description Job Description Syntec is looking for a IT Support Specialist - Tier 2: Syntec is Northern Ohio's premier dental-specific IT Managed... ...'ll mainly be focused on three types of work – in-office remote support, client onsite IT support, and in-the-field build-...Remote workPermanent employmentFull timeCurrently hiring- ...an Endpoint Administrator I to handle Tier 1 tickets, support client endpoints, and contribute to projects... ...ideal candidate should have at least 2 years of relevant experience and... ...involves three in-office days and two remote days per week. The position offers competitive...Remote workWork at office2 days per week
$120k - $130k
...Radformation is seeking a Clinical Support Representative to assist cancer clinics in delivering quality patient care. This fully remote role involves responding to customer inquiries, managing... ...issues. Ideal candidates will have 2+ years of clinical dosimetry experience...Remote work- MaziCTools is looking for a part-time Tier 1 Customer Support Contractor to deliver outstanding service... ...leadership development program. This remote role involves providing technical and logistical... ...years of experience, ideally within a SaaS environment, and must be comfortable...Remote jobPart timeFor contractors10 hours per weekFlexible hours
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Remote Tier 2 Support Specialist - SaaS Clinical. Be the first to apply!
- travel support specialist San Antonio, TX
- patient support associate San Antonio, TX
- system support specialist San Antonio, TX
- support specialist San Antonio, TX
- vendor support specialist San Antonio, TX
- information technology support specialist San Antonio, TX
- community support specialist San Antonio, TX
- computer support specialist San Antonio, TX
- support representative San Antonio, TX
- executive IT support specialist San Antonio, TX

